U.S. Cruise Reviews

What a disappointment. Dining is a BIG part of cruising and Princess failed miserably on this cruise from 3-12-2022 to 3-19-2022. Phones at the front desk and Housekeeping were never answered, so you had to truck on down and wait in line to get questions answered. On 2 consecutive days our room was not serviced until after 2:30pm. REALLY????

Great to sail again after a 18 month or so hiatus. Masking was not a problem whatsoever. A 100 percent vaccinated cruise. Passengers all cooperated with masking and social distancing so felt very comfortable. Still growing pains with the start up but worth it.

Great cruise with a Blackjack Tournament! Had a great time in Cabo and Catalina. Glad to get back to cruising! Due to Covid restrictions there were only 690 people on board. NO WAITING for anything!

Great getaway, after so long cruising. Food disappointing, seems like lower quality meat, but can understand that Princess might be cutting back on certain items, as they’ve lost a lot of money, but kept going.

The cruise was safe and very clean. I liked the new safety procedures with less crowds. There are limited activities through the day. Probably because of the safety issues. Bring a good book, the pools and hot tubs are nice.

Our first cruise back and it was a wonderful getaway!

Biggest problem was the check-in / pre-trip preparations. Nearly everything had to be done using an app on your phone. What used to take 10 - 20 minutes on the computer, took over an hour and 30 minutes (on average for us and others we spoke to). The COVID requirements were only a minor factor here. This was the worst pre-trip / check-in process I've had in 42 years and 20 cruises.

Overpriced, tiny cabin that was not worth the premium prices.

Awesome Cruise, I give it a 10 as this was our first startup after Covid hit. Ship, crew, food were great. We had issues with the Medallion App, but got by. After we got home the app worked flawlessly. The Medallion itself is great and worked good on board the ship. This saved lots of time getting on and off the ship, and on board. Our Princess Cruise Planner Mike McKee is an asset to Princess and save us a lot of trouble.

Great crew and clean ship. Food was great. Ensenada a waste. All else VERY ENJOYABLE

It was like a Ghost ship with under 700 guest. We only saw one couple when coming or going from our cabin. Mid day on sea day lots of open pool chairs. Staff was on top of everything, as soon as you sit down near the pool you were asked if you wanted a drink(free drinks, coffee tea, lemonade or ice water). For the safety drill we were the only ones checking in at the time we went. No lines anywhere on the ship. The only time it felt busy was sea day breakfast in the buffet. It was so relaxing with the ship so empty, I'll cruise again during covid.

No much to say, just that it felt great to be back on a ship after so long. The staff was almost too much trying to help all the time. It was hard to talk to our dinner table mates because we kept getting interrupted every two minutes.

We were glad to get away for this week. None of the stops were new to us, but we did get to Alcatraz in San Francisco for the first time. Love Holland America!

1st cruise back for the ship and crew. 50% capacity, very clean ship, super friendly crew. Best Cruise ever!!

We had a great time. Getting ready for another Princess cruise.

I was so happy to be able to cruise again. This was a new ship for me, and I loved it!

Nice short cruise made longer for us by being back to back from the previous one.

In the beginning, the phone app that customers are forced to use is absolutely horrible. Who ever designed it and those who ok'd it to be used with the ships customers should be ashamed. I would seriously think twice about cruising with Princess again solely based on the app. I was frustrated before I ever got on the ship. It is slow, clunky, not intuitive an only works part of the time, I could spend all day talking about how inadequate it is. I work in the information technology field and I was really struggling with it. I can't imagine how the older clientele feel about it. It wasted A LOT of my time. The medallion concept and functionality was fantastic and we really love how that worked throughout the ship. The weather was horrible to Alaska, not LA, San Diego or Ensenada like is listed in this review form. Princess's IT group really needs to get it together. We were delayed getting out of Seattle and missed two of our three ports of call. This is not what we expected but we understood that the captain was trying to keep us safe and more comfortable. We don't blame him or the cruise line for that, can't control the weather. We received 35% off another princess cruise but honestly I'm not sure that is worth it if all of ships have the same food and crumby service. I will still have to fork out a considerable sum to be forced to use the app and be disappointed with the food and waiter service. Being first time cruisers we had no idea there was such a thing as formal night. And this ship has two! We were told we couldn't go to the main dining room if I didn't have a tie on. I didn't bring formal wear at all. Ended up in the buffet most of the trip. Why two nights? I can see why its done but that's a lot and why were we not informed!? The lack of communication (about many many things) and what to expect is a bit dis-heartening.

Great time and super to start cruising again. Staff/crew were the best ever. Princess is our favorite cruise line. We have two more coming up next year and can’t wait.

Was very nice, only 1000 guest! Push elevator button and within 30 seconds it arrives with not much more than 2 or 3 passengers on it!