Advice

Norwegian Epic

5 1
3.4
4 star
4 star
4 star
4 half star
empty star

Price: $     Size: XL     Built: Jun 2010    

Recent Review

More reviews
5 star
5 star
5 star
5 star
5 star

Great Vacation!!

ShirleyRobles reviewed 6 hours ago

What people said about this ship:

"Seeing Blue Man Group was great and The Second City improv comedy troupe was hilarious." in 124 reviews.

"Food in the main dining room s was not the least bit interesting and repetitive,..." in 51 reviews.

"We ate at as many of the specialty restaurants as we could and always had a great meal." in 16 reviews.




846 reviews from our community




5 star
5 star
5 star
5 star
5 star
5 out of 5

Great Vacation!!

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 16, 2015

I really like the cruise as a whole, however the staff seem tired and not too friendly with the guest.  The service was ok I'm sure it can be improve especially their attitude.  My luggage was broken by the crew that took the luggage from the port to the stateroom.  It was repaired  but when I disembark the luggage was broken again and this time both handles were broken.  Ill be emailing/calling the cruise line to see how can they help, it was a brand new luggage.  Other than that, I had the beverage package which was an excellent choice.  Food was great, the restaurant were awesome! I will cruise again soon!!

Read Full Review

Was this review helpful? 1


5 star
5 star
5 star
5 star
5 star
5 out of 5

wonderful vacation

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 10, 2015

It  was perfect as I planned, very organized the tours and the personal very kind,

the food and the show good too. the cabin clean and beautiful view from balcon.

the family and me enjoy a lot.

Read Full Review

Was this review helpful?


mkunecki
Purser
3 star
3 star
3 star
empty star
empty star
3 out of 5

Loved the ports, would not recommend the ship

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 10, 2015

We had an amazing time visiting all of the ports, which is exactly what we went on this cruise to do. However, I was extremely disappointed in the quality of the ship's amenities as well as the staff. In the total of the 7 days we were on the Epic, we did not experience one pleasant Norwegian staff member aside from our housekeeper. Bar, restaurant and towel staff where miserable and not very accommodating. Food was mediocre at best. Was also disappointed in that everything seemed like it cost extra. Many of the dining rooms, shows, and entertainment were an extra fee. Elevators might as well not have existed as it would take at least 10 minutes to get one; most of the time we walked the several flights of stairs to get where we were going. I'm glad we went on this cruise not for the ship, but to experience the cities we visited. Would definitely recommend a Mediterranean Cruise, but with a different cruise line!

Read Full Review

Was this review helpful? 1


3 star
3 star
3 star
empty star
empty star
3 out of 5

Plus's and minus's

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 10, 2015

Ship was in great shape as always, I've been on this ship 4 times. I was disappointed in the food quality compared to my other cruise ( I wrote it off to the Europian suppliers, it was not the making or presentation but the taste and quality of the food). Also the entertainment was changed from the Carribean, ( Fat Cats) was not blue or jazz, which we enjoy.

Read Full Review

Was this review helpful?


omiriam7
Purser
2 star
2 star
empty star
empty star
empty star
2 out of 5

poor services

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 10, 2015

poor customer support

cruise was not fun at all

not enough things to do 

poor quality of food

rooms were way too small for 2 people

evening entertainments were way too croaded

 

Read Full Review

Was this review helpful?


5 star
5 star
5 star
5 star
5 star
5 out of 5

Great

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 10, 2015

It was a good trip, the staff was very friendly and made it a fun trip and a relaxed trip.  There was one day that we had to stay in line for a couple of hours to get back to the boat.  But there was a good reason to it, there were high winds and the staff wanted to protect the passengers so they waited till it was better to get us on the boat.  After they started moving us in the lines when faster.

Read Full Review

Was this review helpful?


1 star
empty star
empty star
empty star
empty star
1 out of 5

worst of my cruise experience, not recommend to anybody. I'd give a zero star

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 10, 2015

Many cruises and 6th on Norwegian, this was the worst. Most of the crew was not trained well, so many incidents that make the vacation a disaster.  First, the two bags we had only one arrived. The other was returned by the cabin crew even though the name tags were spelled exactly the same. The bar tender didn't want to take a order for a beer because he was so busy, and the spa didn't give the service that was booked. At the garden cafe, the staff can't get an order of cappuccino correct. The highlight was that the Garden Cafe worker dumped a big bucked of coffee on the ground and splashed up all over me and my daughter. The customer service managers were not apologetic and not customer oriented at all. I will not recommend a cruise with Epic to anybody.

Read Full Review

Was this review helpful? 2


3 star
3 star
3 star
empty star
empty star
3 out of 5

Norwegian Epic cruise

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 10, 2015

My wife and I along with 2 friends recently completed a 7 day cruise on NCL that took us from Barcelona, Spain to Italy (Naples, Rome, and Livorno) and France (Cannes and Palma.)  We arranged our own excursions in each port and highly recommend reading a book  written by Rick Steves for these ports of call.  The tour guides were excellent!  The Amalfi coast and Rome are indescribable!  The Norwegian Epic is a great ship and there is a lot to do to keep you entertained.  The fitness center is top notch!   We were surprised at the additional costs incurred on our trip.  There is a 10% VAT + 18% gratuity applied to every purchase.  There is also a $12.95/person/day charge that covers the tips for the cleaning services. Eating at the better restaurants on the boat were additional $$$.

