Norwegian Epic is an extra large ship, carrying 4228 passengers and 1690 crew, and sails from Port Canaveral, Florida and Barcelona, Spain.

Price: $     Size: XL     Built: Jun 2010    

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What people said about this ship:

"He wanted to see the Blue Man show and I wanted to goto the Ice Bar and the Aqua Park." in 128 reviews.

"The food was ok, the entertainment in the dining room - we saw the same show - 3 times!!" in 60 reviews.

"The specialty restaurant s were fun and different and were just enough to..." in 22 reviews.


Where does Norwegian Epic sail to?


1172 reviews from our community



Second Mate
1 out of 5

Not the typical NCL cruise

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Ship: Norwegian Epic | Sail Date:

I have been on over 20 cruises with various lines including NCL.    The experience on the NCL Epic was unique and second-rate.    

The ship holds 4100 passengers.    One strategy to optimized space relates to the cabin layout.    When you open your cabin door you walk between the toilet and shower stall.    The toilet and shower both have sliding semi-translucent doors.   The arrangement is functional, but can be uncomfortable when answering the door or desiring privacy.  

 

The public spaces on the ship struggle to support the large passenger capacity.    The solution is a reservation system that can be accessed with the television in the cabin or at the box office location.     It important to make your reservations early in the week or risk missing a show.     Speaking of shows, Priscilla; Queen of the Desert, a story about two drag performers and a transgender woman traveling across the desert to perform their unique style of cabaret, was an unusual show for a family cruise.   To be fair the production quality was spectacular, but it was not kid friendly.  

 

The food service was just bad.     At closing time, I watched the main buffet staff literally pull food pans from passengers that waited in line and dump it in the trash.     The main dining room could not service my wife’s and child’s gluten free requirements.       The service staff was not aware of the ships wine purchase program.    The waiters were slow to clear the table of plates.   Water glasses were not serviced.     Securing a glass of ice tea was a challenge.     The quality of the food was hit and miss.     Too much focus has shifted to the buy up dining options in the cruise industry.

 

At the islands, waiting for a tender requires a good book and a comfortable chair.

    

When visiting the NCL private island, I recommend taking the last tender.    Grab a chair on the beach and monitor the line.

 

NCL is a good cruise line.    I traveled on the NCL Dawn this summer and would rebook tomorrow.      The Epic and staff just need to be scrapped.

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4 out of 5

Overall, awesome

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Ship: Norwegian Epic | Sail Date:

Pack your patience. NCL out of Port Canaveral is a little time consuming. Lots of waiting in lines. Lines for cabs and buses, transfers. Lines to get registered.

 

Boat is beautiful. Food overall is great. Not very many good options for diabetics needing sugar free options. Pack your own sugar free treats.

 

Tender boats to Jamaica weren't too bad, again, lots of waiting. Tender boats to Bahamas (NCL private island) bring LOTS of patience for this port. Tender boats took a solid hour minimum to get to shore. They didn't have enough beach chairs set out so many guests had to go find chairs up a hill behind a shed and haul them to where they wanted. Lots of angry guests.

 

Overall, food was great, treated well by staff, GREAT entertainment. Just lots of waiting on this trip.

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1 out of 5

Worst cruise EVER!!

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Ship: Norwegian Epic | Sail Date:

There were NO favorite parts of this cruise, it was awful from the get-go!!  We are Platinum cruisers on NCL and have even cruised on the Epic once before.  We were in line to board for nearly 2 hours without offer of water or seating. Our cabin was not ready when we boarded at 2 P.M.!; and when we entered the cabin there was a used washcloth and shower cap hanging in the shower and NO towels at all.  The entire cruise was very disorganized, the food mediocre, the staff not well trained.  I actually had a waiter in Cagney's who brought my steak back (I had stated it was quite over cooked) with a flashlight to try and convince me it was fine!!  If I itemized all the things that went very wrong I would be writing a book; suffice it to say "Save your money and go on a different cruise!!"

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Third Mate
2 out of 5

Disappointed

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Ship: Norwegian Epic | Sail Date:

Love NCL and their beverage package. This ship seemed to have lacked the usual level of excellence NCL provides. The staff were less informed and often gave conflicting information. The food in the no extra money restaurants was only good, not great. The tenders used on the stops was chaotic and unorganized, resulting in long waits on both shore and from the boat. 1 and 1/2 hour wait one time. Drink lines at times were rediculously long. Need more staff. 

