PRINCESS AIR BOOKING--DONT USE
Caribbean Princess Cruise Review to Transatlantic
16 Night Iceland & Norway Explorer (Southampton To New York)
Sail date: September 05, 2015
Ship: Caribbean Princess
Cabin type: Balcony
Traveled as: Couple
Reviewed: 9 years ago
Review summary
WE USED PRINCESS TO BOOK US FROM ORLANDO TO LONDON. BUT, THEY BOOKED US FIRST TO HOUSTON, THEN TO LONDON. WHY? THEIR RELATIONSHIP WITH UNITED AIR. WE SAID NO. THEY THEN SAID EEITHER USE THEIR RESERVATION; OR GET YOUR OWN AND BE RESPONSIBLE FOR ALL EVENTS; OR CANCEL THE TRIP.
WELL, WE USED THE PRINCESS RESERVATION. THE FLIGHT IN ORLANDO WAS DELAYED 3+ HOURS. SO, WE MISSED BOTH THE CONNECTION IN HOUSTON AND THE SHIP IN LONDON.
EVEN THOUGH WE BOUGHT THE PRINCESS INSURANCE AND NEXT PORT GUARANTEE--THEY LEFT US TO OURSELVES. SO, WE HAD TO STAY A NIGHT IN HOUSTON, THEN GET TO LONDON WITH NO FUTURE RESERVATIONS. SO, WE THEN GOT OURSELVES TO THE NEXT PORT WITH NO HELP FROM PRINCESS--EVEN THOUGH WE PAID THEM FOR IT.
NOW, THE PEOPLE ON THE SHIP WERE GREAT. AND, THE ONLY HELP CORPORATE PRINCESS IS DOING FOR US FOR ALL THE HASSLE IS TO REIMBURSE US FOR THE DAYS WE MISSED THE CRUISE.
SO, OUR RECOMMENDATION WITH PRINCESS IS TO ENJOY THEIR SHIPS--BUT--DO NOT USE THEIR AIR RESERVATION SERVICE AND GET YOURSELF TO THE STARTING POINT---AND--JUST BUT THEIR TRANSFER TO THE SHIP.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Ship tip
THE BUFFET FOOD WAS FINE--BUT--THE LINES HORRIBLE--ALL MEALS!!
Ports of call
Lerwick, Shetland Islands, Scotland
4 Comments
Neenie 9 years ago