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Serenade of the Seas is a large ship, carrying 2501 passengers and 859 crew, and sails from Copenhagen, Denmark and Ft. Lauderdale (Port Everglades), Florida.

Price: $     Size: L     Refurbished: 3 yrs ago    

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Serenade of the Seas cruise

karenrayw reviewed 11 hours ago

What people said about this ship:

"...one thing I did n't like was the table sitting at the dining room so I preferred to eat for an additional fee to eat at fo..." in 94 reviews.

"...rc at either nassau or key west on our journey back to new orleans ." in 22 reviews.

"...and shipboard entertainment we had more of the same at key west , fl." in 18 reviews.


733 reviews from our community



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Serenade of the Seas cruise

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

Ship was in excellent condition.  Rooms extremely clean.

Service of crew - excellent.  Entertainment was fair - but there are a variety of entertainment choices.  Food: wide selection.  Casual dining fine, Finer dining excellent.

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4 out of 5

Near Perfect

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

Our cruise experience on the Serenade of the Seas on Jan. 15, 2016 was nearly a perfect experience. The weather was between 80 and 85 degrees all week. The saltwater pool was very comfortable. Our room was perfectly located for a quick trip to dining and swimming and disembarkation from the ship at each Island.  The my time dining was a little disorganized the first two days, but was quickly fixed to our satisfaction. The Dining in both the Windjammer and the main Dining room was very comfortable and the food was excellently served by very efficient servers. Entertainment was satisfactory.

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4 out of 5

!0 night cruise on Serenade experience

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

The Serenade is a beautiful ship that, because of its smaller size, is very easy to navigate. Most of the crew could not have been nicer or more efficient.  I would give our experience 5 stars except for the very bad experience regarding payments that I made over the few months prior to sailing directly to RCCL. for all 5 shore excursions. We arrived at the pier, were directed to a desk where  the rep. informed us that he must collect $74 from us but he could offer us no reason for this. I paid the amount even though no one was able to explain the extra cost. Invoices from RCCL and BJ's indicated we were paid in full, and, may I say it was paid in full far in advance of sailing. After boarding, I went to Aninka at customer service to find out that we now owe  an add'l  $279 but again, she could not give the reason.  Sometime later, after multiple trips to guest services, I was finally informed that the travel agency had not paid my excursions.  I then spent an hour on the phone with Webster bank who very definitely documented proof that all debits to my account had been cleared and cleared by RCCL, not BJ's. Webster did send RCCL proof of this but I was told again to notify our travel agent BJ's.  I finally called BJ's and spent an hour on the phone with Meg who was able to speak with Patsy at RCCL corporate office.  Thankfully, I purchased international time on cell service otherwise call would have cost me hundreds. Then the account was reported to be paid in full. But the on board account showed that the original $74 was a courtesy credit which was very disconcerting as they OWED this amount to us.  (It was not a courtesy) Because of the large amount that was supposedly owed by us, i was afraid to spend any money on the ship that could put us over our budget.  This was one of the worst, if not the worst experiences of a cruise ship.  If not for the help of Aninka and  Meg with BJ's, I am not sure the cruise would have been a true enjoyable vacation. What was so frustrating was to get anyone on RCCL, other then Abinka to listen to me. I feel they could have had some better customer service involved with this matter especially for people who are repeat RCCL customers. What kills me is the corporate office had documented proof tht the payments were made and cleared by RCCL from Webster bank.  I really would like someone explain this to me as it was very stressful 

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5 out of 5

Southern Caribbean cruise

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

Although I was concern sailing on a smaller ship than previous cruises, the Serenade of the Seas was excellent. There were no "surprises".  The islands we visited were enjoyable and excursions were fun and informative with each have unique features.  The food on the ship was very good and the service was excellent.  The pools were small but not overly crowded.  The casino was average.  The entertainment was good and enjoyed the bands that played in the centrum and the piano players in the other lounge areas. Embarkment was quick and easy while disembarkment  was very slow.  Enjoyable time.  

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Purser
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loved this cruise

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

We loved this cruise ship and the staff. They are there for your every needs!!! The food and the entertainment were Awesome! The ports of call and the excursions that we did were great. We did zip lining in St. Lucia and UTV riding in Aruba!

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Beautiful Southern Caribbean Cruise!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

My husband and I had a wonderful time on this cruise!  This was a smaller ship than our last cruise and other than my sea sickness on the voyage home, everything was great!  We found all the islands intriguing and will definitely revisit Aruba and Antigua...possibly Barbados.  Scenery was absolutely breathtaking!  The only complaint we had was on Grenada and St. Lucia, all the locals we encountered had their hands out.  Beaches we were taken to were filthy, I recommend bug spray!  By the time the cruise was over, we were tired of opening our wallets.  We will most likely just do an all-inclusive trip to our favorite islands and spend a week so that we can see more.   

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3 out of 5

Serenade of the Seas--only SO-SO

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

Your survey does not give a choice of FAMILY only--without designation of children.  W/older children implies children who are teenaged.  My sister and I are in our 50's and 60's and traveled with our 90+ year old mother.

