Norwegian Escape Cruise Review to Caribbean - Eastern

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
3

4 out of 5

GREAT FOOD

Sail Date: January 28, 2017

Reviewed: 3 months ago

Traveled As: Couple

Room Type: Suite

The food was great!  A big improvement would be to hire more help.  The workers worked their butts off and seemed overwhelmed.  There were to many people on the ship for the number of staff hired.  The bartenders did a great job but there was not enough of them behind the counter.  I would have given this review 5 stars had there been more help. The staff seemed to be working long hard days, understaffed.  The help in the restraunats and bars didn't seem happy, they looked worn out.

 

The entertainment by the pool could be better.  Not enough dance space and pool is to small for the number of people that your trying to cram in that space.  Very crowded pool and decks.

 

We were surprised to see how many kids were on the ship.  The reason the pool area is so small is because so much space was devoted to the kids water area, slides, golf course, etc.  I will make sure when taking another cruise to look for a ship that has more than 1 small pool and dance area.  

 

 

 

 

 

 

Happy

 

Cabin / Stateroom
Room service was ok. He was overworked! We had hair/lent and a straw in our drain out on the balcony. I took a picture but to tired to post it.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Plenty to do but pool area and layout decks were so crowded. There were not enough bartenders to keep up with the amount of people. They were overworked!!!!
Children's Programs No kids were on trip so I don't know.
Entertainment
The entertainment was ok. The Brat Pack, really! The dueling piano's and 70's, 80's on the ship were the best.
Service and Staff They need more help. They are working to many hours a day everyday! It would be hard to keep up with that many people. They didn't smile much and looked tired. I don't blame them! They did a good job for the demands that are put on them. They need rest and more help!!!!!
Food and Dining
Food is great!!!! Staff is overworked and understaffed.

Tip

Don't sail on this ship if you want more pool and laying out space. Be aware that there is not enough hired help The workers work very hard but you can tell that they are tired! The ship has so many restraunts that we couldn't eat at with a regular package.



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