Was great except.....

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 14

Review summary

The BOTS crew was great, ship was clean, food was good; however I was extremely disappointed in the Casino. On our first night we visited and there was a extremely loud and obnoxious passenger gambling at the Roulette table so we decided to leave, chalking it up to his excitement. :/ On our last night we returned to spend our evening there and we were playing at a different Roulette table having fun when that same gentleman came onto the table and was again very demanding, loud and disrespectful to the staff member. Another female passenger made some comments loudly about his behavior and he unleashed on her calling her disrespectful names and was extremely loud and offensive. The pit boss came over and did NOTHING! The whole table was disturbed by his behavior. The rude man was spending a lot of money but that is NO excuse for his behavior. I am VERY disappointed in how the casino staff handled the situation. My husband and I ended up leaving the casino and the whole event left a terrible mark on our evening. I don't expect a cruise ship to be like Vegas but there should be general rules that ALL people who are gambling should adhere too! I am not sure I will travel again on this line and certainly not spend the additional money on gambling in their casino if I do. 

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Tampa, Florida

Cozumel, Mexico

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