I have a medical problem that requires the need for distilled water. Should I bring an unopened gallon of water with me, or can I get distilled water onboard? We are first time cruisers and will be on a 14 day cruise, so I need the expertise help of seasoned cruisers who have medical needs. Thanks
Distilled water for medical use
First things first.
Call the cruise lines, then the travel agent. Speak to someone in authority, if possible the medical team on board. See if they can stock some of the water, if not get permission to bring it aboard. If you haven't got your ducks in a row, things can go from bad to worst in a heartbeat. Whether you are on a cruise or not. My sister has serious mobility issues and she did not inform the cruise line or myself as the arranger of the cruise that she needed specific equipment. It created all sorts of problems later in the cruise as the line made every attempt to satisfy the issue. It was a case of too little too late.
Get all this solved before the cruise especially on of 14 days duration.
If you get permission to bring it on with you, I would suggest a copy of the e-mail permission from the line and a copy of the RX from your doctor just to play it safe and in case you need to buy more in one of the ports and bring it on the ship.
Better safe then sorry.
Agree with the above. All of the major lines have a health condition form and also a mobility form. These are sometimes limited in scope so you may have to simply address the matter to the customer service center of the line itself. Do not just wait until the day of boarding to spring it on them. Just a heads up to the line is what they want, possibly an MD signature on a prescription pad note.
My husband has a mobility issue. As long as we are upfront about our needs, the lines have been very accommodating of them.
I agree with all of the above. Call or have your TA call the cruise line directly. Ask if they can stock a supply for you. If not, request permission to bring aq reasonable amount on board. Request the permission in writing and print out a copy and bring it with you. Good Luck! Let us know how you fare with the request.
Here is the reply from HAL. I feel their price, 500% markup, is atrocious but it is available there so I will pay it. Thanks to all who replied and offered insight to this newbie.
"We have received notice that you are requesting distilled water. If you would like to order distilled water through Holland America Line you can do so by calling 1-800-541-1576. The cost per gallon will be $4.00USD. You may also bring your own distilled water onboard and store it in your stateroom."
Assuming the distilled water is for a CPAP or BiPAP machine ( I use one too ), you can use the ship's water for the week. Since its desalinated it won't affect the metal plate at the bottom.
When you get home, just wash it thoroughly with soapy water.
I know he wrote 14 days and I wrote a week. He should still be fine. Like I said, the water onboard is desalinated. It's the salts and enzymes that react with the metal plate. If you want, buy some bottled water and use that for the two weeks. Everyone I have spoken to uses the ships water though. For the above stated reason.