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Brilliance of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

4.0 out of 5
Verified Review
4 Night Western Caribbean (Tampa Roundtrip)
Sail Date: December 11, 2014
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 2 years ago

The ship was very clean and most of the staff was very friendly and obliging.  The rooms were well kept, and the room steward was excellent.

The dinners in the main dining room left much to be desired.  The food generally, was mediocre.  The wait staff did their best.  However, the matre'ds were all horrible....not at all helpful.  We tried 5 times to get information on "My Time dining" and were sent up/down/all around but no help, and also, they were quite rude.

We have always enjoyed Royal Caribbean cruises, and this is the first time we have ever had less than 5 star experience.

Food and Dining

3 out of 5
dinners were not very good.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Comedian was very funny

Children's Programs

NA

Service and Staff

3 out of 5
most were great, but the matre'ds were so horrible that they pull down the rating

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

If you drink a lot, buy the drink card.

5 out of 5
5 out of 5
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