Norwegian Escape

3.9 out of 5
Price: $ $ $ $     Size: XL    
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About Norwegian Escape

Norwegian Escape is an extra large ship, carrying 4200 passengers and crew, and sails from New York, New York and Miami, Florida.

Learn more about Norwegian Escape

Recent Review

Big ship Big problems

Ships are getting bigger and bigger and what I observed on this cruise is the number... Read more
Read 732 Norwegian Escape reviews


Contributor Level: Purser
1 out of 5

Nice ship but the WORST CUSTOMER SERVICE

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Sail Date: / Traveled As: Large Group

SadMost of the employees either don't care or were not trained in providing excellent customer service.  Some were even down right rude. The ship is beautiful. The service in every dining room was extremely slow.  I also found dirty underwear, socks, shirt and pants under my bed day two.. which must of been from a previous guest.  They smelled really bad so not sure how long they were under there.

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Contributor Level: Purser
5 out of 5

Our 4th Norwegian Cruise

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Sail Date: / Traveled As: Couple

We upgraded this time to a mini-suite and it was well worth it. Love the roomy bathrooms. The design of the ship was beautiful and easy to get around. Attention to detail was given as if you looked at the carpet in the hall on your way to your stateroom the fish design was swimming forward to let you know you were  going forward or aft!

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Contributor Level: Purser
5 out of 5

Nice time

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Sail Date: / Traveled As: Family (young children)

Always is relaxing and enjoyable time. Cruising is great for mom, since child care is provided for kids older than 3. This way mom gets to enjoy herself and have some quiet time. No cleaning, no cooking - can't think of a better way to vacation!

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Was this review helpful? 6
Contributor Level: Purser
2 out of 5

Big ship Big problems

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Sail Date: / Traveled As: Couple

Ships are getting bigger and bigger and what I observed on this cruise is the number of passengers have increased without a comparable increase in facilities.  No matter where you went, it was rare to find a seat.  The poolside is a joke, we had our chairs and towels stolen two days in a row.  I can not tell you how many times I was run over by children and adults walking through the café or elevators lobbies.

The food was so cold that we decided to try to eat only things that were supposed to be served cold.  The main dinning room where there was music, you could not hear the music over the noise.  The specialty restaurants were very good.

The other positive thing, the shows were great, but the rest of the entertainment was average at best.  We saw one group three times in one day and then over and over the rest of the cruise.

 

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Contributor Level: Third Mate
4 out of 5

Great cruise

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Sail Date: / Traveled As: Couple

This was my 8th cruise overall and 2nd with norwegian. The escape is a wonderful ship as you probably have read about. It is pretty much the same as the getaway just different restaurants. i recommend all of the complimentary restaurants as well as margaritaville and the brazillian steakhouse. both were very good! for cruisers who have ever wondered if cruiselines water down there alcohol well i know for sure that norwegian does as i was walking into a bar one night and saw the bartender poor water and tequila(mixed) back into a tequila bottle. i wasnt sure what to think about that so i never said anything. as far as the ports.. i think tortola is better then st. thomas because it is less populated and just as beautiful. all of the shows on the boat were very good. let me know if anyone has any questions. i will cruise with norwegian again

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Contributor Level: Purser
3 out of 5

somewhat happy

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Sail Date: / Traveled As: Family (young children)

I liked the layout of the ship.  easy to get around and find your way.  

lots to do and the ship was clean.

entertainment was good but not the best I have seen.

did not like that specialty coffee and bottled water was not included in the drink package.  

really liked the big movie screens on the ship and the super bowl party was fun.

first time on a cruise that we did not get lobster complimentary.  you had to pay extra.

the delay in getting food in the manhattan room was not good.  it took over 2 hours for our food and we left before dessert because it was taking too long.

my daughter had her hair done in the salon for her wedding at St. Thomas and the girl who did her hair was rude to her and seemed rushed so she could leave and do some site seeing.  my daughter's hair (up do) fell out before the reception and we had to go to the salon and get bobby pins to fix her hair.  She went to customer service and they did nothing for her.  

I might cruise again on your ship but it would have to be a super good price.

also we had asked to be on the same floor as the wedding couple.  that did not happen either.  

Dave and Sue Pasewald  

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Contributor Level: Purser
2 out of 5

too crowded, too big

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Sail Date: / Traveled As: Singles/Friends

the ship was too large with too many people. the mattress was terrible!!!!! woke up with a backache every morning. you couldn't get reservation for dinner unless you wanted to eat at bed time. Most of the crew were very sweet, especially our maid.

Coney. We had to wait forever to get an elevator

 And the rooms were entirely too small.

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Contributor Level: Purser
4 out of 5

Great Cruise.......................

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Sail Date: / Traveled As: Singles/Friends

This was our first timer cruising on one of the largest ships. It was just like brand new. I really don't know how they keep it so clean. The service in all of the restaurants was excellent. The whole process of getting on board and off went very seamlessly. I like the layout of the ship with the (2) elevator areas it was very easy to learn the ship in a matter of a few hours. I would highly recommend booking you room close to the elevator areas. Ours was a balcony a few cabins from the forward elevator.

Now for a few improvements or just things we saw different on this cruise. The last cruise we did was in 2015 and was the Western Caribbean on a smaller ship. Much to our surprise was a $13.50 gratuity charge per person per day for service people. That should be shared right up front. I thought that the cabin personal might be under staffed. Just seemed from past cruises we were taken care of better. Might again be size of ship. I have always taken care of these people when they do us a great job. 

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Contributor Level: Purser
5 out of 5

Perfect for family

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Sail Date: / Traveled As: Couple

Perfect for family that have kids top restaurant and bars kids club al for family.

if you want to party this is not the one for you thay have party but the people are old and they dont have disco.

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Contributor Level: Second Mate
5 out of 5

Being free

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Sail Date: / Traveled As: Singles/Friends

Love the Escape and its crew...I have sailed on Escape a few times now...

I can say I feel like part of the Norwegian Family!!!....I feel likes its going home to visit family rather than being a guest .

I find if you introduce yopurself to the crew  ,they remember you...Also THANK YOU goes a long way.....

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Cruises and Itineraries

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Explore Cabins

Norwegian Escape has 2174 cabins and 45 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Cost: $119 per night

Avg. Cost: $147 per night

Avg. Cost: $166 per night

Avg. Size: 936 sq. ft.
Avg. Cost: $190 per night

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Deck Plans

Explore the layout of all 16 decks on
Norwegian Escape.

Deck Eight

Deck Eight features staterooms in categories M6, MX, B2, B3, BX, and IF, as well as a variety of public areas, soon to be announced.

Explore Deck Eight

Deck Six

Deck Six features the lower level of the Escape Theater, and a variety of other public areas, soon to be announced.

Explore Deck Six

Deck Sixteen

Deck Sixteen features staterooms in categories H8, and H9, as well as public areas to be announced.

Explore Deck Sixteen

Deck Seventeen

Deck Seventeen features staterooms in categories H2, H3, H4, and H5, as well as public areas to be announced.

Explore Deck Seventeen
cfaithh
Contributor Level: Third Mate

Bring a lot of money if you plan on doing all the ship has to offer since a small portion is included in your fare.

cruisequeen6
Contributor Level: Third Mate

If you want a new large ship with upgraded everything then go!!! Dont let the amount of passengers scare you...... you really wont notice. Do drink package and check into specialty dining if you like to dress up and be treated as such. Otherwise you will have shorts and t shirts next to you:(

ekean61496
Contributor Level: Purser

The fish on the carpet swim toward the bow.

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