Very disappointing

Brilliance of the Seas Cruise Review

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 24

Overall rating:

3 out of 5
Brilliance of the Seas

5 Night Western Caribbean (Tampa Roundtrip)

Sail date: February 22, 2020

Ship: Brilliance of the Seas

Cabin type: Balcony

Cabin number: 1604

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Look, it was a cruise with friends, we had a great time. Our experience however has made it clear that we will think long and hard before ever cruising with royal Caribbean again. I'd recommend you look elsewhere.

Embarkation

4 out of 5
Went very smooth... let the up charging begin.

Ship experiences

Food and Dining

1 out of 5
Absolutely the worst service I have ever experienced on a cruise. Dinner service took 2 hours minimum and the food was frequently at the wrong temperature i.e. hot food was not hot, ice cream was melted, e.t.c. on several occasions we got the wrong food, and were twice billed for upgraded food we did not order.

Onboard Activities

3 out of 5
Ok at best if you like gambling in a cloud of smoke, or sitting by the pool with no attendants, your in heaven.

Entertainment

1 out of 5
I seriously thought the ship band was doing karaoke, they truly sucked. Two of the headliner were pretty good, the others were really bad.

Service and Staff

3 out of 5
The cabin steward was great. Other than that, the crew was below average compared to other cruises we've been on.

Ship Quality

3 out of 5
General cleanliness was ok, the exterior needed some attention... rust. Dirty dishes were slow to be picked up which wouldn't have been as big a problem if there were places to put your dirties.

Cabin / Stateroom

4 out of 5
Very nice, spacious room. Only complaint is the veranda door will not lock in an open position so ship movement causes it to slam open/ shut unless it's locked shut. And.... only 2 outlets in the whole room

Ship tip

Don't, check out Norwegian first. Royal Caribbean are always looking to upcharge you.

Ports of call

George Town, Grand Cayman

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

5 out of 5

Traveler Photos

Large veranda,  looking back toward room Very large veranda looking from room aft.
Was this review helpful? 24

8 Comments

Other reviews of this sailing