781 Ruby Princess Tips

gkhchay

May 18, 2024

Don't go on Princess. Go for Royal Caribbean instead. Much better food & service. Also the ships are newer. a

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marialos

Apr 18, 2024

To get to the back dining room the Botticelli, go to deck 7 to the rear elevators/stairs and go down one level.

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MBPFL

Mar 24, 2024

DO NOT PRE-PAY/PRE-BOOK SPA APPOINTMENTS ONLINE & CHECK BILL BEFORE YOU LEAVE THE CRUISE! It has been three months since the trip, and I am still trying to get credit for spa treatments that were double charged. Based on previous cruise experiences and not getting spa appointments at the best times, I thought it might be wise to book and pre-pay them online in advance for this cruise. I was so wrong! First off, the spa did not know about all of our prepaid treatments and when they were scheduled. Luckily, I brought the receipt of my online booking and payment. After our treatments, we found it extremely odd that the therapists kept asking how much was the price of our treatments. I kept telling them that it should not matter since it was already paid and that I should only be charged for gratuity. I noticed that during the cruise, the spa started discounting treatments to get more people into the facility. I realized by paying online in advance for the appointments, I was paying more than if we waited until we got on the cruise. I didn't think we could do anything about it until the last day of the cruise when we heard from other passengers that they cancelled their pre-paid massages appointments and re-booked them in the spa to take advantage of the lower price. How frustrating that we did not think of doing this and complaining about being overcharged! I was on the cruise for much needed relaxation. I was not there to use my precious time to figure out how not to be swindled and taken advantage of. Unlike previous cruises I have been on, we were told that our final bill would be emailed to us, and we did not have to review the final bill before we left the ship. I should have reviewed all the charges incurred while on ship because I would have clearly caught being double charge for two spa treatments that cost me over $800. Instead, I trusted Princess to charge me correctly and now I have been working OVER THREE MONTHS now to get a refund on my credit card. You don't want to be in a situation to have to contact Princess Customer Service. They are very slow. Please check your bill before you get off the boat. I finally got a response last week from Princess Customer Service and I was told that One World Spa needs to review my issues and Princess can't (I say WON'T) do anything about this egregious mistake. I hope it won't take another three months to hear from One World Spa. This issue has left me with such frustration and has taken up so much time, that I don't want anyone else to experience this.

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yankez98

Mar 02, 2024

If your doping the Panama Canal be prepared to be up with your coffee on desck by 6AM for a seat in the front of the ship.

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HappyTwosome

Feb 01, 2024

Be prepared for very casual attire. On formal nights most men wore sport shirts. No ties. The few who dressed up did so mostly to look nice for the professional photography service. Anything goes in the dining rooms, including shorts and tee shirts.

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daxlopez

Jan 06, 2024

Beware of obstructed view cabins, Princess shares the view on a few sites, look up the view before boarding.

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valerievollmer

Jan 04, 2024

Bring extra long charging cables if you like your phone near your bed. If you need a magnifying mirror, be sure to pack your own.

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priyajsjs6

Jan 03, 2024

Princess needs to give more information as to which pier Ruby Princess would be on that particular sailing date. They could have easily informed passengers by text as we were dropped off at terminal 2 & we had to get a taxi to get to pier 21. This cost us extra taxi fare, unnecessary runaround to get to the ship

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CruiseWithB

Dec 19, 2023

Do consider the drink package options if you have more than 5-6 drinks a day as most will run you $10-$18 a time.. also utilise the pre boarding set up via the Princess App as it will save you time and make embarkation easier.

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