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Posted: 2 years ago | 510 Views

ANYONE WANT TO TRANSLATE THIS LATEST HOOP FROM CCL?

https://www.cruisehive.com/carnival-cruise-line-glitch-causes-some-email-confusion/57741

Near as I can tell:

1. It was supposed to apply to cruises in 2022, but the email, which was apparently sent too early, doesn't say that.

2. We logged in to our account, and since we already answered the "questionnaire" or "attestation" some weeks ago, it was lined thru on the "To Do" list, and when you click on it, it takes you to to that actual page (one per guest) with a big check mark next to each guest. In my country that means we're done.

3. On the other hand, there is this mysterious 48 hr answer requirement...and NO I'm not talking about the covid test either. Does that mean you have to answer it AGAIN?

There are a number of folks in here who I KNOW are planning a CCL cruise in the next few months (2021)...I'm usually one of the first to suggest calling the cruiseline if theres a question or confusion...I can guarantee I'll never say it about CCL again. They're impossible to reach.....I quit trying a couple months ago.

So I'm directing this to anyone has an upcoming CCL cruise ONLY....because YOU have skin in this game.

Confused yet???? join the club....

3 Answers

Posted: 2 years ago

According to John Heald, it was a glitch. We went ahead and did the one for February as well.
Posted: 2 years ago

Wellll...thanks for answering so quickly...I knew YOU would! Not a bad idea...went and looked at ours of 11/27/21...all in good order, and long since paid for...health questionnaire DONE as I mentioned in #2 above...so went to ours of 2/26/22, not hardly paid for yet, health questionnaire needs to be answered, but..not yet obviously...

So the only question that remains in my mind is: do you think they mean it needs to be answered again 48 hrs prior, (you've got one coming up too)or are they just reminding people to do it...hence the bs emails AND reminders to "review" it once logged in?

BTW, didn't panic, I just leapt to the wrong conclusion, and all it did was piss me off.....but I can see where it would cause epic confusion, and.....more cancellations....
Posted: 2 years ago

Apparently Carnival sent emails to folks with cruises through February 2022. Yes, we got one. Saying we had to answer the vaccine survey with 48 hours or possibly have said cruise canceled. The only reason I knew it wasn’t for our upcoming cruise was because I got a second email as the booking agent with the booking number as part of the email. The problem was that you couldn’t access the “survey” on said booking. Fortunately, most have become available within the last 12 hours. It caused major panic for those with January and February cruises that may not even be paid off. No expectations as to why this is important now. I did double check our upcoming cruise just to be sure it hadn’t been deleted. Hope that answers your question.

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