Not quite up to Norwegian expectations

Norwegian Getaway Cruise Review

Cruises: 2-3 cruises
Reviews: 5
Helpful Votes: 71

Overall rating:

2.8 out of 5
Verified Review
Norwegian Getaway

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: February 27, 2022

Ship: Norwegian Getaway

Cabin type: Suite

Cabin number: 10208

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Extremely disappointed with how this cruise, ship and Norwegian in general are. If this is an indication of how Norwegian is going, I'm not sure about future cruises with them

Embarkation

4 out of 5
Quick and easy, once the testing company got their act together.

Ship experiences

Food and Dining

2 out of 5
Food quality was well below what we've come to expect from Norwegian. Shanghai and Cagney's were the only two places with exceptional meals. The Buffet was horrendous. Food was cold, bland, dry, etc... I had fish curry and St Louis ribs, sausage gravy and more that were COLD. Burgers and meats bland. Chicken dishes dry as the Sahara desert! Main dining rooms were not much better. While they LOOKED good, they were not much better than what was on the buffet.

Syd Norman's Pour House

4 out of 5

Just another bar with the same offering.You would hope a location being billed as a British Themed Beer house would have some special or exclusive beer offerings!!NOPE! Just the same as any other bar on the ship. Without that, the decor alone is old and dated and not enough to make it worth spending time there. That is probably why they have karaoke there, to get people to come in.

O'Sheehan's Neighborhood Bar and Grille

3 out of 5

For the most part descent pub fare. Except for the one night they ran out of Swiss cheese and put American cheese on a Reuben. They didn't even tell the server so I could possibly make another option. The taste combination is NOT good.

The Tropicana Room (Main Dining Room)

3 out of 5

Blah... Same as Taste and Savor. Nice presentation, but lacking in quality

Sugarcane Mojito Bar

4 out of 5

Always good, complex drinks!!

Moderno Churrascaria

3 out of 5

Only 3 stars because Buffet is phenomenal!Meats were fatty and grisly. Most meats lacked flavor and seasoning

Garden Café

1 out of 5

ZERO stars!!!Avoid if possible, many other free options with less unsanitary environment. I saw so many health violations happen I stopped eating there.

Shanghai's Noodle Bar

5 out of 5

The needle in a haystack!!The best complimentary meal I've had this week!!This is a must try location!

Teppanyaki

3 out of 5

Blah... The same as Taste and Savor with the same issues, good presentation but lacking in quality.

Cagney's Steakhouse

5 out of 5

Delicious as usual... Remember to get the truffle fries!!!

Savor Restaurant

3 out of 5

Presentation was good, but food quality was not what I have come to expect from Norwegian.

Onboard Activities

3 out of 5
Pool is EXTREMELY small for the size of the ship.

Guest Services

1 out of 5

They are a joke. I was actually told "Before (pre covid), I would have been able to do something for you. But now, they won't let me"

Entertainment

5 out of 5
Both Million Dollar Quartet and Burning the floor were GREAT shows

Burn the Floor

4 out of 5

Excellent ball room style dance show with some Latin flare. I was liking it to a all dance version of West Side Story at first with the love interest between 2 of the cast.

Spice H2O

3 out of 5

Smoking area and movies under the stars... That ALL that was going on here all week

Dance Floor

1 out of 5

Not much happened at Spice H2O other than movies on the screen

Service and Staff

3 out of 5
Guest services was a joke. We had several issues during the cruise. We were actually told 'Before (before covid) we could have done something for you for your inconvenience, but now (present time) we can't do anything' Our room steward and servers were phenomenal

Ship Quality

2 out of 5
Truly miss having a middle elevator bank. For a ship as young as this one, and that was just renovated in 2019,it is beat up, banged up and broken already.

Cabin / Stateroom

4 out of 5
Our cabin steward Thoha was excellent

Ship tip

Try the different dining options

Ports of call

Great Stirrup Cay (Cruise Line Private Island), Bahamas

2 out of 5
Contrary to what is printed online and in your paperwork, there is NO transportation to the Cabanas, only the Villas. The Buffet was horrendous. Only good food we found was at the food truck by the cabanas. I can see wanting a cabana if the ship was at full capacity, but definitely not wort the price unless you want a place to nap in the afternoon.

Disembarkation

4 out of 5
Quick and easy... And unfortunately, for this trip, the most anticipated part of the cruise.

Traveler Photos

Bang Bang shrimp and Chicken... If it only was as good as it looked. Over cooked and dry!!! Glow party pool side And another broken window Balcony cabin 10208 Mahi Mahi sandwich from the food teuck A view from our cabana The beach at Blue Lagoon A baby barracuda swimming around
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