Norwegian Epic

3.4 out of 5
Price: $ $ $ $     Size: XL     Built: Jun 2010    
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About Norwegian Epic

Norwegian Epic is an extra large ship, carrying 4228 passengers and 1690 crew, and sails from Port Canaveral, Florida and Barcelona, Spain.

Learn more about Norwegian Epic

Recent Review

extremely disappointed

This cruise & ship were the most unorganized chaotic experience.  Very ill prepared;... Read more
Read 1249 Norwegian Epic reviews


Contributor Level: Purser
5 out of 5

best new year cerebration ever!

Verified Review
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Sail Date: / Traveled As: Singles/Friends

New year party was excellent with great music and free champagne,party hats and noise maker provided.

Best show ever!!!-Burn down the floor and Prescilla. I went to see twice.

The room with best quality bed, pillows and towel with curved tv.and cable.

My room keeper was excellent provided everythings I needed including sterile water for my cpap machine. Folded towels with different characters everyday.

Norwegian still #1 voted for best food.

 

 

 

 

==

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Contributor Level: Third Mate
4 out of 5

Our Epic New Years Eve Cruise

Verified Review
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Sail Date: / Traveled As: Family (older children)

Loved the ship (prefer large ships to small any day) once we got our bearings, Shakers was our favorite bar (wish there were outside options like on the Breakaway) and you must absolutely try the dining package, it was worth it but make sure you are hungry!  We did the waterslides and pool and were pleasantly surprised to find the water wasn't salt water.  Couldn't make show reservations, but got right in on standby without an issue and we were a group of 12.  No issues with any dining reservations or walking into the main dining room or O'Sheehan's (the wings are great) with our group size-although occasionally they would break us up.  Our Room steward (Gede) was amazing-introduced himself the first time we entered our room, and greeted us every enter and exit thereafter (I missed that on our prior sailing).  We had a forward balcony on 12, almost under the bridge, and the size of the balcony was 3x a normal balcony-you could change more than your mind out there-which again was great when we had 12 people marching through our rooms at times.  Still love the private island-however I was unable to tender off for almost 2 hours (tender K) this time, on my two prior stops I was one of the first tenders off each time, so this was a very hard wait...especially not knowing how long the wait would really be, and needing to be ready.  Loved having access to my onboard account in my cabin again (had it on my first Norwegian, not on my second).

 

In Between-we booked excursions with the ship this time-to use up some OBC-that was also a process of cattle herding.  We had to report to the theater, wait for our excursion to be called, queue through the ship and off, and then try to find the proper place to line up and go.  I have seen better signage in Mexico than I saw in St. Thomas and Tortola once exiting the ship and trying to find our meeting location.  The excursions themselves were good, but it reminded me why I like to book private excursions (less people, actually hear island history, more personal, more fun, have a perfect understanding of timeframes, someone to look out for us).

 

Negatives-Extra charges on drinks-I had the unlimited drink package-which covers drinks up to 15$ each.  When I booked, I was charged a tax and tip on the drink package.  Every time we ordered a drink, there was a tax and tip assessed to the drink again, and I have several charges to my on board account for drinks ranging from 58 cents to $9.84.  Mind you, I was aware of a few martini's that we ordered that cost 17.95 and on those we had to sign and authorize a 2.95 charge...though it was never 2.95 it was 3.48, and the one try of the top shelf scotch/whiskey.  But you can't tell me that the drinks really cost nearly 15$ each for a drink of the day which comes in a 12-16 oz cup and is advertised in the menu for under $10 or a vodka (1oz pour) and cranberry.  I just added the miscellaneous bar charges, and they total just over $90, of which we were expecting about $36 from the overpriced Martini's or the topshelf alcohol.  

 

Deck space is very limited and deck chairs-they boast only having about 2300 onboard and there are 4100 guests, which means there are too many without a chair, especially when you have 3 sea days.  People were on deck before 7am claiming chairs, and although staff tagged chairs to "remove" towels if a person was not there for an hour, they never returned to actually remove anything, and deck chairs never opened up until after 3pm. 

 

The rock wall was only open one of the at sea days, and there were specific clothing requirements that were not posted (at least anywhere that we saw), so the one time that the "adult" kids hit the line, they had to return for socks, and then they hit the line again and the girls were told that their athletic shorts were too short, and they needed longer shorts to participate...makes sense, would have been good to have "needs" posted, then they could have dressed appropriately once and been ready-they lost interest at this point and decided to try tomorrow, and since this was the only day it was open, tomorrow never came.

