NCL Escape. Didn’t Meet Expectations

Norwegian Escape Cruise Review to Bermuda

kergan66

Contributor Level: Second Mate

Cruises: 7+ cruises

Review: 1

Helpful Votes: 25

Overall rating:

4.3 out of 5

7 Night Bermuda (New York Roundtrip)

Sail date: April 22, 2018

Ship: Norwegian Escape

Cabin type: Inside

Cabin number: 13437

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Sadly, I really can’t recommend this ship. It’s large, crowded, only has one pool, and our food in the main or free dining areas was pedestrian and unremarkable. The coffee, other than the restaurants which use LaVazza, and the cafe ( Starbucks ), was really bad. Undrinkable. Worst of any ship I have ever been on. Embarkation was a mess, but It really was several things coming together at one time. It left Florida late due to CG inspection. Tide issues prevented it from going under the Verrazano Bridge, and whatever else. However, NCL could have handled the situation better than telling people to go out and see NY for a couple of hours. This was the first embarkation that did not go smoothly for us. We will try and stick to the Gem. Oh, and now NCL did Away with chocolate on the pillows 😢 Overall rating is showing 4 stars, but it should be 3 - 3 1/2

Embarkation

3 out of 5

You’ll see a lot of 1 star reviews from passengers here. It was horrible, but really it was a bunch of things going wrong together. A perfect storm on day 1. Could have been handled better by NCL staff