It was horrible
Carnival Conquest Cruise Review to Caribbean - Bahamas
3 Night Bahamas (Miami Roundtrip)
Sail date: June 21, 2024
Ship: Carnival Conquest
Cabin type: Oceanview
Cabin number: 1274
Traveled as: Family (young children)
Reviewed: 2 months ago
Review summary
My experience this time was not good and the fact that I brought my children on there first cruise and this was the experience that they had to endure. I felt like they were trying to hold my son for $20 and she did not want to let him go. Then the food was watered down and the good food was expensive as heck. The fact we didnt have no air in the room for the whole trip and they gave us a fan for 4 people then tried to split me up with my children "to accomodate us". They didnt even try to really help. They tried to give $50 onboard credit. Then stated that is all they can do. I was at the Guest services 5 times and they didnt help at all. Then, I spoke to the young lady at 1:06 am and they slid a note under the door at 5:28 am stating that they was trying to get in contact with me and they lied. I had just left them at 1:06 am and the young lady stated that the supervisor will not be available until after 8 am. Then they put the wrong name on the letter. It was not a good experience this time at all. I will not recommend this boat to anyone ever again. Maybe not even Carnival Cruise Line because the customer service is not good and the boats is outdated. The thermostat in the room was broken and when I told them nobody tried to fix it. Speaking to others on the boat they stated that it was their first time and their rooms was too cold.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Update the ship and the thermostats in the rooms and stop watering down all the drinks and cook the food properly. You shouldnt have to pay for good food.