Will never sail on an RCCL cruise again

Was very upset at being nickled and dimed to death for everything on this cruise.

I have never been on a cruise that charged for room service, $8.  Thought the prices of the drinks were too high, and not that strong, no nice little amenities, like chocolates on the pillow at night, or a pen in the stateroom. The mattress was so hard, that I had to have the cabin stewardess pad the mattress so that I could sleep.  Bought a coffee card for my husband and I, only to find out it was a punch card type process.  A small cup of coffee with a syrup was one punch, if I wanted that coffee iced, it was two punches.  Frapps and venti size coffees were two punches.  Plus, on other cruise lines, if you bought a specialty coffee you were entitled to a free cake.  Not on this ship.   Food in the pay for restaurants was very good, except for Izumi, awful sushi.  Jamie Oliver's was terrific as was Wonderland.  Food in the main dining room was okay.  The steaks were very good in all restaurants.  The wait staff in all the restaurants were excellent.  The ship itself is beautiful and full of fun things for kids, we had a seven and three year old with us who enjoyed the ship to it's fullest.  I found it too crowded, too many people.  Embarkation was the best I have ever experienced, but going thought Immigration in Boston and Customs in Bayonne, was a horror show.

Did find that some of the staff at Customer Relations were brash and when asked questions gave the wrong information.  I will never sail on a RCCL cruise again.