Unexpectedly disappointing

Item: Carnival Breeze
Rating: 2.8
Author: kellygabriel

Carnival Breeze Cruise Review to Caribbean - Eastern

kellygabriel

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 32

Overall rating:

2.8 out of 5

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: January 19, 2019

Ship: Carnival Breeze

Cabin type: Suite

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Very disappointing....I was traveling with 3 other couples and we decided to try another cruise line rather than rebook with Carnival. We are platinum cruisers and looked forward to this for a year. Prices are up and food and service are down. Not enough time at each port. I sm allergic to mold and could not enjoy balcony due to excess and I did not have any bleach with me. Our cabin was a grand suite and room steward was fantastic but that which was my saving grace. The desserts have been reduced to tasteless dried out cakes which was upsetting becsuse they look so good they could win awards. It was much simpler to walk up and grab a dessert thsn wait in line gor someone to vut me a piece. I dont know who is responsible for all these decisions they are making but honestly I wonder if they ever think about the impact on us or if they even care. We used to look forward to houng to the dining room and now we are made to feel like we are a bother. Example- they take away tablecloths and dont even provide a napkin under your glass so when you lift your glass it leaks on your clothes. I think the person making thesr awful decisions should cruise incognito and see how we all respond while they change our expectations without warning. Just not fair.

Embarkation

5 out of 5

Very Good

Ship experiences

Food and Dining

1 out of 5

The food has gone wsy downhill and the service was lacking consistency. The hostess did her bedt but meals were served at all different times. You have to ask for everything now ex butter, etc very disappointing since this was my favorite ship prior to this cruise

Onboard Activities

1 out of 5

Not much

Entertainment

2 out of 5

Shows were less than mediocre Bands and comedians were fine

Service and Staff

2 out of 5

Room steward A+++ Dining staff in both dining rooms and breakfast were not at all accommodating and seemed to be bothered if you ask for simple things so I am not certain what has changed but it was not enjoyable at all. Had to adk more thsn once and most times never got what we requested

Ship Quality

4 out of 5

Design was perfect Cleanliness was just ok didnt see people all over cleaning banisters and elevators until the ladt day. They really need to go back to ehatever they were doung before they left for New Orleans because it does not compare to then

Cabin / Stateroom

4 out of 5

Grand suite was very spacious and clean balcony filled with mold

Ship tip

Bring bleach to clean all the mold on balcony

Thumbs up

Ports of call

Amber Cove (Puerto Plata), Dominican Republic

3 out of 5

Music was way too loud at pool

Thumbs Up 1

Charlotte Amalie, St. Thomas

2 out of 5

Took the tour to St John and we rented chairs for $30 for 2. I didnt mind but we had to return them 45 minutes before our transportation back to dhip because the park closed so we sat on bus for a ling time. If they are going to close early then we should be told ahead if time and brought back instead of sitting on bus

Thumbs Up 0

Grand Turk Island

5 out of 5

Rented a cabana and was surprised that the price went from $134.99 to $209.99 but still enjoyable. The resl problem I am having is that the port times are MUCH SHORTER AND YET THE PRICES ARE HIGHER. The service at the excursion dedk is awful. The guest service dedk was terrific.

Thumbs Up 1

Disembarkation

5 out of 5

Very smooth

Traveler Photos

3 Comments

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