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Caribbean Princess Cruise Review to Caribbean - Western
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 11

Overall Rating:

2 out of 5
Verified Review
Caribbean Princess

4 Night Western Caribbean Getaway (Ft. Lauderdale Roundtrip)

Sail Date: May 19, 2014

Ship: Caribbean Princess

Cabin Type: Balcony

Cabin Number: A226

Traveled As: Couple

Reviewed: 4 years ago

Review Summary

Old ship. Room needed remodeling.  Dirty. Mirrors balcony. Missing tile in bathroom floor. Smelled like throw up and pee. Drain was clogged. 

Disembarkment took about 3 hours from scheduled time. Handicapped. Last ones off boat. Suitcases lost. We're found 1/2 hour later someone picked them up by mistake. 

 

Princess needs help in coordinating things, cleanliness and especially customer service. 

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/a

Service and Staff

3 out of 5
Need improvement in customer service

Ship Quality

3 out of 5
Old. Rooms mattress blanket and pillows need to be replaced.

Cabin / Stateroom

1 out of 5
Dirty. Bathroom tile on floor by toilet missing. Smelled like pee and throw up Pillows and mattress needs to be replaced. Mirrors and balcony very dirty

Ship Tip

International cafe. Great ( when servers weren't on phone

Ports Of Call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Cozumel, Mexico

3 out of 5
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