Good itinerary and entertainment but dinner in dining room has gone down dramatically

Brilliance of the Seas Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 68

Overall rating:

4.1 out of 5
Verified Review
Brilliance of the Seas

12 Night British Isles (Amsterdam Roundtrip)

Sail date: July 27, 2018

Ship: Brilliance of the Seas

Cabin number: 9208

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Beginning embarkation and final disambarkation excellent. Embarkation in ports suffered from poorly staffed security as long lines and only one scanner of two manned. Cruise director, staff and entertainment excellent as was most of the service staff. Omnipresent load music in Windjammer, even at 5:45 AM, and on deck by pool. Great itinerary. Overpriced excursions containing large groups making it impossible to hear guides; the prices charged should have justified “whispers .” At least one bus was packed as close as airline economy seats. Air conditioning was not always used even during extremely hot weather. Dining room food on previous cruises was very good however food on this cruise was mediocre in quality and poor selections. Wait staff was excellent and concerned that you get a good experience.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5
Layout good but cleanliness not as good as previous cruises

Cabin / Stateroom

3 out of 5
Spacious room but very hard and uncomfortable bed. Stateroom attendant 5 stars!

Ship tip

Better food selections and “quality “ tended to be better in Windjammer. Lunches in dining room, only open while at sea, was very good.

Ports of call

Amsterdam, Netherlands

5 out of 5

Edinburgh, Scotland

4 out of 5

Invergordon (Inverness & Loch Ness), Scotland

5 out of 5

Greenock (Glasgow), Scotland

5 out of 5

Dublin, Ireland

4 out of 5

Holyhead, Wales

5 out of 5

Cobh (Cork), Ireland

5 out of 5

St. Peter Port, Guernsey, Channel Islands

4 out of 5

Dover (London), England

4 out of 5

Disembarkation

5 out of 5
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