We decided to get a group together for a short cruise, and picked the Inspiration as Tampa is an easy port to fly in and out of. We had a fabulous time with our friends, but the service on that ship was much less than average. We cruise quite a bit and were not used to the cabin service. Never even found the steward till the 2nd day, He never introduced himself. Didn't get any ice in our cabin at all, we had to call for it. Finally by the 3rd day, he brought it without being asked. When we tried to meet and dine in the dining room, the check in lady was quite rude each time. If we told her we had say 12 people eating at that sitting and 11 were with us (with one in the restroom) she would make us stand and wait before seating us. She was just very rude. The only good thing on the ship was we had a great waiter in the dinning room. It's not a ship or line I do often, and would not do this ship again.

Tags: Carnival Cruise Line carnival service

2 Answers

mlmblonde, I feel your pain. 2 months ago was my 3rd cruise and first with Carnival. Due to the experience we had it will also be our last cruise with Carnival. As with yours the only great experience we had was our waiter.
So sorry to hear about your experience on the Inspiration. Living in the Tampa area, I've been on the Inspiration six times, most recently March 2010, and have always had great service and a wonderful time. Did you have the "your time" dining option? I've never selected that myself and have often wondered how that would work for us, especially when we have a large group traveling and dining together. For the hostess to be rude is most certainly unacceptable. No matter which cruise line or ship we sail on, I always try to give credit to the staff for the number of days and hours they work. It's much more than I could ever do. Later this month I will have the pleasure of my 10th Carnival cruise, and look forward to many more with them.

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