screwed me over!

Item: Adventure of the Seas
Rating: 3.9
Author: nicoletbrennan

Adventure of the Seas Cruise Review to Caribbean - Western

nicoletbrennan

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 19

Overall rating:

3.9 out of 5

Verified Review

4 Night Western Caribbean (Galveston Roundtrip)

Sail date: January 19, 2023

Ship: Adventure of the Seas

Cabin type: Balcony

Cabin number: 7670

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

This was our first cruise and we were so disappointed because guest services did nothing!!! We tried to make dining reservations and and they pointed in the direction. Our shore excursion was cancelled and we were upsold and taken advantage of. There was nothing they could do. We lost our cell phone and they wouldn’t let us borrow 20 minutes of internet to check the “find my phone.” They charged us the full 4 day package instead.

Embarkation

5 out of 5

So smooth

Ship experiences

Food and Dining

4 out of 5

Everything was so tasty! The service could have been more prompt butj they were super friendly.

Onboard Activities

3 out of 5

They were okay but the shopping activities were pointless. I wanted to learn.

Entertainment

4 out of 5

Almost perfect

Service and Staff

3 out of 5

We loved our dtwtetoom attendant but guest services was a joke. They did nothing to help the three times we needed them.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Galveston, Texas

3 out of 5

Boring

Thumbs Up 1

Cozumel, Mexico

4 out of 5

Our excursion got canceled last minute and they sold us a different one and it was sooooo expensive

Thumbs Up 0

Disembarkation

5 out of 5

3 Comments

Gwbigdog 1 year ago

Oops sorry 😞 thanks

Thumbs Up 0

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Bertfish 1 year ago

Research before you go. So much cheaper to not book excursions through the cruise line. Especially Cozumel. Personally if gs said they couldn’t let you get on the wifi I’d have asked a fellow cruiser that paid for voom. We’ve always had great luck with GS when we’ve needed them.

Thumbs Up 0

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javawoody 1 year ago

Cruising may not be for you

Thumbs Up 0

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Other reviews of this sailing

Amazing

Lovely cruise, restful and enjoyable