disappointed in level of service and food.

Adventure of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

2.6 out of 5
Verified Review
Adventure of the Seas

8 Night Bahamas (Cape Liberty Roundtrip)

Sail date: May 31, 2019

Ship: Adventure of the Seas

Cabin type: Suite

Cabin number: 1314

Traveled as: Couple

Reviewed: 1 year ago

Review summary

having sailed multiple times on Celebrity we were disappointed in our RC cruise experience. the level of service from top to bottom was below our expectation and no one seemed concerned except our concierge Rafael. Food was sub par except in the specialty restaurants and the fact that you cant pay for 2 cups of coffee with 1 seapass is just ridiculous. if you wish to know more you are welcome to call me at 518-459-4665

Embarkation

2 out of 5
terrible restaurants were overbooked service was terrible

Ship experiences

Food and Dining

1 out of 5
Stacian was excellent as our server food was below average

Onboard Activities

2 out of 5
the spa was terrific, RC entertainment was below average, headliner entertainment was good. solarium pool was nice.

Entertainment

2 out of 5
see above

Children's Programs

we did not bring our kids

Service and Staff

2 out of 5
our concierge Rafael was amazing and saved the cruise for us without him I would have asked for my money back

Ship Quality

3 out of 5
it felt like a vegas casino I did not like the fact that to get from theater to dining room you needed to go up to 4 then down to 3

Cabin / Stateroom

3 out of 5
room was nice balcony was useless. our room attendant Ravi was good

Ship tip

dont

Ports of call

Cape Liberty (Bayonne), New Jersey

4 out of 5
easy to navigate clean and organized

Port Canaveral, Florida

4 out of 5
great easy access to everything we needed

Miami, Florida Did not visit port

the walk from the ship to civilization was way to far

Disembarkation

4 out of 5
excellent except that breakfast that morning was terrible service again
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