The First-Ever Cruise Credit Tracker Debuts on Shipmate

Do you have a cruise credit from a canceled sailing? Shipmate's new tracker can help you organize all of the details - Photo by Canva

Did you have a cruise booked for 2020 or 2021 that has been canceled? If so, you likely have a Future Cruise Credit (FCC). If you have an FCC, you probably have a lot of questions like What exactly is a Future Cruise Credit or How can I use a Future Cruise Credit to plan my next dream vacation? As we continue to have changes affecting sailings and the cruise industry as a whole, it comes as no surprise that it can be a bit difficult to keep up with all of the information. 

 

With so many changes, how exactly are our members keeping up with the details for their Future Cruise Credits? We polled the community with this question and the top responses we received were that members were using things like spreadsheets, post-it notes, and scraps of notebook paper. After reading these responses, we knew there had to be an easier way for people to keep all of their FCC information right in one place! 

Read More: Future Cruise Credit Questions Answered

In addition to tracking FCCs on canceled sailings, this tool can be used to track booking certificates that were made onboard a previous sailing. Never forget a cruise credit or miss an expiration date again!

To Get This Great Feature and More, Download Shipmate of iOS and Android

We took members' feedback and are excited to debut the first-ever Cruise Credit Tracker on Shipmate. This new feature is a way to keep track of every aspect of your Future Cruise Credit (FCC), future booking certificates, or other cruise line issued credits right in one place on your phone, so you never forget a cruise credit It’s very easy to use and makes organizing the complicated system of FCCs a simple process. 

(Left): Example of information tracked for an unused cruise credit. (Right): Example of a tracked partial cruise credit.

Here are the features you will find on our new Cruise Credit Tracker: 

  • Which cruise line the credit is associated with?
  • Certificate ID
  • Name of the individual holding the credit
  • Amount of Credit
  • Type of Credit being issued by your cruise line 
  • Date of when the credit must be booked 
  • Deadline of when you must sail using the credit
  • Status - Has it been used? 
  • A section for additional notes

If you have a percentage discount on a future cruise, just enter a $0 amount and note your percentage discount in the notes field.

Tracked cruise credits can be found under the ‘My Cruises’ section of Shipmate. 

The Cruise Credit tracker lives on your ‘My Cruises’ section of the Shipmate App. In addition to the Cruise Credit tracker, Shipmate can be used to keep track of your cruise history as well as information on upcoming cruises right in one central place. 

Read More: Treat Yourself! How to Use A Future Cruise Credit to Upgrade Your Vacation 

If you are starting to think of how exactly you want to use your Future Cruise Credit, we highly suggest taking some time to look around at all of the features we have on Shipmate to seamlessly help you plan your dream vacation. We have everything from advanced cruise search features, tools to help you find the best deals on cruises, excursion booking, and a variety of helpful content from an authentic community of cruisers. Our community is one of the best places where you can get information and answers to questions you might have about ships or ports you are considering. Our forums on Shipmate are packed with fellow cruisers eager to share reviews, tips, and photos of recent voyages to help other travelers plan their future sailings. 

To download the Shipmate app and start tracking your Future Cruise Credits visit: https://cruiseline.com/shipmate. 

If you have a question on Future Cruise Credits or our new Cruise Credit tracker we’re here to help. Drop us a note at: support@shipmateapp.com

Find Your Next Dream Cruise on Cruiseline.com

2 Comments

Posted by Jabeady

Glad to have it, but it's a pita to have to page month-by-month to enter dates 12 and 18 months in the future.

Posted by CruiselineAdmin

Hi @Jabeady I have voiced your concerns to our dev team as suggestion for future enhancement. Thanks for the comments.

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