Serenade of the Seas

3.9 out of 5
Price: $ $ $ $     Size: L     Refurbished: 5 yrs ago    
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About Serenade of the Seas

Serenade of the Seas is a large ship, carrying 2501 passengers and 859 crew, and sails from Copenhagen, Denmark and Ft. Lauderdale (Port Everglades), Florida.

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Recent Review

moosecrossing12 says ...

Wonderful Cruise

The cruise was more then expected.  The Artic circle crossing event was a real surprise... Read more
Read 946 Serenade of the Seas reviews


Contributor Level: Deck Hand
4 out of 5

Wonderful Cruise

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Sail Date: / Traveled As: Couple

The cruise was more then expected.  The Artic circle crossing event was a real surprise and a joy to participate in. One disappointment was the King Crab Safari which was booked on the website as having the opportunity to view take photos of a king crab, and wild life followed by a trip to a Sami experience of fresh caught and cooked King Crab.  The excursion turned out to be only photo.  

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Contributor Level: Deck Hand
2 out of 5

Dining and Entertainment

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Sail Date: / Traveled As: Couple

Dining experience has been average on this ship, especially compared with other cruises we have done on NCL and Carnival. It is very difficult to find a table around breakfast and lunch time. We were moved to a different table on main dinning and was asked to move again the 2nd night. One of us had hair in the soup. Food is very average and generally tastes just ok

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Contributor Level: Purser
4 out of 5

Scandinavian Cruise

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Sail Date: / Traveled As: Couple

The destination was fabulous, the trip of a lifetime. Copenhagen was a wonderful city to explore and Tallinn, Estonia was our favorite port. We hadn't been on Royal Caribbean for several years, the last ship being the Allure of the Seas, but found this ship to be a good size, very clean and updated. The Windjammer breakfast buffet was excellent, I've never seen so many options for breakfast before on any other ship. It was unfortunately very crowded on port days, it was difficult to find a table. They even made an announcement that if you were finished with your breakfast to please leave so others could enjoy theirs. The lunch and dinner options in the Windjammer café were also very good. The cruise director Topi was very friendly and talented and really set the tone for an enjoyable time.While I don't spend a lot of time in the cabin, it would be nice if there were more TV channels to watch. The same show episodes were played over and over again the entire week. Embarkation and Debarkation were very organized and ran smoothly. All the shows started precisely on time. I would definitely sail with Royal Caribbean again.

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Contributor Level: Deck Hand
3 out of 5

Cruise Experience & Ratings

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Sail Date: / Traveled As: Family (older children)

I've had a great time but just a little note that it would have been an excellent 7 day cruise if only if it wasn't too cold and it would also been so much better if the excursions were much longer and more time to explore every Scandinavian countries. Almost every excursions except for Estonia were short and I felt like I was more of a tourist instead of a traveler. On top of that the staff were very friendly and the food were very delicious.

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Contributor Level: Deck Hand
4 out of 5

A nice cruise to interesting ports

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Sail Date: / Traveled As: Couple

The ports of call for this cruise were the main attraction.  There are not many cruises that visit Norway.  May is just the beginning of Spring and the weather illustrated that fact.  At one of the ports many excursions had to be cancelled or modified because the roads were still closed due to snow fall.  We had two spectacularly beautiful days and two cold rainy days.  My only complaint concerns the excursions.  The excursions, in general, seemed to be much more confused for this cruise than or any of the others I've been on.  We signed up for three excursions in advance of departure, at least a month before.  We were notified about a week before departure that one of the excursions had been cancelled and an alternative was suggested.  When I went online to book the suggested alternative, it did not show up as a possible selection.  For this port we waited to board and then went to the excursion desk onboard to choose an alternative.  The person who was manning the excursion desk was positively rude to us.  She ignored our presence for about five minutes and when she finally acknowledged us she was less than helpful.  We did choose an alternative excursion.  Upon boarding the ship we received information that another cruise had been cancelled because of road closure.  We did not choose an alternative for this one.  The night before the third excursion was scheduled we received a voice mail message on our cabin telephone informing us that excursion had also been cancelled.  We ended up with only one excursion for the four ports of call.  That was disappointing.

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Contributor Level: Purser
5 out of 5

Very Nice Itinerary

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Sail Date: / Traveled As: Couple

All of the ports were great but Geiranger was absolutely wonderful. We rented a "TWIZER" small tandem electric car and drove almost to the glacier. Had to turn around almost to the top because it was so windy.

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Contributor Level: Purser
5 out of 5

Great Satisfaction

Verified Review
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Sail Date: / Traveled As: Couple

I would recommend to all fun loving vacationers out there to take a cruise ship for your vacation next time you want a real vacation.Its a very  fantastic way of just having a good time from busy day schedule when at home and/or office. The in house entertainment is gorgeous, the food is excellent and the service is welcoming. No worry about where to go, calling a taxi, or anything to spoil your day of excitement. Sleeping quarter or suite is clean, well taken cared out by on duty maid servant, bed is made and linen and towels are changed when you want it. Its worth the price you paid for the whole trip. Lots of activities to chose from. What you need is more than 24 hours in a given day if you want all of it between waking up and going to bed.My wife and I travels just the two of us, no children. But there are activities for children. So its for family too.

