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Serenade of the Seas

5 1
3.9
4 star4 star4 star4 star empty star

Price: $     Size: L     Refurbished: 2 yrs ago    

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Great Luxury Ship

doyhabrow reviewed 4 days ago

What people said about this ship:

"...large selection, if you did n't want to eat in the main dining room ." in 45 reviews.

"we went to key west ....amazing...... parasailed with the fury group do..." in 11 reviews.

"One thing was awesome was the experience at the terminal in New Orleans." in 8 reviews.



404 reviews from our community


Cabin Type



Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
1 cruise (first)

5 out of 5
5 star
5 star
5 star
5 star
5 star

Great Luxury Ship

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Dec 06, 2014

This cruise was just my pace, the ship so nice, over the top for the money. The sailing was just dreamy, the food choices and entertainment on board was wonderful. The choices for shopping and learning about jewelry and home items and other fun stuff tax free and not found in the states make you feel like a celebrity. I learned so much and am so happy I chose this cruise. Jamaica was a new port to shop at, nice and clean. Grand Cayman Islands was so dreamy, finest shopping for distinct diamonds and watches. Cancun Mexico's food was so fresh and very historic with the Aztec and Maya ruins, just the best. I liked the cruise because it included people that have worked hard and or wanted to spend and invest their money wisely. This was my first cruise so I have nothing to compare it to, but I don't no what could have been better. Specific features include the ship it self, so nice, clean, every where you were on the ship was great for taking pictures a dream hotel on water. Honestly, if you are close to retirement and a baby boomer or older the entertainment on this ship will make you glad you were a part of it all. The entertainment was in good taste, decent nothing vulgar implied, everyone of the wait staff at every level were concerned with pleasing and ensuring satisfaction with everything served. I am so blessed to have experienced something so wonderful, cruising with Serenade of the Seas is the best way to go if you have to get there. I am taking my husband on the next one, can't wait.  

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jcurry
Purser

Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
2-3 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Where I wanted to go

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Dec 06, 2014

I took this cruise because it went where I wanted to go.  It did that so I had a good experience.  There were several things that could use improvement.  The food quality did not seem up to par, and it wasn't just me who had this opinion.  I heard numerous complaints from others on the cruise.  In addition, it was not an enjoyable experience to stand in line past my scheduled dining time before the doors to the dining room were opened.  On another dining room, the buffet did not open for breakfast until 7, so there were a lot of people waiting in line there, too.  Although they decorated the centrum for the holidays, it still was not all that impressive.  I enjoyed the live musical groups that I saw and appreciated the tropical duo that played "island" tunes out by the pool.  The pool bar staff left something to be desired.  I would tend to purchase the drink of the day and I was overcharged a time or two when they rang it in wrong.  I just don't like to bother with negative experiences like that while on vacation, so I wouldn't take the cruise again.  I'd try another way to go where I wanted to go.

Cruise Photos

In it for the scenery Serenade of the Seas Went to Hell and back

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gracieo
Purser

Traveled As:
Family w/young children

Room Type:
Balcony

Experience:
4-6 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Serenade of the Seas...

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Nov 29, 2014

I loved Key West, but I am tired of Nassau, Bahamas. Ship didn't make it in to CoCo Key and this seems to be a constant problem for Royal Caribbean. Other cruises refund part of the trip costs when they get you into the port, but apparently not RC. I really enjoy cruising, and RC tends to provide the best service, however, I think I will try something different and a cruise that actually makes it to the places I pay to visit.

