Advice

Serenade of the Seas

5 1
3.9
4 star
4 star
4 star
4 star
empty star

Price: $     Size: L     Refurbished: 2 yrs ago    

Recent Review

More reviews

What people said about this ship:

"), Mr. Anthony Fernandes( Dining Room Director - excellent job in Reflections!" in 71 reviews.

"And New Orleans is a great city to begin or end your cruise." in 19 reviews.

"...have been nice if rc stopped again at either nassau or key west on our journey back to new orleans." in 15 reviews.




609 reviews from our community




5 out of 5
5 star
5 star
5 star
5 star
5 star

Terrific Time!!!!!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 14, 2015

This was our first cruise and we LOVED every minute of it! The ship had excellent staff in all areas.  Everyone was pleasant and helpful with all our questions.  The excursion process was smooth when we left the ship and when we returned.  The food was SO good and the service as well.  The activities staff provided a variety of things to do that catered to a number of different tastes. We will certainly be booking another cruise with Royal Caribbean!

Read Full Review

Was this review helpful? 1


ehanso01
Purser

4 out of 5
4 star
4 star
4 star
4 star
empty star

Great overall service, but don't get hungry late!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 14, 2015

Our stateroom attendant (Ernesto) was the best we've ever had.  Good variety of music. Team at Schooner Bar was excellent.  A nice, moderate-sized ship. Great ports of call.  Don't miss swimming with the dolphins at Chankanaab Marine Park in Cozumel.  Excellent dinners in Reflections Dining Room, but waited 10 - 40 minutes to get seated at appointed time.  Dinner buffet (Windjammer) stops too early (8:30 p.m.)  Although the small Park Cafe in Solarium serves until 2:00 a.m., its menu is limited.  Windjammer buffet offered vast selections, however they were the same items for breakfast, lunch, and dinner day after day.  Lousy elevators - slow every day, and five of us got stuck between floors for 15 minutes on day three.

Read Full Review

Was this review helpful?


5 out of 5
5 star
5 star
5 star
5 star
5 star

Fantastic First Cruising Experience!

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 14, 2015

Quite a great first cruise experience! The weather was fantastic, hardly a spitting of rain. We were amazed by the amount of detail and attention paid to keeping our state room clean and tidy, with the bed being made every time we came back to it. The bathroom and middle area were the same was as well. So great! The food! Our dining experience was amazing as well, with great quality food being cooked expertly. That experience was made all the better by our Head Server, Ivo Vas. He was very professional, and took his work very seriously. At the same time, he was so good humored and truly enjoys being around people. We looked forward to dining each night (and sometimes breakfast too!) because of Ivo. Truly remarkable experience! 

Read Full Review

Was this review helpful? 1


teachercreature
Second Mate

5 out of 5
5 star
5 star
5 star
5 star
5 star

Thank you CheapCruises.com -Our Experience was Wonderful

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 14, 2015

Being first time cruisers this was such a JOY to experience. 

We had one glitch: Our ship left Jamaica about an hour later than usual due to late passengers returning to ship. It happens and sometimes cannot be helped. We understand that. But...

Our time in Grand Caymen was cut short. We did not get to take the excursion we booked with Cheapcruises to the turtle refue and to the town of HELL. We were supposed to dock at 7 but it was l 9:30 and then lhad to be back by 3:15 to leave early to make Cozumel on schedule. Being that we had to take tender boats to shore we did not make our excursion. Yes, disappointed. I did buy trip insurance and hopefully will be able to get some type of refund for this excursion. 

Everything else from start to finish was perfect. The crew was so accomodating and friendly. Lots of smiles and laughs throughout the week. The sea cooperated with smoothe waters for the duration of the trip. Our room was wonderful. The balcony surely was a big plus and we enjoyed it day and night. The entertainment was good at night. There was so much to do we were busy all the time. Food was good both at the Windjammer buffet and the main diningroom. Our server, Jose, and his assistant were excellent. We met new people with whom we hope to be in touch through emails and txts. We enjoyed this trip so much we plan on another next year. 

Royal Caribbean will not sail from New Orleans in 2016. Perhaps the approx. 8 hours it takes from port out away from the Mississippi River is one reason. Our next cruise will be booked out of Galveston. Looking forward to the Liberty of the Seas in 2016.  

A big thank you to Jackie Greenwood who answered my silly questions, helped me register online, and gave us great tips to make our first cruise a memorable one. 

Cruise Photos

Final Sunset in the Caribbean.... Until next time! Cozumel

Read Full Review

Was this review helpful? 2


4 out of 5
4 star
4 star
4 star
4 star
empty star

good family cruise for spring break

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 14, 2015

All in all, this was a very enjoyable cruise. lots to do onboard and the staff was very friendly. The one complaint We had was that we prepaid our gratuities so we could enjoy the my-time dining, which allows you to eat whenever you want. But when got our seapass, it was written on it with a 8:00pm assigned dinner time. When we talked to the customer service on the ship they informed us that they had overbooked the my time dining and we would have to come at the time that was on our seapass, which was the 8:00 time. We were not happy. Every night we had to go over with the waiter why we didn't want the 8Pm time.  They really need to limit the amount of my time dining times to avoid this overbooking. Our cabin steward and staff were very nice and our twin 15 yr. olds loved the teen center. Entertainment was ok, would have loved to see more broadway type shows. Their cruiseline dancers and singers did ok, but the shows only lasted around 40 min.

