Review by bkaneshige

tried to accommodate my vegan diet

In response to review, AndreaNwEngland says ...

I would give anything to talk to this poster. I had a virtually IDENTICAL experience on Celebrity, promises and then lots of confusion and ignorance on the ship. (My husband read it and said I could've written this review, it was so much the same.) They, too, told me to tell them what I wanted the day before. But a) I don't go on holiday to be a menu planner, and b) since you didn't plan ahead you don't have the ingredients you need.

Crystal made similar promises to me when I inquired, but now I think we'll take our chances on a different line and save our money. Cruise Lines!!!! Pay attention!! It's SO easy to do vegan if you just plan ahead. We will come on your cruises and tell all our little weird vegan friends too!

Tags: Europe - Mediterranean Crystal Serenity Crystal Cruises

3 Answers

Although not a vegan, my husband can eat very little protein and needs to eat mostly vegetables and fruits and little sodium.  His diet though doesn't need any unusual ingredients.  On all our Celebrity ships, his diet  was easily accommodated for the most part.  If not, the chef made him a special pasta dish with little protein.  The difficulty was as you said waiting to get the menu and have whoever takes your order for the next day available to you. If would help matters if special request passengers could get the lunch and dinner menus at the start of the cruise and make their selections and alterations ahead of time. Even doing it over the TV would be a help  It it is awkward doing all the conferring when sitting at a table with others.  You wait longer to get your meal and longer to leave because you are always waiting to discuss tomorrow's meals.  Occasionally they even misplace the requests on some cruiselines.  At least they try for which my husband is grateful.  My husband's diet is a medical necessity and he could not cruise if he wasn't able to be accommodated. 

I spoke extensively to Celebrity before the cruise btw. And it gets so tedious to stand around waiting--for a veggie burger at the grill, for some soymilk at breakfast etc.  In St. Kitts, we totally missed our morning excursion because they made us so late getting off the boat.

We are planning to cruise Alaska next summer, and I think we'll give Princess a try. But I agree with the OP that it's about managed (lowered) expectations at this point. Of course you don't have that luxury when it's a medical necessity.

It seems crazy to me that cruise lines are not expanding availability of vegan food on all cruises, without special requests. Many people who are not vegan are eating vegan food now sometimes, for a variety of reasons.

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