About two years ago I sent in info for an MSC status match.
No reply, so I resubmitted info around the first of 2023. This time I did get a reply acknowleging receipt and that they would contact me soon.
After a few months waiting, I called MSC to find out the status of my request. After repeatedly
telling the rep my information, and quoting the MSC letter, he told me that they had no record of me submitting a request and had no information about me at all.
I asked to talk to a supervisor and he told me that he had many, many supervisors and could not choose just one.
He then suggested that he could not help me since I didn't exist and that I would need to resubmit all my information again.
I don't understand it, but why set up a program and then do nothing to encourage a booking?
Why can't MSC investigate to find out what the problem is and how to resolve it?
Did I do something wrong? (Other than trying to take advantage of their offer).
Has anyone else had similar problems with MSC?
Enquiring minds want to know. (National Enquirer)
What we have here is a failure to communicate. (Cool hand luke)
