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Norwegian Epic

5 1
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Price: $     Size: XL     Built: Jun 2010    

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What people said about this ship:

"entertainment featuring the blue man group, the impersonators etc, `` execllent '' of its i..." in 83 reviews.

"And the main dining rooms were awful!!" in 30 reviews.

"And all specialty restaurants have a charge." in 12 reviews.



484 reviews from our community


Cabin Type



Traveled As:
Couple

Room Type:
Balcony

Experience:
4-6 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Not as good as before

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Dec 07, 2014

Still like the free style cruises. The Epic was OK but the food standard went down, no more flowers in the dining room where it is now fine if not recommented to come and eat in shorts and flipflops. A big let down for the guests who still see like a little glamour. The tending in the Caymans was a mess due to heavy swells. All in all we will still sail on Norvegian but hope the company will not cut any more corners.

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ReginaSp
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

5 out of 5
5 star
5 star
5 star
5 star
5 star

Great Vacation!

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Dec 07, 2014

This was my first freestyle cruise and I loved being able to have dinner where and when I felt like it. I'm not into organized activities that much so it was very relaxing and unhurried. The service was great and everyone was helpful and friendly. Liked it so much that we put a deposit for a future trip.

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vwpalmer
Purser

Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
1 cruise (first)

4 out of 5
4 star
4 star
4 star
4 star
empty star

Mixed emotions

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Dec 07, 2014

Shortly before this cruise, warnings about bad food and crabby crew were posted on a cruise-related website.  I was apprehensive since I hadn't been on a cruise per se, before, just a passenger on a liner, as a child.

Here's my observations:

The staff was lovely. The service was impeccable. What wasn't impeccable were the other passengers. I saw more people dressed like bums and more vulgar and inappropriate tattoos (is there such a thing as an appropriate tattoo?) including some that were borderline pornographic and should not have been permitted to be displayed in decent company.

Outside of a weekend at the Ritz-Carlton, I've never been treated as well as the staff on the Epic. They were polite and cheerful at every turn, even when I observed them dealing with aggressive, drunken or simply obnoxious customers.

My only quibble about the ship itself is the relentless noise.  Not one of the entertainers understood volume control, all were far too loud for whatever space they were in.  Also, what Norwegian calls a "library" is laughable.  I've more books in one bedroom in my house than they had.  I did not see any magazines, newspapers or a digest of the day's news posted anywhere either.

My Studio was very clean and the steward was fantastic. I never had anything approaching a bad meal and most of the meals were excellent and some approached fantastic. The only failure in the food service was the dismal coffee, which was bad everywhere but the Atrium Cafe and the Studio Lounge. And since I have been on the paleo diet and only cheated a little on this trip, I'll say I was very impressed with the protein.

The smoothness of getting herds of people on and off the ship was remarkable, even in Grand Cayman where choppy seas delayed the tenders - I still made it to my appointed excursion with 5 minutes to spare.

If the other passengers approached the couth, politeness and personal standards of the staff, I'd gladly go on another cruise - but the behaviour of many passengers on and off the ship makes me reluctant to say that I would take another cruise.

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jalee4
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
1 cruise (first)

5 out of 5
5 star
5 star
5 star
5 star
5 star

Fun relaxing and guaranteed to have a great time.

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Dec 07, 2014

Ship crew and staff we very friendly and accommodating. Ship came to port and left dock on schedule. We had some problems tendering in Grand Cayman due to conditions, but the crew was professional and had safety as their number one concern.  Food was fantastic. I would highly recommend the dining package to take advantage of the great restaurants onboard. The ship had plenty of entertainment to keep us busy throughout the week.  Staterooms were always kept clean and turned down.  Overall had a very pleasant trip.

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Traveled As:
Couple

Room Type:
Suite

Experience:
4-6 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Treated well but prefer smaller ship

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Nov 30, 2014

There are many amenities on the Epic and we enjoyed the cruise. However, I would not recommend the mini suites. The only thing separating the room from the the bathroom is a curtain that you can pull across the width of the room. That was awkward. On the plus side, ALL the cruise personnel were very friendly and helpful. There was a great variety and number of eating venues. Food quality was very good to excellent.

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Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
7+ cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Worth the Trip

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Nov 30, 2014

I enjoyed the trip the only two draw backs would be that bathroom setup and that having multiple small pools instead of a couple huge ones kept the deck area from becoming the main entertainment place on the ship. 

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Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Our 1st experience on Norwegian and on a mega ship

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Nov 30, 2014

The ship was lovely.  However for us it was way too big..too much walking for older folks our mistake. It took a while for us and our cabin steward to connect.  We were not told that we had to turn the dial outside our door to get our cabin cleaned. 

There has to be a better way to keep ice in our cabin than the tiny ice bucket .Since we paid over $100  for a bottle to use in our room.

