Worst cruise I've been on out of the 12

Item: Norwegian Getaway
Rating: 1
Author: daughertys2000

Norwegian Getaway Cruise Review to Caribbean

daughertys2000

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

1 out of 5

Verified Review

Miami, USA to Miami, USA

Sail date: December 18, 2016

Ship: Norwegian Getaway

Cabin type: Balcony

Cabin number: 9214

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

This ship needs to take a check on the staff attitude, the way they run their ship, the way they treat their passengers, how they run protocol for when issues happen, and I personally would not recommend this ship. I could have taken a petition around and had at least two hundred plus signatures of people who would not have went on this ship or will not go on a Norwegian Cruise Line again because of this Cruise. People were asking for deposits back for cruises that they booked for future dates.

Ship experiences

Food and Dining

1 out of 5

Had numerous meals that were undercooked and overcooked.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

They seemed very disgruntled, unhappy, unwilling to be helpful, rude, and put out that they had to be there. This was a Christmas Cruise and you would expect for a happier situation.

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Our room was not kept it, did not have turned down and had to ask for towels repeatedly