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5 out of 5

Avoid this ship.

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Ship: Norwegian Epic | Sail Date:

27 one ever rated as poor. Feel ship was understaffed and this resulted  in general poor attituted by crew.  This review is  like the ship it will not accept the review unless it is at least 159 characters long.  Like many things on the ship no good idea why this is.

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4 out of 5

7 Night Caribbean Cruise Review

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Ship: Norwegian Epic | Sail Date:

Overall it was very good and just what I expected. More shows on the schedule would help a lot. The shows were all booked full by the second day. My steward was excellent and very attentive. After waiting to be seated in the Manhattan or Taste restaurants for 20-30 minutes, I could see that there were several open tables available as we walked to our table yet there were many others still waiting to be seated. Once in the dining room though, the service was excellent!

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Purser
1 out of 5

Carribean cruise on Norwegian Epic

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Ship: Norwegian Epic | Sail Date:

This is the 3rd cruise we have been on, and the worst cruise experience. We purchased this with the $1000 onboard credit, and free wifi. When we arrived we were told we did not get either. The staff was not helpful, just treated like they did not care. The stateroom was clean, the stateroom steward was OK. We ate at the Garden Cafe during the cruise, the food was not good, most was overcooked and dried out, condiments were out for several meals. Like the evening they served shrimp but had no shrimp sauce. The assistant maitre D were crabby to the wait staff. There were only 2 small pools for swimming, rest of the deck was taken up with waterslide, and 6 hot tubs. We would not recommend this cruise line, there are much better.

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Third Mate
2 out of 5

Norwegian Epic dissappoints in so many ways.

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Ship: Norwegian Epic | Sail Date:

1. Would not Recommend Norwegian Cruise Line to others.

2. Embarkation and Disembarkation at Port Canaveral took way to long and in both events there was virtually no communications from Norwegian or its crew.

3. Stateroom still needed cleaning after getting in at 2:30 PM, Embarkation process started at 10:30 AM.

4. Taste and Manhattan main dining rooms very inefficient service and in Manhattan Dining Room; Starter was wrong, Entre was incorrect, Cocktails wrong, dessert wrong and I did not appreciate arguing with waiter that all was incorrect as he stated it was what I ordered.

5. La Cuccina  service terrible.

6. Le Bistro service and food excellent.

7. Cagney's very good.

8, Bar and Lounge service wholly inadequate; often times took 15 minutes to place order and 15 minutes to receive order.

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2 out of 5

MEGA SHIP

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Ship: Norwegian Epic | Sail Date:

Overall crowds were staggering. We knew we were going on a LARGE ship

but crowds everywhere. We are very experienced cruisers, were on 3 other NCL ships.

Frowned upon having to pay for shows, and stand in line for tickets.

 

Perhaps meant for the young at heart.

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1 out of 5

Lacking A LOT

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Ship: Norwegian Epic | Sail Date:

Favorite part was the unlimited beverage package. Without it, we would have gone insane. We met some great bartenders who crafted some new delicious cocktails as well! Lets starts off, this was my first cruise in Port Canaveral and with my children. The Port was extremely unorganized and took over 2 hours to board, and almost 2 hours to disembark. The Epic only had 3 shows, 1 of which had to be paid for...no thanks. The childcare was only open for a couple hours at a time, kinda hard to get them in at exactly that time to maximize the time. Saunas and spa area all had to be paid for to use it. The wait times at the Manhattan and Taste were all around an hours to 2 before we got food, thank God for iPad's and kindles. The food was delicious though. Our room was tiny, the toilet door and shower door (both separate) were basically transparent. I would not go back on the Epic.

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More about Norwegian Epic


Features and Amenities

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Cabins

Norwegian Epic has 2114 cabins and 43 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

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Popular tips for Norwegian Epic.


the ship itinery was excellent . it would show who and what going on. my suggestion for first timers is to bring your luggage aboard with them so they can change and be comfortable and not wait till 6pm for the luggage to arrive by staff, theyre to many passenger to expect luggage to be in room.

We wish the ship would have allowed us to buy pictures at a later date online. They are very expensive and most of the time at the end of the ship you have spent all your money. We know we would have bought online at a later time if we had the opportunity to do so.

Get a room near the front, the forward elevator goes right into the buffet, and don't miss the free liquor tasting each night at 8, they give out increasingly better scotch in the liquor shop each night.

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