This was our first family (of 10) Christmas cruise. We thoroughly enjoyed our time on and off the ship. Lots of memories made to last a lifetime!
Embarkation
5 out of 5
Be sure to download the RC ap as soon as possible. Everything can be done ahead of departure and it saves time at the terminal. We were checked in and on the ship in less than 10 minutes! Everyone at the terminal was so helpful and friendly.
Ship experiences
Food and Dining
5 out of 5
We had all of the evening meals in the MDR4. There was a good variety to choose from, including a kids menu with items kids prefer. All of the food was well prepared and beautifully plated. Our servers (Aldis and Fe) were very attentive and accommodating, making sure we had everything we wanted! We even celebrated a birthday which was made special by the wait staff bringing cake and singing Happy Birthday! 👍🏼👍🏼
Breakfast was enjoyed in the Windjammer! Everything you can imagine and then some! Food was served hot and in abundant supply. Service at the Windjammer was excellent. 👍🏼👍🏼
One lunch was had in Johnny Rockets. Delicious hamburger, fries and rings plus dessert! Excellent, although you could probably have gotten same burger in Windjammer. Staff was very friendly and accommodating. I felt the experience was worth the price. 👍🏼👍🏼
Onboard Activities
5 out of 5
It was cold on our trip so we did not get to enjoy the pools or other outdoor activities. We found a cool “wind tunnel” on deck 11 that our family enjoyed more than anything. (Just had to be there…) It would have been nice had it been warmer, but it was Christmas, right? 🎄
Entertainment
5 out of 5
The live shows in the Lyric were excellent. We enjoyed those each night. Especially enjoyed El Gaucho. Very entertaining! The ship crew’s holiday show was nice as well. Lots of talent there! The ice show was great! No complaints of lack of entertainment.
Service and Staff
5 out of 5
No complaints at all. Didn’t have any issues. Service at the desk was speedy and all staff very friendly and accommodating. 👍🏼👍🏼
Ship Quality
5 out of 5
Ship was easy to navigate. Finding Studio B proved challenging but once you learn the “up and over” routine, you got it. Smoke rising from the Cassino to the Promenade was slightly offensive but not too bad. Everything was very clean. Especially the food areas. Hand sanitizing stations were everywhere.
Cabin / Stateroom
5 out of 5
Cabin was well arranged for maximum space. We had plenty of storage for everything. The balcony view was nice. Our cabin steward (Rhoman) was attentive and available and had everything clean and fresh towels waiting. 👍🏼👍🏼
Ship tip
We sailed at Christmas, so ship was totally booked. There were lots of people everywhere but the lines moved quickly. We rarely waited for anything. Download the RC ap and make sure you check in and book excursions ahead of sailing. We had a great experience!
Beautiful port. Lots of shopping and eating within walking distance.
We did the Dolphin VIP excursion. It was chilly, windy and drizzly the morning we were in Cozumel. ( Christmas Eve). The tour operators told us up front that because of the wind, the waters were choppy and the swimming beach area was closed. They also offered us an option to cancel with full refund. We decided to make the best of it and do what we could. It cleared up a little bit and we had a nice time swimming with the dolphins although the waters were choppy!We still enjoyed the freshwater pool, strolling the beach area, exploring the grounds seeing the parrots and iguana! The staff at Chankanaab were excellent! The buffet lunch was just ok, but the staff was great.
We carried our luggage so disembarking was a breeze! Never waited in line. The face detection to check off ship was so simple. We were off the ship and in the parking lot in no time at all! 👍🏼👍🏼
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
