October 2014 - Norwegian Jade to Europe - Eastern Mediterranean
I have been on at least 5 NCL curises, the last a wonderful cruise in the Baltic. This cruise ship, food, preparation, service was NOT up to par with the other NCL cruises I have taken. I hope this is just a fluke and not a sign of the coming future with NCL! Equipment was broken, service was not good, attitudes were bad, food in main dining rooms were a BIG disappointment, entertainment was so-so, even a couple of the tours were poorly handled! A LARGE number of customers were expressing the same thoughts and are questioning NCL for future cruises. We will give them one more try but everything will hinge on that.