June 2014 - Royal Princess to Europe - Northern Europe
For the most part the cruise was good, however, a major issue is their totally poor elevator service. The waits for an elevator are HORRIBLE and ALL passengers were upset with it. When advising the staff, they simply smiled. There were no stairs in the middle of the ship only for crew. Mini Suites seemed smaller and the balcony was basically so small it was only sufficient for standing. There were two lounge chairs and a round table. No way to use the chairs without putting your legs ontop of the table. Reduced dining room staffing was noticeable. Slow kitching and long waits for waiters to bring food to dining room. Waiters constantly apologized for the slow service. Some 300 Chinese onboard and were very rude. The Japanese passengers were very polite and courteous. Won't be sailing on the Royal or Regal,a sister ship in the future. The Island Princess, Caribbean, Golden, Grand, Star Princess ships are excellent.