I keep getting an error on my Shipmate app EVERY TIME I log in and try to do anything. It says "Could not convert Database Value". I've uninstalled and reinstalled. My phone is running Android 8.0. Can you please help?
Contributor Level:
Cruise Director
Could Not Convert Database Value
6 Answers
Contributor Level:
Purser
I have never heard of this. I think that the servers might be down.
Contributor Level:
First Mate
Tried to research it, all i got was tech gobbledegook....is it working? you might try to "contact" the folks who run this blog down at the bottom of the page...they always answer...
Contributor Level:
First Mate
scuse the double
Contributor Level:
Captain
I agree with Yankee, contact the folks below on Cruiseline! They can help you with Shipmate! I hope you get it fixed in time for next weeks “Match Game”!
Contributor Level:
Cruise Director
Seems to be working now, so fingers crossed!
Contributor Level:
Purser
@CruiseQueenNH. We had a glitch in the system that has since been fixed. You might need to uninstall install the app for fix. If you still are encountering issues, please email us either at hello@cruiseline.com or support@shipmateapp.com.
We'll get it fixed! thanks
