November 2017 - 6 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Freedom of the Seas
a disaster
1
Cruise1
Review45
Helpful VotesNovember 2017 - 6 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Freedom of the Seas
a disaster
Freedom of the Seas
Sail date: November 19, 2017
Ft. Lauderdale (Port Everglades), Florida
They placed my husband's carry on luggage on the wrong ship! No accountability - no way of scanning bags - no way to communicate between employees other than their personal phones. It is a POOR way to move people's personal belongings. I will never go through Port Everglades EVER again. And we never received any advice or suggestions on how to get my husband's luggage back. No form to fill out was mentioned - only a #800 to call.
Freedom of the Seas
reconsider.
people were very friendly and extremely pushy to get you to buy something, but you expect that in these ports. the ONLY reason we left the ship to go ashore was to try and find my husband another pair of shorts to wear besides the ones he had been wearing for the past FIVE days
we did not go ashore - my husband was too ill