January 2015 - Norwegian Dawn to Caribbean - Western
We really enjoyed our cruise with you despite some of our disappointments which were not any fault of NCL.
Our luggage was delayed by United Airlines and was not located until we returned back to New Orleans.
Meanwhile the Guest Services staff was extremely helpful by providing us with two complementary phone calls to United Airlines, complimentary laundry service after the first couple of days on board, and a surprise of the lovely bottle of wine with delicious chocolate dipped strawberries in our stateroom one evening.
The entertainment and activities on board were varied, interesting and enjoyable, and the food was delicious and varied both in the buffets and specialty restaurants.
We have had only one previous cruise which was on Holland America to Alaska and back which we also enjoyed.
The only big difference between them was the fact that on the HA cruise we were allowed to purchase liquor in the gift shop and take it to our room to have the occasional quiet drink there. If there was any complaint about the NCL it was that we could not do that on board the Dawn. Being retired, on pensions and a budget, we did find it very expensive to imbibe at the cost of the drinks on board.
We found that all the staff we came in contact with were accommodating and friendly and we will definitely be back for future cruises with NCL.