 

The elevators, especially forward elevators often seemed to "skip" floors magically (I suspect it was related to a haven guest boarding the elevator and having that magic card to ride without the hassle of stopping to board others, so at the high traffic hours when you needed to go many floors (5 or more) in shoes that were not made for climbing, or with all your luggage/bags to beach/if you were feeling the effects of a full day at the beach, and really needed that "floor taxi" it was never available. 

 

The main Dining rooms were only open for breakfast until 930, even on sea days.  We arrived at 945 one morning (New Years day-we thought we were early risers)and were shocked to learn that they were closed already.  Likewise the Sushi bar was only open for lunch from 12-130 daily.  Longer hours would just be slightly more accommodating on sea days when people may recover and sleep a few minutes later? 

 

There were 2 shows on the cruise, one a singing and dancing number and the other was a drag show.  While there were certainly funny parts of the drag show, it was nearly 2 hours long and very agenda driven (I am a very open minded person working in the social services field, but couldn't help but feel that I was being chastised and "taught a lesson" throughout the entire show).  Maybe it's a good show for some specific cruises (gay cruises-all the gay folks in the audience loved the show), but for a "general" cruise I think that the story line could be revamped a bit and be a little less agenda driven and more funny (my 2 cents, and that of the group who was with me, who ranged from 16-50). 

 

We did want to speak with a wedding coordinator onboard, and guest services was less than helpful and would not put us in touch with that department, referring us to the web page, despite my explaining that I had looked at the web and had some questions, that the web could not talk back and answer for me.  She was not willing/able to diverge from her script and allow me to speak with a live body, which we did share with the CruiseNext folks who were trying to rebook us-why would I rebook until someone could answer my questions!

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Contributor Level: Purser
1 out of 5

DO NOT CRUISE.

Verified Review
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Sail Date: / Traveled As: Couple

The worst vacation of our lifetime.  It started with the huge lack of information and ended with the rudest staff we have ever experienced.  A person/s was intentionally running into women with a dish tote.  My wife had bruises and we witnessed it happen to another woman as well.  The housekeeping staff was very uncooperative and did very poor work.  The food was for the most part, blah.  We will never cruise again.  There were a lot of people on board that said they had cruised before with other companies and this was by far their worst experience.Angry

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Was this review helpful? 4
Contributor Level: Third Mate
1 out of 5

Done with NCL

Verified Review
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Sail Date: / Traveled As: Family (older children)

The Epic was the newest ship we have been on & it was beautiful. 

 

The staff & food was the poorest. In talking with the other guests we pretty much all agree. Most of the food was cold. I actually had a waiter tell me if we would have mentioned it to him he would have flagged us in the computer that we like our food hot & that would help. Not impressed.

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Contributor Level: Purser
1 out of 5

wheelchairs stay away

Verified Review
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Sail Date: / Traveled As: Couple

This is the worst boat to go on if u are in a wheelchair. You will not be able to get off the boat but maybe once. The service is really bad I lost $140 and had to wait for 2 hours just for them to pick me up in wheelchair van at airport and the lady was very rude i will never go on this boat again. WHEELCHAIR STAY AWAY

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Contributor Level: Purser
2 out of 5

Epic

Verified Review
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Sail Date: / Traveled As: Family (older children)

A beutifull ship. Was to big for us as in too crowded . There was no room at the pools and they ran out of pool towels daily. There was a very loud vibration in our rooms air vent that took 3 days to get repaired so finally sleep.food in the specialty restraints was good.as was the buffet if you could find a place to sit after the lines. Entertainment was top notch. No more big ships for us

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Was this review helpful? 6
Contributor Level: Third Mate
1 out of 5

Worst Cruise Ever

Verified Review
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Sail Date: / Traveled As: Family (older children)

This was the worst cruise that I/we have been on. I have been on a lot of cruises, and not all of them have been great, but this was the worst!! The cabins are awful, the staff was beyond rude, the casino dealers were rude, the food was disgusting and the sea days activities (and pool music) were horrible!! My boys are 13 and 15 and were bored as well! If they hadn't made friends, I do not know what I would have done! I would not give this ship another try, even if I was given a free cruise! 