Read Full Review

Was this review helpful?


lesaday
Purser

4 out of 5
4 star
4 star
4 star
4 star
empty star

Cruise experience

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 14, 2015

we had a good experience on our Royal Carribean Cruise to the Western Carribean. my only suggestion to the cruise line is: when you book passengers that are dog lovers ei (K9 college) out of respect to fellow passengers it is only fare to alert them before purchasing . Several people in our group have alligeries to dogs and pet dander, causing discomfort to their cruise. Just saying it would have been nice to lknow several pets were going on the cruise with us and in the dining room.

Read Full Review

Was this review helpful?


woolsha1
Purser

5 out of 5
5 star
5 star
5 star
5 star
5 star

First cruise experience

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 07, 2015

Was completely satisfied with my first cruise experience. It was fun and full of things to do!! Our statesroom attendant, Rio, was great and attentive. But it has to be our main dining room experience that set this cruise over the top. Our service was amazing and the food was unbelievable!!!!! Would for sure recommend this for any family!!!

Read Full Review

Was this review helpful? 1


2 out of 5
2 star
2 star
empty star
empty star
empty star

Not what we expected

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 07, 2015

Before we left, I printed directions from the Royal Caribbean web page. The directions put us on the wrong side of the parking area. We saw a traffic barricade that sent us to the correct spot. There was a problem with the parking lot capacity, so they sent us to another lot. They did provide a shuttle but all the waiting took about 2 hours to get parked and to the terminal. After entering the terminal, I asked about a wheelchair for my wife. The attendant told us to ask at another place. We went there, the attendant told us to ask at another place. We went there and the attendant told us we should have asked at the entrance. I told her we did and then she contacted someone and we got a wheel chair. We got to our room and it was hot, so I adjusted the thermostat down. Room didn't cool much, so I called to see if they could adjust it. 2 more calls finally got the temp down enough to  tolerate it (day 3) Had lunch at the main dining room. Food was not very good. A supervisor asked me if I didn't like the food. I said it wasn't very good and he walked away. Hallway by glass elevators on deck 10 smelled like sewer. Time at Key West was too short. Time at Nassau was not planned very well. Cococay was too crowded. The Windjammer had a few days with decent food. The cruise sailed from New Orleans, La, but most of the tv channels were in Spanish.

 

 

 

 

 

Read Full Review

Was this review helpful?


4 out of 5
4 star
4 star
4 star
4 star
empty star

Excellent overall

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 07, 2015

Excellent service from everyone and very nice boat. The first trumpet player in the orchestra was a little crazy with the high notes even when he struggled to hit them. The shows were good and the game shows were great.

Read Full Review

Was this review helpful? 1


pixiejan
Purser

4 out of 5
4 star
4 star
4 star
4 star
empty star

Staff excelled

small verified icon Verified Review | Ship: Serenade of the Seas | Sail Date: Mar 07, 2015

HappyBig SmileWe thoroughly enjoyed our cruise from start to finish.  We disembarked quite relaxed and content. 

The staff made it for us.  Our steward was amusing and on the ball and very attentive.  The critters he made were adorable.

The wait staff did a great job considering their immense undertaking of feeding so many people at one time. They were always pleasant and attentive.  Our head waiter remembered our names and likes after one meal.  That was most impressive.

The event and shopping staff far exceeded my expectations in their implementation of their jobs.  They went over and above.  Craig, the shopping guide took a personal interest in my concerns and was extremely helpful with an in port purchase.

Carly B., the event planner, out did herself with her additions to each of the shows.  She was funny and enthusiastic and obviously loved what she did.  She was fabulous.

Though the food was somewhat disappointing, it was good.  The specialty restaurants were better. It didn't seem fair that we had to pay extra for a really good meal, but it was worth it. We were however, very disappointed that there was no food available for late night cravings like we had found on other ships.

Overall, the cruise was wonderfully relaxing and fun.  The entertainment was superior and the activities plentiful.  If one is bored on a Royal Caribbean cruise it is there own fault!  We look forward to cruising again.

 

Cruise Photos

Our favorite critter! Comfy king size bed.  Room has plenty of storage. The space capsule shower and teeny bathroom.

Read Full Review

Was this review helpful? 1



1 - 10 of 609 reviews

More about Serenade of the Seas


Cabins

Serenade of the Seas has 1070 cabins and 21 categories. Explore each cabin type and read cabin reviews from the community.

Explore Cabins


Deck Plans

Explore the 13 decks including cabins and venues for each deck.

Explore Deck Plans


Dining

Explore the 16 dining options including complimentary and up charge restaurants.

Explore Dining


Entertainment

Explore the 44 entertainment options on this ship.

Explore Entertainment

Popular tips for Serenade of the Seas.


get the Thermal Suite package on the first day! it averages out to about $14/day per person which is absolutely worth it. Also, we really enjoyed the Evening Stretch class provided in the gym which was free & as challenging or as relaxing as you choose to participate.

Remember it's YOUR vacation, just because the ship is at port doesn't me you HAVE TO get off the boat. Do what works for you, if your 'my time' dining doesn't work, then change it. If service is bad, SAY SOMETHING to a manager. And if someone is great, recognise them. :)

The Serenity area for adults only was beautiful and very relaxing!

Roll Calls


Serenade of the Seas

7 Night Bahamas (New Orleans Roundtrip)

Sail Date: Apr 04, 2015

Ship Name: Serenade of the Seas


37 Ship Mate app members

View Roll Call

Serenade of the Seas

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: Mar 28, 2015

Ship Name: Serenade of the Seas


31 Ship Mate app members

View Roll Call

Serenade of the Seas

14 Night Snowbird Migration (Quebec To Ft. Lauderdale)

Sail Date: Oct 19, 2015

Ship Name: Serenade of the Seas


25 Ship Mate app members

View Roll Call





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.