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Brilliance of the Seas Cruise Review to Caribbean - Western
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

4 out of 5
Verified Review
Brilliance of the Seas

4 Night Western Caribbean (Tampa Roundtrip)

Sail Date: December 11, 2014

Ship: Brilliance of the Seas

Cabin Type: Balcony

Traveled As: Couple

Reviewed: 3 years ago

Review Summary

The ship was very clean and most of the staff was very friendly and obliging.  The rooms were well kept, and the room steward was excellent.

The dinners in the main dining room left much to be desired.  The food generally, was mediocre.  The wait staff did their best.  However, the matre'ds were all horrible....not at all helpful.  We tried 5 times to get information on "My Time dining" and were sent up/down/all around but no help, and also, they were quite rude.

We have always enjoyed Royal Caribbean cruises, and this is the first time we have ever had less than 5 star experience.

Ship Experiences

Food and Dining

3 out of 5
dinners were not very good.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Comedian was very funny

Children's Programs

NA

Service and Staff

3 out of 5
most were great, but the matre'ds were so horrible that they pull down the rating

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

If you drink a lot, buy the drink card.

Ports Of Call

Tampa, Florida

5 out of 5

Cozumel, Mexico

5 out of 5
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