Europe Cruise Reviews

From my agent Cheryl helping me set it up, to the final day, the trip was great.

Overall best cruise experience we have encountered. Food in all venues was excellent, staff very accommodating and all inclusive pricing made it very pleasant without being nickeled and dimed.

This is our first time on MSC. We were concerned about this cruise after reading so many negative reviews. However, we actually had a wonderful time with MSC. The staff are all very friendly and customer oriented. The shows are great! The food also met our standards. With this low price compared to other US cruise line we are very satisfied with MSC. Also no early morning call every day, they really help you to relax and take a good vacation! The cabin size is perfect and very clean. We will definitely do it again with MSC.

The cruise left us with mixed experiences. As we have a long cruising history, we can compare, and unfortunately this particular cruise was by far not one of the best we've taken. The ship is aesthetically nice and has a lot of potential, however, the crew looked like they haven't had proper training (a lot of them mentioned that they were new) and their sloppiness spoiled most of our experience. Entertainment and activities on the ship were lacking as well. Main shows were nicely choreographed and very well organized, we enjoyed them. Ports of call were outstanding and did not disappoint.

Copenhagen wonderful city to visit as well as Stavanger, Ålesund, Geiranger, and Kristiansand. All offered many interesting opportunities to walk on our own. Bergen was too large and crowded.

We loved this ship. It is intimate, welcoming and in top shape . We would highly recommend the Pacific Princess.

Exciting cruise for us, especially visiting Russia. Tours could be tiring especially you have to go to the theater for meeting point. Burn the Floor was a fantastic show, don't miss it. The specialty restaurant was a plus and the buffet was pretty good.

As much as I love to cruise. This cruise is not actually for mid age groups

A Great first experience! Large boat, lots of eating venues. Was a family cruise, next time, pick time of cruise better. Too many kids. Took over entire pool / outdoor area. Were running in halls & room above us at all hours of day. Was a bit frenetic. But next time, will check that. Otherwise a cruise where nothing really went wrong. Amazing! Will cruise again!

This was our 13th or 14th Oceania cruise- have lost count. Each time the service and food has gotten a notch less (maybe since lines merged. We took a break for a year and traveled on Regent which was a delight. Went back this time to try Ocenia's newest ship, Sirena. Very disappointed. Regent was the best. Have reservations for Chrystal next year in addition to Regent Summer 2019 and looking forward to that voyage on Explorer (Regent) - great service and excellent food.

First trip on Norwegian, overall good but not great. Excellent itinerary, gorgeous ship, but below Viking and below Princess. Food was good but not great. Entertainment good , not great. Good for families though. will try Norwegian again in December with family in the Caribbean.

Pros: Staff was amazingly pleasant from top to bottom. I just did not have one single interaction that was not good. I think that is incredibly hard to do given the number of staff they have, so kudos to the whole team there. Food at all the 'included' restaurants was solidly good aside from the desserts, which were mediocre. Ports of call and shore excursions were really, really good. I find it worth it to go on guided tours as the guides will provide in one 5 minute talk what it would take me to learn over a few hours of wandering on my own through museums and reading placards. Our balcony suite was excellent as well. More roomy that I expected for two adults and a 17 year-old. Beds were comfy, and the balcony was worth it. The violinist was very entertaining as was their singer/guitarist. Cons: Really, NCL needs to work on the design/functionality of their IT systems -- Their website is clunky, got our guest names, dob's, pictures, packages all mixed up when they were doing the boarding cards. They don't have an app that you can use to manage your trip until you actually get onboard. I also found the way they presented the shore excursion options on the website to not be the way a customer would review, compare, and select.

This cruise was to celebrate our 60th wedding anniversary and invited our daughter and son in-law to join us with a cabin beside ours. As a surprise to my wife I asked the special events co-coordinator to arrange a ceremony for us to renew our vows.These arrangements were made many months before the cruise started. Not only was this a surprise to my wife but we were blown away by the detail the special events people went to to pull this off !!! In attendance was the ships captain and senior officers, both the cruise director and assistant director -- flowers, champagne and a sting quartet. August 16, 2018 on the Oceania Marina in St Petersburg Russia is a day we will never forget. Many many thanks to the "Fantastic crew" for an outstanding cruise on a beautiful ship.There are lots of people to thank --- so thanks to all who made this trip so great --- and a super special thanks to Katie & Lisa.

Overall this cruise was excellent. Plenty of dining choices. Staff were friendly and accommodating. Entertainment was of a very good standard. My only problem was the position of the casino. This should have been on deck 8 where the shopping was not on the main dining deck. Either that or make smoking areas closed in with plenty of ventilation.

Everything was very good. Staff was very friendly and helpful. The only problem was shower in state room. very inconvenient to use.

Glad we went. The itineraries were great, better than imagined. Jade was overall a great experience. I met Cruise Director Richard Matic. He is definitely the best cruise director our family has encountered, very friendly and courteous, and always with a smiling face. That's what you want to see when you are on vacation.

Why sit dead in the water for countless hours 11 August instead of in Port?

Great trip for us. We had grand parents children and grandchildren. Pompeii was allot of walking but very educational. For us it was all about the excursions we had ItalyTours.eu in Naples they were great. We had discovery tours for Rome and Florence they were truly exceptional I highly recommend them.

We enjoyed our time on the beautiful Royal Princess. However, we were not pleased with our cabin steward. Each day of our cruise we had to remind him that we needed the ice bucket filled. He was not consistent when servicing our cabin. We had to write notes to tell him we needed a new box of tissues, more toilet tissue, clean glasses and adding body wash to the dispenser in the shower. This is something he should be taking care of on a daily basis since he services the cabin twice a day. We have been cruising for many years and have never had this problem before. We were very surprised that the use of hand sanitizer or washing hands before going into the Horizon Court was not encouraged everyday of the cruise. We were told that after 48 hours guests should know this should be done. That was not an appropriate answer when you are trying to keep guests healthy.

The crew and staff of Jewel of the Seas were so friendly, helpful and professional. We cruised with Royal 25 years ago for our honeymoon, had a good experience back then more so now.