80 percent of people we talked to disliked this cruise because you stopped caring about the customer.

Carnival Breeze Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 38

Overall rating:

1 out of 5
Verified Review
Carnival Breeze

8 Night Eastern Caribbean (Miami Roundtrip)

Sail date: August 16, 2014

Ship: Carnival Breeze

Cabin type: Balcony

Cabin number: 12021

Traveled as: Family (older children)

Reviewed: 10 years ago

Review summary

you could tell by your employees how bad you are running your Co. Not One had a smile on their face unless it was forced. You did not even offer something to drink before dinner! 12 and 14 year old children drunk every night wandering the ship 2:00 A.M. . 4700 people on the ship and 6 washers and 12 dryers .Really!  That is why I saw the children 2:00 A.M. because that was the only time I could do my wash. While I was doing our wash there was one family that said they have sailed with you for 20 years and they are a huge group... They said it was the last sailing with you. Another Couple said they were on their honeymoon and wish they could get off the ship . That they would never sail with you again. You cut back on everything . I brought friends and family to have a great time we got up early on the last day just to be the first off your ship. NEVER AGAIN !!! I have seen this with so many Co. When you make the customer last it won't be long when people when they leave you. So enjoy your bottom line. Good bye. The Taylor/ McNelly familys

Ship experiences

Food and Dining

1 out of 5
shame on you

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

forced smiles services slow

Ship Quality

1 out of 5
rugs in rooms filthy

Cabin / Stateroom

1 out of 5
dirty

Ship tip

no class most people said

Ports of call

Miami, Florida

3 out of 5

Philipsburg, St. Maarten Did not visit port

all seaweed could not swim no ramp for walker to beach

Basseterre, St. Kitts

3 out of 5

San Juan, Puerto Rico

3 out of 5

Grand Turk Island

1 out of 5
you killed this poor town
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1 Comment

glomarrone    10 years ago

Wow you really had a bad experience.  My trip on The Breeze was wonderful!  It was on the Transatlantic from Barcelona to Miami.  The crew on this sailing was magnificent.  Perhaps Carnival brought their best crew members on board for the inaugural crossing before positioning the ship in Miami.  This is such a pretty ship.  I hope that service improves.  Gloria

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