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Azamara Onward Cruise Review to Caribbean

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 186

Overall rating:

4.6 out of 5
Verified Review
Azamara Onward

11 Night Caribbean Sunsets (Miami Roundtrip)

Sail date: December 01, 2022

Ship: Azamara Onward

Cabin type: Balcony

Cabin number: 7108

Traveled as: Couple

Reviewed: 1 year ago

Review summary

I am a loyal Azamara cruiser but I was disappointed in the Onward. I would not book another cruise on the Onward in the near future. They need to get their act up to standards of other Azamara ships. They just need a little more time to do so. Also, in fairness, this was the first time Azamara sailed to the Caribbean.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5
Azamara usually excels at customer service but there were quite a few glitches in service, particularly in the buffet. Often took a bit a time to get beverages, especially at breakfast. In fairness, they are the most recent Azamara ship and need a bit more time to get it more together

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5
Cabin was fine except mini fridge was in closet - taking up valuable space and making my clothes warm!

Ports of call

Miami, Florida

5 out of 5

San Juan, Puerto Rico

5 out of 5

Philipsburg, St. Maarten

4 out of 5

St. John's, Antigua

5 out of 5

Basseterre, St. Kitts

5 out of 5
Train ride was best experience. We were there preCovid and the train was greatly improved!
Thumbs Up

Spanish Town, Virgin Gorda, B.V.I. Did not visit port

Swells to high had to go to Tortolla instead
Thumbs Up

Disembarkation

4 out of 5
Disembarkation itself was alright -too many people sent off ship at once. Biggest problem was Azamara arranged bus service to Miami airport. Bus driver did NOT communicate with us as to what airlines were at each of the 2 stops. I suspect he didn’t know. He left us off at the opposite end of the airport. This was a real problem since it was difficult to walk with all our luggage when I have mobility issues.
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