Carnival decline in guest experience

Carnival Conquest Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
Verified Review
6 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 31, 2016
Ship: Carnival Conquest
Cabin Type: Oceanview
Cabin Number: 2403
Traveled As: Couple
Reviewed: 1 year ago

Our recent Carnival Conquest cruise was a big disappointment given our previous sailing experiences. First, the entertainment on the ship has slipped to substandard levels, major productions have been cut to 1/2 hour productions, they incorporated a "Hasbro" night that smacked of nothing but cheap. Despite the large majority of "baby boomers" aboard the ship they moved to a 1980 plus entertainment focus. They experienced technical problems that cut short one production nite. Their food selection at the dining room experience has been downgraded unless you wanted to pay a premium for higher grade items. All in all, I am questioning why we would ever cruise with Carnival again.

Food and Dining

1 out of 5
Food selection not as diverse as in past, also, a premium, additional payment for higher quality items, another evident cost cutting move

Onboard Activities

1 out of 5
Limited

Entertainment

1 out of 5
Significant drop in quality, evidently an area of cost savings for the cruise line

Children's Programs

1 out of 5

Service and Staff

The change to a team approach to cabin took away the personal relationship with your "own" cabin steward

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

I can not recommend Carnival Conquest as a ship to take if you want to enjoy a high level of food and entertainment

3 out of 5
Shopping was good, our excursion was cancelled and a similar level of excursion was not available
5 out of 5
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