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LJMC
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
4-6 cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Do Not Take Bahama Cruise out of New Orleans

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Nov 29, 2014

Our room was a little dirty when we arrived (mold in shower, dust on shelving). It also smelled musty.  It took a few phone calls and it was resolved but not a nice way to start out! The housekeeping manager was wonderful to work with.  The snorkeling tour at Key West should have been canceled due to high waves since no one could stay in the water for more than 10 minutes. The catamaran crew were very rude (they probably do better with college students that are half drunk!) The RC cruise tour director had many complaints and did credit our account but we missed a nice day in that port. The weather was actually good just too windy for snorkeling. We did the Atlantis aquarium tour in Nassau and it was great. Apparently access to Coco Cay has been a problem repeatedly and if we had known this we would have selected another cruise since the private island tour is one of our favorites. The crew said they haven't been able to go to Coco Cay for the last 4 or 5 trips due to problems with choppy waters and tethering. I understand this can happen but there was no back up plan. We could have stayed in Nassau an extra day or came back home early but we ended up on the ship for 3 days!! No special perk to make up for that disappointment. They should have at least given you free wifi or a movie in your room or even a complimentary drink but NOTHING!  For some reason they couldn't get the lobster for formal night so that was another disappointment. (Food overall was ok but nothing special) The specialty dinner at Chops was fantastic!

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Traveled As:
Couple

Room Type:
Balcony

Experience:
4-6 cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Good cruise, not great.

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Nov 29, 2014

Our ports were Key West, Nassau and Coco Cay.  Due to weather, we were not able to make Coco Cay because they could not tender us to the island safely.  The problem with this, after talking to others on the ship, is that this happens often.  One person we spoke with has taken this same cruise 4 times and they have never made it to Coco Cay.  If it's that unpredictable, at least have a back up plan.   It made for a long 3 days at sea, which became monotonous since nothing extra was planned or no special activities. 

While the bedding was good, they definitely need to update to new pillows and mattresses.  

And as most cruisers know, cruise ships have been cutting back.  Many were disappointed that there was not a lobster night, even on formal night.  Now, you can purchase a lobster in the main dining room for $25 or so any night that you choose.  With that said, we did upgrade to the specialty restaurants 4 out of 7 nights and really enjoyed those.  It's just sad, that you have to pay extra to get a great meal when that used to be the norm. 

Overall, we had a wonderful cruise.  The staff was wonderful, the ship was beautiful and always immaculately clean, the food was good, etc.  This was a fun time and a really good cruise. 

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esockell
Purser

Traveled As:
Family w/older children

Room Type:
Oceanview

Experience:
4-6 cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Once in a lifetime trip!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Jun 16, 2014

We visited amazing ports of call.  The service on board the ship was fantastic.  We were indeed treated like royalty. I felt like the queen visiting a proud old town that pulled out there best linens that were very clean but a little tattered, I was given the best room that was very well cleaned but the paint was peeling in the bathroom and the rust was breaking through. The food was just ok but the table service was excellent.  The ship procedures for getting on off the ship were top notch.

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Traveled As:
Family w/older children

Room Type:
Oceanview

Experience:
2-3 cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

FamHoneyMoon!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Jun 16, 2014

This was our family honeymoon - the trip we always dreamed of!  It celebrated a long awaited honeymoon, and we had the opportunity to do it as a family!  It was a dream come true for ALL of us!

The accomodations were wonderful - our cabin host, Diego, always way over the top for us!  Our room was always in excellent condition, with new towel "guests" to greet us each day.  We developed a great relationship with him, and became friends.  We plan to keep in touch even after the cruise was over.  He helped make this trip feel like "home away from home".  Dinners were excellent, and again we were gifted with the most outstanding servers we ever could have expected - Melbert and Erhan!!  They caught on to our sense of humor, and without losing their professionalism, brought our friendship to a wonderful, new level!  Every night, our family looked forward to dinner, now knowing what the "surprise" of the night would be.  We joked and teased with Melbert and Erhan each night, and they with us in return - each time, trying to surprise each other in a new and different way.  On the last night, we worked with two other tables, and all switched seats.  When they saw our plan, we had half the area laughing along with our joke!  It was wonderful!  Extra special thanks to Ms. Anna (guest relations - an exhausting job!), Mr. Anthony Fernandes (Dining Room Director - excellent job in Reflections!) and Ms. Nicole (Cruise Program Administrator - whose compassion was openly evident).  These people watched and listened to how they could improve each guest's visit, and did so in a manner that we still find incredible!!  Never once did they ever drop a smile, (well, except for Nicole, who diluted hers with tears), lost patience (yes, I think I saw Ms. Anna several times each day with a million questions - and she ALWAYS had the answer!!!), or hesitate to reach out to help us (Mr. Anthony's couldn't have been more eager to help people!), than anyone could have hoped for.

