I would definitely recommend this trip to others but hope that the cruise line improves its food preparation and quality.
Embarkation
3 out of 5
Forms had to be filled out again after having been given the incorrect ones twice by agent and cruise line. This wasted time for everyone. Key cards were not correct regarding loyalty level.
Ship experiences
Food and Dining
3 out of 5
We were disappointed in the quality of food in the main dining room. Inferior to other cruise lines. The specialty restaurants were better but at an increased cost. The basic alcohol included was average quality and some wines were not very good.
Onboard Activities
3 out of 5
Activities were sparse and, in some cases, offered in a venue that was too crowded.
Entertainment
3 out of 5
Entertainment ranged from good to mediocre.
Service and Staff
4 out of 5
Room staff was good as was the wait staff. Guest relations staff was helpful but nothing special.
Ship Quality
3 out of 5
The ship was showing its age with some worn areas and the rest rooms were not always in top shape.
Cabin / Stateroom
3 out of 5
The cabin was very cramped - the smallest we have ever had.
Ship tip
Definitely book a room with a balcony to at least get the illusion of more space.
We did a couple of excursions- one offered by the cruise line and the other privately booked. Very interesting city and we learned a lot about Cuba and its history.
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