Hawaii Cruise Reviews

The cruise was great! The "Pride of America" staff were very friendly and provided excellent service. This is a great way to see the islands and spend time on the shore excursions. Recommend you go snorkeling off one of the islands!

The cruise was overall quite disappointing. It is clear that Norweigan is abusing the monopoly situation they are locked in and are not investing in neither the infrastructures nor the service. Needless to say that the Hawaiian islands are charming but even this did not seem enough to distract us from the cruise line shortcomings. Infrastructures The cabins are in need of a lot of maintenance. Out of the 4 cabins we had 3 had defective safes. The toilet was malfunctioning in one of them and there were a lot of rust patches in the bathrooms and balconies. Room service: The linens were not changed in neither our cabin not those of other family members. Our soap dispenser ran out of soap and shower gel and it took a day until this was noticed and replaced. Dining Service: Slow...irritatingly slow and some days the food itself was mediocre at best in the main dining rooms. At the Aloha cafe the food was often better but don't expect the empty plates to be removed fast enough. The itinerary: Excellent itinerary and good (but definitely overpriced) shore excursion. We did a few with a competing company called Roberts Hawaii that were certainly better and less expensive than those of NCL. This cruise was our 15th and certainly one of the most expensive. We were disappointing to see corporate monopoly decisions ruin small yet irritating details of what could have otherwise been a perfect cruise.

I have been on many cruises. This ship was mediocre at best, service in most free restaurants was really bad.. The ones you pay extra for were great. why should I pay extra for what I should already be getting. The photographers were rude and didn't do a very good job. The restrooms on the main floors were out of service 80% of the time.. There were staff members just sitting around wandering around on deck smoking.. Just not very professional.. Stopping at all the islands was great.. The rest , Not so great..

Pride of America is a wonderful ship. Very clean and well run. The dining experiance was not as good as I expected as some of the meals were disappointing. The buffet dining was just as good as the sit down dining rooms. The shore excursions are expensive and they seemed to be more interested in sales than making sure you could do the excursion. We had to discontinue an excursion as my mother could not physically handle it despite repeated assurances from our advisor that she should be able to handle it. Overall though, a woderful experiance.

I did not feel that.this cruise was worth the money, that they charge. The food did not meet expectations. I would not recommend this NCL to anyone.

The cruise was generally very good kind of a rocky ship most people on the cruise were very polite when the outbreak of the many outbreak of the virus broke out I became very nervous I was very upset when it took over two days just get a toilet working

I have gone on several cruises, this was my firts with Norwegian. I loved the itinerary. Ship seemed very clean with the exception of a few of the public restrooms which if the wind was right, you would get to breathe in the unpleasant odor! Crew was nice and helpful and it was nice to see a lot of Americans at work on the ship. This was my first time with the Freestyle Cruising, I liked that we could eat dinner at our convenience, but service was sometimes slow. I did miss the entertainment by the dining staff that comes with the more traditional cruising style and the efficiency of serving each part of the meal. There were not a lot of kids on this cruise (could be due to school not being out yet), which was nice, on the other hand this cruise seemed to draw a much older clientele - many seniors. We did several excursions - through Norwegian - and all were fantastic, only did one that I would most likely not recommend. Overall: I loved it and would do it again.

Our cruise on Rhapsody of the Seas was greater than we expected. The food in the dining room was top notch plus the wait staff made our dining experience a lot of fun. However, the food in the buffet could have been more varied. Our steward made life easy and comfortable for us. He was always watching out for our best interests. For example, dining in the Princess dining room as not as good, but their buffet was much better. There was a much larger selection and it was not obvious that leftovers were not being used in the next day's dishes. As for the entertainment, we could not wait to get to the Royal Caribbean's theater to see some of the greatest entertainers we ever seen. The lectures by U. of Hawaii Professor Emeritus Gary Fuller were excellent would have liked a longer time frame for each of them. We would cruise again with Royal Caribbean in a heartbeat.

The cruise ship was good. It was small with very little outside activities. Food was good. Ship was clean. Service was good. The bad part....... The excursions were booked full before we could get there. Due to a very long travel, we were not able to get on the ship until late in the day and the long lines at the excursion desk made it impossible to get the "Road to Hana" excursion. I think NCL should consider reversing the cruise itinerary and have Maui the last two days. Also the Pearl Harbor excursions were all booked. We were able to arrange off-ship excursions for most of the places we wanted to see.

Our first day on board as we were about to enter our room, the steward was right out side of our room and informed us we could not use our bathroom as it was not flushing properly. Later that day it was working. The second day after our excursion when we came back to our room, the toilet would not flush once again. I called and reported it but no one came. Our neighbor knocked on our door and ask if we were having problems. So I told him yes. He said his hadn't worked all day. Since we were gone for most of the morning we weren't aware of this. They finally fixed it later that day. The dining experience was not really super either. The first night the food was great. From then on it seem to go down hill each night. The female wait staff were always in a hurry and were ready for us to hurry up and leave. The two male wait staff were much more friendly and willing to give our information. Christopher was really great and so was Jon Michael. We got great service from both of these young men and were very happy with their help. Other than these things, the cruise was really nice.

