Hummm

Caribbean Princess Cruise Review to Caribbean - Western

evavarga10

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 55

Overall rating:

2 out of 5

Verified Review

4 Night Western Caribbean Getaway (Ft. Lauderdale Roundtrip)

Sail date: May 19, 2014

Ship: Caribbean Princess

Cabin type: Balcony

Cabin number: A226

Traveled as: Couple

Reviewed: 10 years ago

Review summary

Old ship. Room needed remodeling. Dirty. Mirrors balcony. Missing tile in bathroom floor. Smelled like throw up and pee. Drain was clogged.

Disembarkment took about 3 hours from scheduled time. Handicapped. Last ones off boat. Suitcases lost. We're found 1/2 hour later someone picked them up by mistake.

Princess needs help in coordinating things, cleanliness and especially customer service.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/a

Service and Staff

3 out of 5

Need improvement in customer service

Ship Quality

3 out of 5

Old. Rooms mattress blanket and pillows need to be replaced.

Cabin / Stateroom

1 out of 5

Dirty. Bathroom tile on floor by toilet missing. Smelled like pee and throw up Pillows and mattress needs to be replaced. Mirrors and balcony very dirty