Carnival decline in guest experience

Item: Carnival Conquest
Rating: 3
Author: dkglover

Carnival Conquest Cruise Review to Caribbean - Western

dkglover

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 34

Overall rating:

3 out of 5

Verified Review

6 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 31, 2016

Ship: Carnival Conquest

Cabin type: Oceanview

Cabin number: 2403

Traveled as: Couple

Reviewed: 8 years ago

Review summary

Our recent Carnival Conquest cruise was a big disappointment given our previous sailing experiences. First, the entertainment on the ship has slipped to substandard levels, major productions have been cut to 1/2 hour productions, they incorporated a "Hasbro" night that smacked of nothing but cheap. Despite the large majority of "baby boomers" aboard the ship they moved to a 1980 plus entertainment focus. They experienced technical problems that cut short one production nite. Their food selection at the dining room experience has been downgraded unless you wanted to pay a premium for higher grade items. All in all, I am questioning why we would ever cruise with Carnival again.

Ship experiences

Food and Dining

1 out of 5

Food selection not as diverse as in past, also, a premium, additional payment for higher quality items, another evident cost cutting move

Onboard Activities

1 out of 5

Limited

Entertainment

1 out of 5

Significant drop in quality, evidently an area of cost savings for the cruise line

Children's Programs

1 out of 5

Service and Staff

The change to a team approach to cabin took away the personal relationship with your "own" cabin steward

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

I can not recommend Carnival Conquest as a ship to take if you want to enjoy a high level of food and entertainment

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Falmouth, Jamaica

3 out of 5

Shopping was good, our excursion was cancelled and a similar level of excursion was not available

Thumbs Up 0

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5

3 Comments

kkruiser 8 years ago

We just came off of a Celebrity cruise much happier than we were on Carnival for the reasons you cited. We sailed the Conquest last May and were disappointed with the cut backs. it's worth it to us to pay more to get good food, service and entertainment.

Thumbs Up 0

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rogerellenborland 8 years ago

looks like you have a lot of upcoming cruises to cancel!

Thumbs Up 1

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G72 8 years ago

Finished cruise on Glory on Feb 2, agree with dkglover 's post. Time to think of another cruise line- Carnival's cut back on entertainment and food is becoming increasing noticeable.

Thumbs Up 1

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Other reviews of this sailing

Great service

Fun in Florida...

Staff