Besides not having anyone meet us at the plane to take us to the ship, the rest was fair. We are so used to Royal Carribean standards that the Solstace was jusr not up to par.

The ship was very nice;however, certain amenities were lacking--no game room and very few games available, very small library, no lounge chairs on the promenade deck, only deck chairs, the quality of entertainment was ok, but did not hold up to other cruise lines, and the wait staff while very good was also not up to prior cruises on other lines. On the plus side our stateroom was very nice, the food was excellent, and there was more than enough seating all around the ship. We would not choose Princess again, unless it was an exceptional value.

We arehoping to see atleast ocean view but we diod not enjoy at all it is completely obstructed when we boought the tiket it says partial obstruction, onthe we are disapplointed over all all services and friendly cruss member

The cruise experience was terrific, with relaxing days away from all the usual activity of life. No cell phone, no email, just time with my wife and meeting new friends! The stops in the Islands were great, with enough time to enjoy but still be back on board for a great evening meal. We especially enjoyed our evening walks around the entire ship, exercising and listening to the sounds of life on the ocean...including a couple of whales and some dolphins!

this cruise was wonderful carnival did a great job one excursion was terrible and they should take off their recomendition list to many people to enjoy this 2,000 people like cattle not enough food or utinsels and could not enjoy the show the waiter in the un assigned dinning are Canrado was excelent very personal and caring he should get 5 stars also the hostess nicole was wonderful the ship was very clean and the shows were entertaining

We had an awesome time. So much to do on board, we had 9 sea days and we were never bored. Great shows, lots of games and activities to keep you entertained. The food was outstanding and very plentiful. Television was a little lacking. They had several cruise info channels one of which ran a video of one of the game shows, the same game show, over and over 24/7 for 15 days. They had Direct tv but there was 4 sea days with no reception. They had 3 channels with movies, but only one had a movie during the day and the others played movie previews. The crew and service was outstanding! We had a extended balcony cabin it was very roomy with a really nice large balcony.

First of all let me start by saying that we are newly retired folks who enjoy being on a cruise ship. Although we have done a fair bit of East Coast travel we are always looking for a reasonably priced, clean, and updated room. We do not stay at five star hotels and eat modestly at family restaurants. With that in mind, let me begin..... We have now sailed on THREE NCL cruises and have found them to be very good!! Embarkation was a breeze and the rooms were ready very early in the day (by about 1pm) for a 7pm departure. WE arrived at the pier at about 10:30am and the porters took opur bags immediately for checkin. For the small tip involved, we avoided a line up for the regular baggage checkin, which did not open until 11am. At 11am we allowed through security and on to the registration desk to get our room keys. At noon we were able to go onboard for lunch. Very restful and unhurried!!! Our room was a balcony cabin 7034 which is right above the Mardi Gras lounge, a bit of a concern for us, BUT we never heard a sound at any time of day!!!! Great view of the Lava Flow right from our balcony!!! The restaurants offer a wide variety to suit most tastes (sorry...not the gourmets among you!!!) and of particular interest to us is the freestyle dining option wherupon one can use the Aloha Cafe (buffet style) or one of the two main dining rooms. The Cadillac Diner is open 24 hours a day.... The evening entertainment was quite good, with a very special shout out to the cat of "Oh What A Night" for any Frankie Valli fans. The main shows with the ship cast were good and the additional activities rounded out a good overall entertainment package. Since you are in PORT every day, the day time activities are much lighter than usual and because the ship does NOT enter International waters, there is no casino and the onboard shopping is quite "light". We found the staff to be friendly and quite good in their upkeep of cabins and general areas. The cruise director, Silas was very good. The wide open area found mid ship on decks 5 (registration desk etc) and 6 (Pink's Champagne Bar) provided for an excellent spot to meet and relax. During our cruise, the piano stylings of Michael Masci were EXCELLENT!!! We have found NCL to offer a very good product at reasonable prices geared to a mid level market. WE have not found them to be "party ships" with drunken fools nor stuffy and stilted like some higher end market cruise lines. For us it was a great middle balance. ENJOY. In order to see the islands either rent a car and explore on your own or "spring" for a few excursions.

service was uniformly outstanding, shows excellent, food varied from good to mediocre. A few days were rough at sea. Left the ship with the worst upper respiraory infection ever - ? influenza. Were there any other reports of similar illness?

the ship had everything one my need for a 14 day cruise. The crew and work staff were very helpfull everyone aiways greated you with a smile. rooms inside cabin very nice size. food great.Plenty to do for all.Being from us leaving out of LA saved us alot of money on airfare. thats a major reason why we choice this cruise and the different islands it went to. One our best trips yet.

The cabin was very nice and the ship's personnel very helpful and friendly. Compared to a previous Norwegian cruise the cabin was better on Princess but the food was not as high quality, particularly at the buffet. I personally do not like having to dress for dinner and formal nights in particular. Norwegian's Freestyle dining is much more appealing and relaxing to me. I did enjoy the quality recent movies available to watch on the ship. Not as satisfied with the on board entertainment. Overall the cruise to Hawaii and back was satisfying.