Originally posted by: maryTS
Ship is old so many things did not work starting with the restrooms drink machines. Lack of cleanliness is shocking. Gagging smells in the restrooms. Soap dispenser empty constantly. Servers are lost staff is sarcastic and rude. I had to tell one of the staff to just relax and whatch her tone because her eyes looked like they might pop out of her head. Cleaning people look beat up and overworked like if they were asking for someone to rescue them. It was sad. The room was the only thing that had everything working. No activities the "best show" on the last night was from the 80s. Literally people stayed for 3-6 mins and started walking out. We preferred going to watch a movie in the room. The life music was so minimal it was just the same person being moved from floor to floor. I can tell you by memory the 6 song they reapeated over and over. The photos were good quality but so scattered they were so hard to find. The lack of organization on the food lines the exiting and entering of the boat lines was ridiculous. They had to pass out water while we waited to enter the ship from key west bc we had been under the sun for so long that people were getting weary. I mean I just felt like I got caught on the ship that they're juicing till the max before they throw it out. There's no excellence or customer appreciation. I paid over 1400 for 4 days 2 people so it's not like I got it on discount but the treatment we had was like if I was begging for some type of government help. The pools were yellowish closed a lot of times the hot tubs weren't hot at all not enough tanning chairs. I mean I can go on and on. My husband and I made the best of it since we don't get to close our business for a week other than on Christmas. This ship needs to be redesigned in every aspect of the word. So disappointed. I definitely had better memories from my previous cruises. Let me not for get the food was... oh lord I can't even say... sad just sad. No iron guys no iron only one per floor. The amount of people wearing wrinkly clothes was crazy people looked funny walking around.
There is a very good reason for not having irons for every one and I can say that I haven't ever had to worry about wrinkled clothes.
Servers, I can say that I have never had rude and sarcastic ones. They've always been nice to me. Maybe it's because I treat them like people and not my servant.
Restrooms. There is a couple thousand souls on the ship and you and I may clean up after ourselves, there are that don't even wash their hands.
The cost of your cruise will be high because you are cruising during the most expensive time of the year.
Chairs, this is for any ship. Lots of people and not enough room for chairs for everyone.
There is plenty of activities on board for just about everyone. You just got to go find it.
Have A Nice Day.