 

The midnight LOUD announcement:  ALPHA, ALPHA, ALPHA was VERY, VERY disturbing.  Woke us and many other passengers out of sound sleep with NO INDICATION THAT IT WAS A MEDICAL EMERGENCY.    Most of us were alarmed not knowing what was wrong.  If only we had known that it was a medical emergency, we could have gone back to sleep!!!!!

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4 out of 5

Cruising is the ultimate vacation!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

There is something for everyone. As a solo traveler I booked this 12-night cruise on Serenade of the Seas approximately one week before sailing – 7 day cruises do not cut it for me anymore. I wanted to be on a beautiful ship for Christmas and New Year's and that's exactly what I got. The ship was beautifully decorated and the planned activities were appropriate. As I have been on several Caribbean cruises, I decided to forego the tours and just enjoy the ship.

My Time Dining was the only option available. While I prefer a fixed dining time, this option allowed me to meet several other solo travelers, some of whom became friends.

 

 

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2 out of 5

9 Night S Carib Seranade Raoyal Carib Cruise

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

In the past we have cruised with Royal Carib enjoying the high quality food, shows and service. The food quality for Royal Carib has gone down with poor quality meats and very salty. The shows were average and several of them were the sames shows produced three years ago.  The service was average - maybe the staff wanted to be home with their families for the holidays...  And lastly I think Royal Carib had a booking fire sale with a nursing home.  Most of the passengers were in walkers or wheel chairs and were grumpy and snarly.

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Third Mate
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Warm, relaxing and rejuvenating on the Southern Caribbean

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date:

We chose this cruise for its southern caribbean itinerary to assure a warm, sunny trip. It did not disappoint. Aruba, Bonaire and Curacao delighted us.

 

We were celebrating our 25 year wedding anniversary, so we splurged on the superior bacony cabin. This proved to be plenty spacious and comfortable. The balcony did lack a little in privacy, since there are large gaps, allowing us to see a full reflection of the couple next door. 

 

This was our first time cruising with Royal Caribbean; we have always cruised with Carnival before this. So we were trying to compare everything. Being that the Serenade is a smaller, older ship probably put it at a slight disadvantage for comparison. Shipwise, it came up a bit short.

 

The water slide was clearly only put there for kiddies only. I attempted to go down it, only to realize that there was not enough water to slide me down.

 

Mixed bag on the My Time Dining. The first night, we were put at a table for two, as requested. But the tables were so close that our neighboring table decided that we should converse like we were all together at one table. We were able to move tables after that, but that zone had waiters who were very slow and inattentive. Fortunately, we met some new friends and were able to join them in a different area with friendly, jovial, attentive waitstaff for the rest of the cruise. So with My Time, if you don't end up in the right place, it was nice to have some flexibility.

 

We felt that the dining room food was merely adequate. The only thing that wowed us was the nightly escargots. Their desserts left me wanting for the Carnival melting chocolate souffles.

 

The theatre entertainment we found to be meh. The karaoke was in a fun environment in the Crown and Castle Pub. The setup seemed to contribute to not feeling like you are on stage.

 

Loved the Centrum area with all the views and seating on different deck levels if you wanted to just hang out.

 

All in all, this cruise provided everything we were looking for for this special occasion. We were in a mellow mood, looking to destress, unwind, read, sun, relax. The ports provided great diving and snorkeling opps and just enough shopping. The sun was warm, the drinks were cold and the sun set on the horizon each night after a fulfilling day. Now I am ready for another 25 years with my mate :-)

Cruise Photos

Deck 12 aft great quiet sunbathing

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More about Serenade of the Seas


Features and Amenities

Explore 44 features and amenities on this ship.

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Cabins

Serenade of the Seas has 1070 cabins and 21 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 13 decks including cabins and venues for each deck.

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Popular tips for Serenade of the Seas.


get the Thermal Suite package on the first day! it averages out to about $14/day per person which is absolutely worth it. Also, we really enjoyed the Evening Stretch class provided in the gym which was free & as challenging or as relaxing as you choose to participate.

Remember it's YOUR vacation, just because the ship is at port doesn't me you HAVE TO get off the boat. Do what works for you, if your 'my time' dining doesn't work, then change it. If service is bad, SAY SOMETHING to a manager. And if someone is great, recognise them. :)

tdlowe
Purser

When picking your stateroom, make sure there are no public areas above it . Deck 10 is where most of the suites are but unfortunately Deck 11 is where the pool, Windjammer, Park Cafe, the Solarium and the Spa are located. If you are a light sleeper, you'll be able to hear all the movements at night

Roll Calls


Serenade of the Seas

10 Night Caribbean (Ft. Lauderdale Roundtrip)

Sail Date: Apr 08, 2016

Ship Name: Serenade of the Seas


69 Ship Mate app members

View Roll Call

Serenade of the Seas

11 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail Date: Apr 18, 2016

Ship Name: Serenade of the Seas


62 Ship Mate app members

View Roll Call

Serenade of the Seas

11 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail Date: Mar 28, 2016

Ship Name: Serenade of the Seas


58 Ship Mate app members

View Roll Call

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