We cannot tell you how this was a dream, a wish, a gift that none of us could ever have imagined, that has left us with the most incredible feeling and memories that we will cherish for the rest of our lives.  Thank you, everyone, for a trip that exceeded ALL expectations - you have made so many dreams come true without even realizing it - just by being who you are!  Kudos!! 

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Traveled As:
Family w/young children

Room Type:
Balcony

Experience:
2-3 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

First time cruising with the entire family

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Apr 12, 2014

I am not a big cruising person, but since my husband and parents had never cruised before, we decided to make a family trip out of it.  We have young kids, so a kid area/pool was essential. Since we were taking the grandparents, I didn't want them to be overwhelmed with kids or other passengers on one of the newer, massive ships.  Consequently, I chose Serenade of the Seas-- as a good mix.

 

I was very disappointed in the Kid Aventure Park/swimming area.  It had one little water slide that barely even worked-- not enough water pressure for my 40 lb. child to make it down without pushing herself. The kiddie pool itself was also very small, and there were hardly any chairs surrounding it for parents to sit.

 

I was also disappointed by the food in the main dining area.  I'm sure I expected too much (because we live in Las Vegas and frequent some of the finest restaurants in the world), but I wasn't impressed with any of the entree's in the main dining room.  While some of the appetizers were fantastic, the same cannot be said for the main courses or desserts.

 

Aside from the friendly and accomodating staff, the staterooms were the next best thing about Serenade of the Seas.  For staterooms, they utilized the limited space well, and the beds were very comfortable.

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bobnsuzn
Purser

Traveled As:
Couple

Room Type:
Inside

Experience:
2-3 cruises

5 out of 5
5 star
5 star
5 star
5 star
5 star

Serenade of the Seas Cruise

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Apr 12, 2014

Had a wonderful time on our trip.  Lots of entertainment, excellent room service, excellent bartenders, excellent waiters.  Everyone was very polite and we were made to feel very welcome.  I would definitely recommend this cruise to all my friends!  Fun, fun, fun!!!!

Cruise Photos

fun at every port!!!! Formal night is wonderful! Have your pictures made!

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Traveled As:
Couple

Room Type:
Balcony

Experience:
2-3 cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Most relaxing cruise!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 29, 2014

We have taken several cruises. But this was the most relaxing of all. Staff could not have been more accommodating, and we met some wonderful people. Loved watching activities, especially the trivia games. Nightly entertainment was good - loved the Tribut to the Temptations!

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Dining

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Entertainment

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Popular tips for Serenade of the Seas.


Remember it's YOUR vacation, just because the ship is at port doesn't me you HAVE TO get off the boat. Do what works for you, if your 'my time' dining doesn't work, then change it. If service is bad, SAY SOMETHING to a manager. And if someone is great, recognise them. :)

RCFan
Purser

If you are on My Time dining and a couple who wants some privacy, ask for a table along the rail.

Don't rush to be seated for dinner - there's always enough and they serve dinners relatively close to each other, so you wouldn't have to wait long!

Roll Calls


Serenade of the Seas

14 Night Snowbird Migration (Quebec To Ft. Lauderdale)

Sail Date: Oct 19, 2015

Ship Name: Serenade of the Seas


19 Ship Mate app members

View Roll Call

Serenade of the Seas

7 Night Bahamas (New Orleans Roundtrip)

Sail Date: Feb 21, 2015

Ship Name: Serenade of the Seas


14 Ship Mate app members

View Roll Call

Serenade of the Seas

7 Night Bahamas (New Orleans Roundtrip)

Sail Date: Mar 21, 2015

Ship Name: Serenade of the Seas


13 Ship Mate app members

View Roll Call

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