We liked the interactive tv service for information and to make reservations.  But the selection of shows for viewing was sorely lacking.

The 2 hour delay in getting off at Cozumel was kinda hard on my husband who

is unable to stand for a long period of time.

The boarding and debarkation for so many passengers was handled very well

though.

The food and selection was wonderful.  We really loved the free style method.

 

This was our first experience on Norwegian.  All over.  It was a very nice cruise and  we would highly recommend them.

 

 

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Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Not Our Best Cruise!

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Nov 30, 2014

Overall a good cruise but certainly not our best! The cabin and the food were excellent but the entertainment left a lot to be desired. On all our other cruises which were on smaller ships(2000-2500 passengers) we had a different show every night in the theatre. This cruise only had 2 shows in the theatre which alternated on different evenings and the shows were not all that great. On three occasions I tried to book the 'Cirque' dinner/show but the only seats available were the more expensive ones. There were 2 sets of elevators towards the ends of the ship but no center elevators to directly access the shops and various ship's services so there was a lot of walking. At busy times we spent a lot of time waiting for elevators. Norwegian advertises 'Freestyle" but there was nothing 'free style' about it. We had to make advance reservations for all shows and it was strongly recommended that we if we wanted a particular 'free' restaurant other than the buffet, that we make reservations. The men's washrooms left a lot to be desired. There always seems to be 'puddles' under the urinals. I complained directly to the ship about this.

We got a good price on the cruise and we certainly got our money's worth but this ship is one I will not be travelling on again.

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blodg1
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

NCL is Great, but this ship is not...

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Nov 30, 2014

First off, we love NCL and think the staff is the best.  And we appreciate all the cruises we get to go on, so this review highlights only the nits....there wasn't anything of a great magnitude that is negative...it just doesn't fit our style as much as other ships/cruise itineraries.  That said, the entertainment is lacking:  Blue Man Group performed the same skit as the last time we were on this ship 2 years ago.  Legends was a disappointment w/acts from Jimmy Buffet, Adele & Aretha Franklin.  Howl at the Moon is great, but was only available 1 night during hours that we are awake.  2nd City is so hit or miss, we just never go.  We didn't like the blues band, and the last time we were on this ship, the blues band was really good,but played the same set every night.  So, bottom line, is that we were lacking for some good entertainment at night.  We hate the room layout, but the size of the shower in the balcony rooms is nice.  We prefer the buffet, and it was pretty good, but I hate that the cruise ships are now serving Tilapia which is just cheap garbage.  The pool layout is bad, and when they have pool 'events' they're held all the way at one end of the pool and face away from the pool....very poor planning when they designed this ship.  Do not, under any circumstances, order the fish & chips in the Irish bar (or any NCL ship for that matter)...our last 2 cruises I ordered it and it is just awful (tons of bread, soggy and very little fish).  NCL mgmt needs to sample that b/c it used to be really good.  NCL is usually really good at arranging their times in port (not like Carnival which is the worst I've ever seen), but we were scheduled to debark in Cozumel @ 1000!?  The pier was empty when we arrived....we should have been there by 8.  To make matters worse, there was some sort of snafu at the dock, and we didn't get off the ship until 1100, and it was major mooo time b/c the entire ship was in line by that time waiting to get off the ship.  In closing, we'd still do it again at the price we paid, but there's better NCL ships & itineraries to pick from if the price is right. 

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nikkikee
Purser

Traveled As:
Family w/older children

Room Type:
Inside

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Epic should change freestyle to restricted style

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Nov 23, 2014

if no reservation in advance prior to boarding , no dining at main dinning room and no seat for shows , limited shows as well , Lobster at Le Bistro costs $10 more on top of the supplement charge $20 while dining room happens to serve Lobster on the same night for no extra cost . Bad Experience , I will avoid NCL for my future cruise , Epic is bigger ship but I have better experience on smaller ship . This is my 7th cruise .

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1 - 10 of 484 reviews

More about Norwegian Epic


Cabins

Norwegian Epic has 2114 cabins and 38 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 19 decks including cabins and venues for each deck.

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Dining

Explore the 21 dining options including complimentary and up charge restaurants.

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Entertainment

Explore the 38 entertainment options on this ship.

Explore Entertainment

Popular tips for Norwegian Epic.


We wish the ship would have allowed us to buy pictures at a later date online. They are very expensive and most of the time at the end of the ship you have spent all your money. We know we would have bought online at a later time if we had the opportunity to do so.

Get a room near the front, the forward elevator goes right into the buffet, and don't miss the free liquor tasting each night at 8, they give out increasingly better scotch in the liquor shop each night.

the ship itinery was excellent . it would show who and what going on. my suggestion for first timers is to bring your luggage aboard with them so they can change and be comfortable and not wait till 6pm for the luggage to arrive by staff, theyre to many passenger to expect luggage to be in room.

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