Read Full Review

Was this review helpful? 2


bieniekt
Purser
3 star
3 star
3 star
empty star
empty star
3 out of 5

Cruise May 2015

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 06, 2015

A quick review.  I give our cruise a 3.5 out 5.   The room was exactly what we expected but could have been about 2 feet wider. The bed was curved to save space I am 6 foot 4 inches tall and my feet hung over the edge of the bed.   The view from the balcony was awesome, but who can complain about the french Rivera.  But the room was always tidy and the staff were wonderful.  

The ports were mostly easy to navigate and whenever there needed shuttles to the city they were available.   However, most of the time these shuttles cost between 10-15 Euros and I feel should have been included in the cost of the cruise.   Citavetchia (Rome's port) was a massively horrible port (this is where we embarked on the boat) at the train station there was no signs to the shuttles.  We walked about 20 minutes to the port with our luggage.  We could see our ship but we could not for the life of us figure out how to get there.  Finally we found a free shuttle several blocks from the port terminal that took us to the ship.  Very confusing and a big pain. 

The on board entertainment was good, and I highly recommend the Circque Du Solei dinner show, it was the best on the ship.   If you like to gamble the cruise had a nice casino but like all casinos has a haze of cigarette smoke filling the air. 

Finally the food.   In comparison to other cruses I have taken the food was adequate and gets no more than a 2.5 out of 5 stars.  Cagnigy and Circque du Solei were great.   Moderno was terrible, the two included sit down restaurants "Taste and the Manhattan Room" had the exact same menus which was disappointing.  The buffet the Garden Cafe was nourishing but selection was okay but there was no wow factor.  Disney cruises blow them out of the water with their food.  Also they tried to push upgrades with the food.   I mean food was included but soda wasn't you needed to pay per cup or by a 7 dollar a day per person upgrade for soda, this felt completely out of place for a the cost of the cruise.   I understand alcohol but soda come on, and the booze was out of control expensive, you could easily spend $10.00/ drink.  

Overall I would sail with them again and use it to explore the wonderful destination but I think there could be some improvements to make the ship a little better of an experiences.    

  

Read Full Review

Was this review helpful? 1


3 star
3 star
3 star
empty star
empty star
3 out of 5

Spring in the Mediterranean

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: May 06, 2015

The reason we chose NCL was first for the ports of call and second for the timing of the cruise. May was a great time to go the weather was superb!

The ship itself was very nice, the bed was comfortable.

The ports of call were great. Enjoyed all of them. Unfortunately at the very last minute NCL informed us that the Palma times were shortened and changed. That would have been a nice port to spend a longer time in.

The staff was adequate for the most part. They did not go out of their way to be helpful. Our room steward was OK, cleaned very late at night. He did not attend to the balcony area at all or take away any dirty glasses or dishes.

The Burning up the Floor dancers were fantastic! They  were so good we went to watch a second time. The cruise ship should promote them more. We did the Legends, and the were OK but nothing fabulous. We had booked the Supreme dream but again were notified on ship that they had canceled that show and were booked into another show.

We have cruised on Holland America and Princess. The level of service was higher on both of those lines. 

 

 

Read Full Review

Was this review helpful?



1 - 10 of 846 reviews

More about Norwegian Epic


Features and Amenities

Explore 46 features and amenities on this ship.

Explore Features and Amenities


Cabins

Norwegian Epic has 2114 cabins and 38 categories. Explore each cabin type and read cabin reviews from the community.

Explore Cabins


Deck Plans

Explore the 19 decks including cabins and venues for each deck.

Explore Deck Plans

Popular tips for Norwegian Epic.


the ship itinery was excellent . it would show who and what going on. my suggestion for first timers is to bring your luggage aboard with them so they can change and be comfortable and not wait till 6pm for the luggage to arrive by staff, theyre to many passenger to expect luggage to be in room.

We wish the ship would have allowed us to buy pictures at a later date online. They are very expensive and most of the time at the end of the ship you have spent all your money. We know we would have bought online at a later time if we had the opportunity to do so.

Get a room near the front, the forward elevator goes right into the buffet, and don't miss the free liquor tasting each night at 8, they give out increasingly better scotch in the liquor shop each night.

Roll Calls


Norwegian Epic

10 Night Canary Islands & Morocco (Barcelona Roundtrip)

Sail Date: Mar 28, 2016

Ship Name: Norwegian Epic


19 Ship Mate app members

View Roll Call

Norwegian Epic

6 Night Iberian Peninsula Northbound (Barcelona To London)

Sail Date: Sep 20, 2015

Ship Name: Norwegian Epic


18 Ship Mate app members

View Roll Call

Norwegian Epic

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail Date: May 31, 2015

Ship Name: Norwegian Epic


15 Ship Mate app members

View Roll Call

Forum Posts


sunshine
sunshine
Deck Hand

1 Post

Norwegian Epic

Topic: Ships
Posted: 4 years ago





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.