Review by jackspoak

Was not able to board the ship...

In response to review, Johngold says ...

It is distressing to hear that you missed the cruise. However, it seems that the trouble you had was caused by the porters and staff at the port and not NCL.

Unless I am in error, they are separate entities.

Did you ever resolve the issue with NCL?

‚ 

Tags: Norwegian Cruise Line Caribbean - Western Norwegian Getaway

2 Answers

Luggage at the pier is not handled by employees of the cruiselines. Dock workers take your luggage from you and pass it along to ship staff members. Once onboard, your luggage is the responsibility of the Cruiseline. ‚ We always take the extra precaution of labeling , with bright duct tape,‚ our carry on with our cabin # & name just in case

Luggage is not handled by employees of the cruiselines. ‚ It is usually taken at the pier by dock workers. ‚ Only once on the ship is it in the possession of Norwegian employees.

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.