Caribbean Princess Cruise Review to Transatlantic

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
0

4 out of 5

PRINCESS AIR BOOKING--DONT USE

Sail Date: September 05, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

WE USED PRINCESS TO BOOK US FROM ORLANDO TO LONDON. BUT, THEY BOOKED US FIRST TO HOUSTON, THEN TO LONDON. WHY? THEIR RELATIONSHIP WITH UNITED AIR. WE SAID NO. THEY THEN SAID EEITHER USE THEIR RESERVATION; OR GET YOUR OWN AND BE RESPONSIBLE FOR ALL EVENTS; OR CANCEL THE TRIP.

WELL, WE USED THE PRINCESS RESERVATION. THE FLIGHT IN ORLANDO WAS DELAYED 3+ HOURS. SO, WE MISSED BOTH THE CONNECTION IN HOUSTON AND THE SHIP IN LONDON.

EVEN THOUGH WE BOUGHT THE PRINCESS INSURANCE AND NEXT PORT GUARANTEE--THEY LEFT US TO OURSELVES. SO, WE HAD TO STAY A NIGHT IN HOUSTON, THEN GET TO LONDON WITH NO FUTURE RESERVATIONS. SO, WE THEN GOT OURSELVES TO THE NEXT PORT WITH NO HELP FROM PRINCESS--EVEN THOUGH WE PAID THEM FOR IT.

NOW, THE PEOPLE ON THE SHIP WERE GREAT. AND, THE ONLY HELP CORPORATE PRINCESS IS DOING FOR US FOR ALL THE HASSLE IS TO REIMBURSE US FOR THE DAYS WE MISSED THE CRUISE.

SO, OUR RECOMMENDATION WITH PRINCESS IS TO ENJOY THEIR SHIPS--BUT--DO NOT USE THEIR AIR RESERVATION SERVICE AND GET YOURSELF TO THE STARTING POINT---AND--JUST BUT THEIR TRANSFER TO THE SHIP.

Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining
Bergen, Norway
Lerwick, Shetland Islands, Scotland
Akureyri, Iceland
Isafjordur, Iceland
Reykjavik, Iceland
Halifax, Nova Scotia
New York, New York
FOR RETURNING US PAX--CUSTOMS ONLY HAD 2 OR 3 LINES FOR 3,000 PAX. WHILE, THERE WERE 5 LINES FOR FOREIGN PAX. SO, GUESS HOW MUCH FUN THAT WAS?

Tip

THE BUFFET FOOD WAS FINE--BUT--THE LINES HORRIBLE--ALL MEALS!!



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