Since this was your 1st cruise, you are now educated in how cruising works. Things like cleaning (pressing and ironing) are additional BUT on most cruise lines, they have self-serve laundry's where you can do wash yourself. Also alcohol is always additional on most cruise lines unless you book on an upper scale line where it is included. But, for what you paid you can agree that you did receive your monies worth! No cooking. No cleaning. No work. Entertainment and more!! Cruising is a learning experience! Bon Voyage.....