Things keep going wrong

Serenade of the Seas Cruise Review to Europe - Western Mediterranean

Herndoncruiser

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Vote: 1

Overall rating:

2 out of 5

8 Night Western Mediterranean (Rome To Barcelona)

Sail date: October 29, 2014

Ship: Serenade of the Seas

Cabin type: Oceanview

Traveled as: Family (young children)

Reviewed: 9 years ago

Review summary

Most problems we encountered were minor but they kept on coming. It was always a question of What was going to go wrong next. Here is a quick list of disappointments;

Rooms too small - the smallest room I've ever seen on a cruise.

6+ hours to add Alex to our reservation Bait and switch on Florence excursion. We chose this cruise base on certain excursions that we dropped for no apparent reason. No maps for Valencia drop off 4 blocks from town center for Valencia drop off 5 Euros cost for all bus shuttles (every other cruise the cruise line offered free shuttles.cruise line Crib too low Entire family suffered Sinus problems on board ship. Sinuses cleared as soon as we went ashore. Generally poor, redundant food in cafeteria. 1.5 year old Liam was not permitted to Halloween party - even with mother chaperone. Failure to properly process Amy's cabin pre-paid tips