American Symphony Cruise Reviews - Reviews

The American Symphony was christened in 2022, it is a lovely ship with so many areas away from your staterooms which are larger than most and beautifully appointed, including a reading room, game room, and office with two computers, which came in handy when getting your boarding pass for your return home . A Christmas cruise promises to be lively. The ship was decked out for Christmas and the chef hosted classes on decorating gingerbread houses, and cookie decorating. We even had a gift exchange. From the minute we arrived at the ship the deck crew met and carried our luggage directly to our stateroom, no waiting. Unpacking when well with ample storage space and closet. Each stateroom comes with a balcony, two chairs and a table. Although the weather wasn't too conducive for sitting out in December, I did pop out to take several photos. The crew was amazing, from Mason the Hotel General Manager, to Colin the Cruise Director, Mikalla the excursions director, and the Housekeeping Manager Thania and her team which cleaned each room daily and dropped off the "ship to shore" daily calendar to the room each night while we were at dinner. Our executive chef and her crew of cooks and Alex our dining room manager and his waiters were simply wonderful, caring individuals who took the time to get to know the guests without being intrusive.

Overall this cruise experience was fabulous. I had never traveled on an American small ship before. Comparing to the ocean vessels and the European river ships, this far exceeded my expectation. Thank you American Symphony

We thoroughly enjoyed our Tennessee River cruise. It was our first time exploring this itinerary and we would definitely repeat it just for the relaxing cruise on the river. It became more tranquil as we headed toward Chattanooga from Nashville as the river widened. The staff really go out of their way to make your feel special. They go out of their way to make sure you have your special drink and that the meal is to your satisfaction. Every day their was an interesting lecture that related to the geographic area that we were in and a port preview of the next day's excursions. I especially enjoyed the afternoon arts and crafts classes that were attended by BOTH men and women - the favorite was by far creating sea glass jewelry! Relaxation, great scenery, too much food - all wonderful! I'd repeat this itinerary, for sure!

Unfortunately one star is the lowest possible rating; I would rate them as MUCH worse than one star. My husband & I took the Tennessee Rivers cruise. The excursions were awful. The docking locations were worse. The food was spotty. The entertainment was provided by primarily one person. And the expense was exorbitant. Moreover, the company does not respond to surveys, phone calls, or letters. Stay away. Do not book any cruise with this terrible company. It's a scam.