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Contributor Level: Deck Hand
2 out of 5

Too Many staff members do not smile and only care about their task for Tip Tip Tip.

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Sail Date: / Traveled As: Couple

11 days is a nice cruise duration. It also can be exceptionally frustrating if issues that are not good are not quickly addressed. The "Stateroom" was the size of a walk-in closet. The Bed was so short my legs were hanging over and mattress was incredibly uncomfortable. Everything on and about this cruise ship line was focused on a 100% ALA-CARTE menu. Meaning they wanted to make you spend loads of money once you got onboard. Nothing and I do mean nothing was FREE on this ship. I asked to print out my boarding pass only quick and simple right ?They refused saying you must pay $20 to buy THAT SERVICE for one day. One time I needed to write something down. So i asked the Guest Services for a pen and piece of paper. (LOL) They said they would write it down for me as they could not allow me to keep the pen. There were at least five other stories that can be mentioned all centered around the same point. The people at least in my eyes on this ship. They are trained to be task oriented and Tip conscientious. One persons perception. But if you have paid 100% for your vacation. And were never explained that the ship has an ala-carte menu. That would be an expectation not meet. Thus I did Challenge and question Royal Caribbean on all the snafus that had occurred. Their answer to me was "We" did our job. Your expectation was not meet. Really poor attitudes in their customer service department in Miami. Person I spoke with yesterday told me she would intake info. Then document, Then offer to a higher level for arbitration. Was on phone for 92 minutes. Explained every issue in detail. She was telling me oh my thats terrible. They should never have done it that way. At end of conversation she tells me that there will be no further challenges or offerings. If anyone wants to enjoy themselves. Buyer beware.

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Contributor Level: Deck Hand
4 out of 5

Great vacation

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Sail Date: / Traveled As: Family (older children)

Being on the Baltic Sea was so calm and often we saw land.  It was much better than the ocean.  Ports were nice, St Petersburg - a MUST.  Best dinner group EVER.  Great cruise director and activity director. Smaller of the large ships so nothing fancy, no extra dinner nights or prettiness.  Some said not enough options for activities.  I was never bored though.

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Contributor Level: Deck Hand
2 out of 5

Good ports, average food

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Sail Date: / Traveled As: Family (older children)

The ports were good and Royal did a good job of getting us into another port (Dover, England) when there was a strike in France. The food was average, not very good. The service was average to poor, they seemed to be short handed. The tours were priced a little high and there was no shore ambassador on the ship to ask question which we have on other cruise lines,  The shows on the ship were good although the show times were very bad. Would not recommend Royal Caribbean to others.

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Cruises and Itineraries

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Explore Cabins

Serenade of the Seas has 1073 cabins and 51 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 151 sq. ft.
Avg. Cost: $106 per night

Avg. Size: 199 sq. ft.
Avg. Cost: $127 per night

Avg. Size: 173 sq. ft.
Avg. Cost: $171 per night

Avg. Size: 550 sq. ft.
Avg. Cost: $318 per night

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Deck Plans

Explore the layout of all 12 decks on
Serenade of the Seas.

Deck 5

Deck 5 features the second level of the Tropical Theatre, the Conference Center, Art & Photo Gallery, the Promenade Deck, Cafe Latte-tudes, the Centrum...

Explore Deck 5

Deck 6

Deck 6 features the upper level of the Tropical Theatre, the Cinema, The Pit Stop, Casino Royale, Champagne Bar, Chops Grille, Schooner Bar, Giovanni's...

Explore Deck 6

Deck 12

Deck 12 features the upper level of the Vitality at Sea Spa and Fitness Center, Sky Bar, the Jogging Track, Next Cruise desk, Fuel Teen Disco, Royal Babies...

Explore Deck 12

Deck 11

Deck 11 features the first level of the Vitality at Sea Spa and Fitness Center, the Solarium, Solarium Pool and whirlpool, Pizzeria, Main pool and whirlpools,...

Explore Deck 11
LaurenBusiere
Contributor Level: Deck Hand

get the Thermal Suite package on the first day! it averages out to about $14/day per person which is absolutely worth it. Also, we really enjoyed the Evening Stretch class provided in the gym which was free & as challenging or as relaxing as you choose to participate.

ArtAddict
Contributor Level: Third Mate

Remember it's YOUR vacation, just because the ship is at port doesn't me you HAVE TO get off the boat. Do what works for you, if your 'my time' dining doesn't work, then change it. If service is bad, SAY SOMETHING to a manager. And if someone is great, recognise them. :)

tdlowe
Contributor Level: Purser

When picking your stateroom, make sure there are no public areas above it . Deck 10 is where most of the suites are but unfortunately Deck 11 is where the pool, Windjammer, Park Cafe, the Solarium and the Spa are located. If you are a light sleeper, you'll be able to hear all the movements at night

Cruises:
7 Night Scandinavia & Russia (Stockholm Roundtrip)
11 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
10 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
7 Night Canada & New England (Boston Roundtrip)
10 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

$

Price

L

Size

Aug 2003

Built

5 yrs ago

Refurbished

2501

Total Passengers

2.91

Crew to Passenger Ratio

12

Number of Decks

1073

Total Cabins

51

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