Pride of America Cruise Reviews - Reviews

Ports of call where great. The ship is old and needs updating.

Overall, I was disappointed with this cruise. I felt like I was on the Staten Island Ferry - ok maybe the Circle Line. Kool-aid Cruise at Champagne Price. PROS: Departing and returning to Honolulu compared to other cruise lines that start and end in different locations. Visiting the several different islands, some with overnight stays. Lots of ports makes for an emptier ship so lots of room to spread out. Staff was friendly and professional* CONS: Not a good value. I have cruised on newer/larger NCL ships for less. Food was sub-par. Best meal was at East Meets West. The ship is dated, despite supposedly being recently refurbished. Balcony room was OK but bathroom very small with shower curtain - not ideal. Not much entertainment/activities while ship was sailing. Excursions were quite pricey. *Some staff were not placed in the proper roles. Felt like some crew was new and had little guidance or training. Some crew in customer service positions should probably be moved to background roles or definitely need to shadow more seasoned employees. While I am eager to return to Hawaii, it WILL NOT be with NCL unless they significantly upgrade the on-board experience.

Wonderful time. I was worried about the cost of the vacation not being worth it but this being my first experience with Hawaii, it surpassed the already high expectation because the beauty and activities on the islands was worth the expense.

We took this same cruise 12 years ago and the ease of getting a car rental at every island was fantastic. In addition, the ability to have the car in a secure parking lot near the ship was very good and efficient. 12 years later it is anything but that. The only port that was organized for your onboard customers was in Kauai where at least the car rental agencies had a shuttle like 12 years ago. In addition, we had the ability to leave the car overnight close by. The way you run this part of the trip now is not good & not set up for your customers on the ship. The trip & time on each island is short already. Why is is not managed like it was on my prior NCL cruise makes no sense. How management accepts going backwards for its customers on total time on the islands makes no sense to me.

My group all booked thru the same cruise.com travel agent. We informed him we were traveling 4 other family members. He booked us into side by side rooms which was fine but he failed elsewhere. On the second day of the cruise we realized the agent had us on different excursions. The point of our trip was to be with elderly family members, but the luau ended up costing double as cruise.com refused to refund our cancelation. I will never book through a third party and particularly not with cruise.com again, but I will always book directly with the cruise line. Cruise.com was just another hand out for additional expenses...just another middleman.

Old ship, poor Entertainement, for two days self-serve buffet, the remainder of the cruise crew served buffet, very poor service, not our first time on NCL, first time on Pride of America, not pleased at all. major overall difference between NCL Dawn and Pride of America Regards Oronzo and Lucia Panico

We enjoyed this cruise. A great way to see the islands.

Excitement way to see Hawaii! I work giggly suggest out

Not at all wheelchair friendly. Not enough area for smokers. This is the walmart of cruises. Not turn down service. Restaurants were closed. NCL circle the island/ airport drop off was a nightmare from beginning to end. I love my travel agent Kathy, but this trip missed the point. I will still always use her.

Excellent way to visit the Hawaiian Islands. Cruise is excellent and the excursions are very good.

It started off on a sour note because of having to pay an additional $600.00 to add our middle name to the reservation. I found out that it was unnecessary and I would like to get my money back.

Most of the ports you dock in the container shipping port, so what you see is not very picturesque. Excursions are expensive.

Overall, it was a wonderful cruise. We do feel that NCL's Pride of America was overpriced as compared to some of the other NCL cruises. This was our 4th cruise with NCL.

It was a great 4 island overview of the Hawaiian Islands. So much culture, flora and fauna, lifestyle, geography, and food to enjoy, learn and soak up. This was an excellent sampler! Would love to go back and spend more time.

Nice cruise in theory, islands are beautiful. Ship is no frills, employee morale and engagement low. Very short-staffed. Not many activities to enjoy. Very low budget effort. Possible need for leadership change or company investment.

I wish service and food would be better. The app works only as Wi-Fi and will not work with cellular. That was very frustrating. There was no reminders about Upcoming reservations (dinner, excursions, spa).

Mediocre cruise, yet a great way to explore island to island

A planned trip should not required 4 flights to get to Honolulu. That made the start of the trip very challenging and exhausting. No one from the travel agent nor Norwegian would do anything to rectify the flights other than continue tell us that it was in their rights to be able to schedule this way. Very disappointing. Will not cruise again.

I have no further comments. Cruise accomadations were good, clean, food excellent, bar service horrible.

Food was not good, very sad, You could not get waited on at bars, pool you had to go after your drinks no one ever came to take drink orders, just sad that i spent soooo much $$$