Itinerary and Crew were Amazing, the ship needs updating.

Item: Serenade of the Seas
Rating: 4
Author: greginiowa

Serenade of the Seas Cruise Review to Caribbean - Southern

greginiowa

Contributor Level: Cruise Director

3 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 11

Helpful Votes: 317

Overall rating:

4 out of 5

11 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 23, 2017

Ship: Serenade of the Seas

Cabin type: Oceanview

Cabin number: 7508

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

Just home from an 11-night southern Caribbean cruise on the Serenade. This was our 2nd time onboard in the last 3 years. As usual, the crew, for the most part, are passionate about what they do and it shows in how they conduct themselves. The ship, however, is showing her age. Cabins need repair, public areas of the ship are not functioning (there use to be an aerial show in the centrum but was told the mechanics were damaged; the bar in the vortex lounge no longer lights up or rotates; etc.). The onbaord RCCL singers and dancers were good, but most of their production numbers were "watered down" versions of what we saw 3 years ago. It was still a great trip and worth the cruise price. I'm going to hold off on rebooking this ship until after the next remodel and update.

Ship experiences

Food and Dining

3 out of 5

The food was bland on some of the meals. We did have amazing service in the main dining room from our head waiter and the section manager stopped by every evening to talk and asked for feedback.

Onboard Activities

5 out of 5

Entertainment

1 out of 5

The performers were good overall, but the main shows onboard were similar to what we saw on this ship 3 years prior.

Children's Programs

Did not travel with any kids.

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Ship needs to be updated. Crew did a great job addressing issues