Virgin Voyages-dead on the inside

Up until recently I worked for Virgin Voyages, I worked for them as far as back as when it was being called Virgin Cruises, and before this I worked for Virgin Atlantic in the UK. I was proud, I loved Virgin, I loved my job, I loved you our sailors and was excited for you to sail on our ship.

Covid 19 is nothing the company could control and Layoffs was inevitable and preventable. What was preventable was the way Virgin Voyages treated its staff.

I was one of our highest performing staff.

As soon as lay offs were announced I went from being in the top 25% to being in the bottom 50% which meant I was classed as underperforming. Not once in my career was I told I was under performing. I had a good sickness recorded and no other blemishes on my file.

I was layed off along with other very experienced staff who like me had been with Virgin Voyages from the start and who were top performing staff Members. We had been there longer so we cost more, we got more leave, we were too expensive. So they got rid of us and they kept underperforming staff and kept staff with very little experience of the travel industry and little experience of the unique Virgin brand.

Virgin Voyages say they care about their staff and crew, they do not. I was not even sent a thank you for your service email from my manager on my last day. I’d been there since the third week of Virgin Voyages!

They are a shambles.

The Virgin Voyages we all loved and knew and that you we're excited to sail on is dead on the inside. They don’t care about their staff and crew and they have little respect for what Virgin is. The current CEO (Tom McAlpin) and the Vice President of Virgin Voyages are people who are only interested in themselves. The lies they tell are disgusting. They don't have very much respect for what Virgin is anymore and they don't have much respect for Virgin's values anymore.

They don't value you as a customer anymore and they have little respect for Virgin's customer first approach/values.

4 Answers

I'm not sure what the point of this post is? Is it so smear a cruise line in the middle of a pandemic because they had to make difficult choices just like every other cruise line out there? Do you understand that millions of people have been let go from their jobs in a situation like yours?

I'm sorry you got laid off. That much stinks. To say they don't value customers is a little pretentious considering the current climate we live in.

The problem isn't being laid off, it's how Virgin Voyages treat their staff and how they have little respect for Virgin's values.

I have friends who got laid off from Virgin Atlantic in the UK because of Covid and they still got treated way better than we did!

There are other reasons why they don't value customers.

Thanks for sharing your situation. As passengers it’s something we usually don’t know about!

Sorry to hear that!


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