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Was this review helpful? 5
Contributor Level: Purser
3 out of 5

good time

Verified Review
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Sail Date: / Traveled As: Large Group

Over all had a good trip on the epic. The ship's layout wasn't ideal. Having dinner while the casino is up above made it loud and smoky. Taste restaurant had the worst service so after theee meals we switched to manhattan restaurant and the service was great. Don't eat at Shanghai restaurant  it was one of the worst Chinese restaurants I have ever eaten at. It was so bad we all didn't  eat our food and ended up at the buffet after. We had wished the boat had more stops only 3 stops in 7 day cruise is not enough. Most of the staff was friendly but many seemed not thrilled to be there. Maybe it was because of the holidays that they seemed not enthusiastic. 

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Was this review helpful? 5
Contributor Level: Second Mate
5 out of 5

Loved the Epic (except for the bathroom setup in the room)!

Verified Review
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Sail Date: / Traveled As: Family (older children)

We were a family celebrating a wedding we had four rooms all balconies!  The balconies were large, wished we had a chaise lounge instead of just chairs.  Plenty of storage in the room but the bathroom setup with the "curtain door" was a putoff......  We loved the Irish Pub, Howling at the Moon Dueling piano bar, and the Cavern which had the best bank Siglo.....wish they had been in a bigger room like Bliss at least one night so we didn't have to stand each time we wanted to see them......very small room for such a great venue. 

 

We had three "free" specialty dining nights and cannot speak enough about the food and service....Moderno-Texas D Brazil style dining, Cagney's Steakhouse, and Teppanyaki Japanese style cooking.....all so wonderful I can hardly tell you which one I'd pick......I guess Moderno for the fabulous salad bar! 

 

I read in cruise critic that people had to wait in lines for drinks at the bars ...  we were a full Holiday ship and if we did have to wait it was less than five minutes and not very often did we have to do that!!!!  The service throughout the ship was wonderful.  I loved the setup of the Casino and could easily get away from the smokers, I sure do wish they had to go outside to smoke though it kept me away from a lot of machines that I would of liked to play. 

 

The Garden Café.....the setup for breakfast was great.....the omelette stations were at least 12 of them and you did not have to wait in long lines like most ships!  The Taste dining room is where we ate our meals and I loved the anytime dining where if you were sitting having a good time and not quite ready to go you could just wait and when you were ready you just walked up to the hostess and were seating everytime immediately!!!!! 

 

We have been on 29 cruises and this was one of the best I have had and I've been on Celebrity, Holland America, Royal Caribbean, Princess, Costa, and Carnival.  We will definitely be traveling with NCL again!

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Contributor Level: Third Mate
3 out of 5

Epic Fail

Verified Review
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Sail Date: / Traveled As: Family (older children)

Dining staff was slow, rude and indifferent.  Worst food I have ever had on a cruise.  Plus it was cold EVERY meal.  Rooms we different with just a curtain between you and the shower and the toilet. Not much privacy.  Public bathrooms were terribly dirty and rarely had soap in them.  Charged for room service, plus many of the food items in the free dining room.  Menus seemed very similar each night. Not near as yummy as cruises usually are.  Couldn't use all our free dining options because the reservations were full by Tuesday.   Loved the free alcohol package, enjoyed the casino and had wonderful entertainment.  Have to say I won't go on the Epic again.

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Was this review helpful? 4

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Explore Cabins

Norwegian Epic has 2114 cabins and 43 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 125 sq. ft.
Avg. Cost: $122 per night

Avg. Size: 218 sq. ft.
Avg. Cost: $176 per night

Avg. Size: 360 sq. ft.
Avg. Cost: $213 per night

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ravenlady23
Contributor Level: Purser

the ship itinery was excellent . it would show who and what going on. my suggestion for first timers is to bring your luggage aboard with them so they can change and be comfortable and not wait till 6pm for the luggage to arrive by staff, theyre to many passenger to expect luggage to be in room.

LeonBrinson
Contributor Level: Purser

We wish the ship would have allowed us to buy pictures at a later date online. They are very expensive and most of the time at the end of the ship you have spent all your money. We know we would have bought online at a later time if we had the opportunity to do so.

tfeltman13
Contributor Level: Purser

Get a room near the front, the forward elevator goes right into the buffet, and don't miss the free liquor tasting each night at 8, they give out increasingly better scotch in the liquor shop each night.

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$

Price

XL

Size

Jun 2010

Built

4228

Total Passengers

2.50

Crew to Passenger Ratio

15

Number of Decks

2114

Total Cabins

43

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