my cruise experience; Disappointed!

Norwegian Epic Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 69

Overall rating:

3 out of 5
Verified Review
Norwegian Epic

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: November 26, 2016

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 8184 ?

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

I am handicapped and the bathtub was way too high for my damaged spine, I requested a handicap room when I placed the reservations.the metal strips at the doorways jarred my spine, not mentioning what it did to my undercarriage of my new expensive scooter. I could not go on any of the excursions, There were steps I couldn,'t take even the tours because of my scooter. On your Island I couldn"t go because of the tenure steps and not enough room for people that must be in the shade due to medications on the Island. Many older folk came right back and said I could never make it.

 The drink package was ridiculous.The fact that everyone in the room had to buy it for one person to have it. If I took a drink it would kill me. I have Cir, of the Liver, Diabetic and can not touch a drop of liquor,.Wasn:t fair to my daughter.

 The ones that made our cruise worth wild was Bradley our room attendant and the animals he made on our bed at night. He was kind enough to bring my scooter to me cause there was not room in our room for the scooter. Jr. Chapman head bartender in the adult section, Enjoyed the dueling Pianos. 

 It was too long a Cruise for me to just sit around. I will go back to the 5 day cruise.

 I was terribly upset at the parking fee that we were charged when I had my handicap placket my handicap license plate, my ramp for the scooter. When I called in I was told there would be no charge as long as I had the equipment to get my scooter out of the van. This is our 6 Cruise but I believe it could be the last for Norwegian.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Bradley was very kind and courteous at all times.

Ship tip

Not for handicap

Ports of call

Port Canaveral, Florida

1 out of 5
There was nothing really for a handicap person.

Tortola, British Virgin Islands

1 out of 5

Charlotte Amalie, St. Thomas

1 out of 5
could not even take a tour due to being in a scooter. Nothing for a handicap but spend money. That.s all there was to do, but shop.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5
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