Overall the cruise was okay, but not spectacular. Food offerings in main dining rooms was mediocre and lacked variety. We will note, however, that the service was great and for the most part the wait staff was congenial and attentive. Our experience with Sasha, manager in the Manhattan Dining Room, was especially accommodating.
With the exception of the piano bar and Poalo, the guitarist, the entertainment was extremely disappointing. It lacked variety and was often distasteful and offensive. Wise up Norwegian. Think about more family oriented fare.
Thanks to our very competent and friendly cabin steward our room was always clean, suitable for sleeping and showering. The cabin was adequate but not a place to spend much time. That is understandable, but we would have preferred more areas on board for quite time and simply enjoying the ocean views.
For those relying on wifi, forget it! Ours was included as a "feebie" and was never fully functional. Had we paid for this service, we would have demanded a refund. If one has other choices, don't go for the wifi.
We shared our cruise with a very large contingent of passengers from a large cosmetics company (about 3000 of the 4100 guest capacity on board were members of this group). We believe this contributed to extreme overcrowding at the buffet dining and we often found ourselves being trapped in large groups of these passengers self-involved in their own pursuits and allowing little common courtesy to other guests.
We would probably not sail on a ship of this size in the future.
Our adult sons had been to Europe recently and insisted this was the time to go while we were still physically able to enjoy all of the sites and sights. The itinerary looked appealing ( and it was FANTASTIC!) and they had never cruised. We have cruised a few times on Norwegian and remembered our first Free Style cruise and loved it. Disappointments - 1. Room - we had a balcony and layout is "nested" with next room so there is a wider and narrower portion and we always felt congested. Loved the balcony and storage/hated the toilet and shower right inside the door. Sons had inside room across hall. It was ok but they mentioned when they knocked on the door that someone had reversed our "peephole" so it was a telescope into the room. 2. Bar- had all inclusive package but it wasn't applicable in The Bistro and Garden Café. Paid for 4 drinks and tips - $54 excessive "extra" that wasn't necessary - way under our 15 "drink" per day limit (includes pop-virgin cocktails). Bar staff was terrible on every deck. Maybe it was their awareness that the tip was prepaid, but hard to find service and long waits, understaffed. 3. With the exception of Priscillia Queen of the Desert rest of entertainment was blah. Bravo to the specialty restaurants (great service and delicious food), large supply of deck chairs, variety at Garden Buffet, fluid embarking and disembarking. Best way to see a large part of Europe in a week. Loved every port and even reasonable ship tours at Cannes (to Monaco) and Marseille/Avignon. Will most likely do it again in coming years.
The cruise itinerary was wonderful. The boarding and disembarkarion processes were easy and hassle free. The staff could have been friendly and the service in dining room and restaurants could have been more speedy. The cruise did not have many options for activities or entertainment.
Beautiful ship, friendly service, great food and drinks, and our room was quiet and comfortable. Excursions were fantastic! The Entire trip was smooth and very enjoyable. Definitely will choose Norwegian again over all!
Very nice cruise aboard the Epic. Ship is in good shape and presents very clean and well kept. Meals both in the Buffet, general dining areas and in particular the Specialty dining were very good. Excellent choices for menu and well presented. We enjoyed the shore excursions and utilized one in every port. This is our second cruise aboard a Norwegian ship and will do so again.
We had a fabulous time on this cruise! Each port was perfectly planned and we loved the complimentary dining options. The service was perfect-especially keeping tables cleaned promptly. We really like the "free style" way of cruising.
We just returned from a fabulous week on Epic! The staff were all amazing and deserve praise. Our spa mini suite was just as expected, and the bathroom set-up not really a problem. The food overall was good, especially in the specialty restaurants. There are many options for entertainment so you will not be bored! Burn the Floor and Cirque were our favorites - Priscilla was not for our taste. The weather was absolutely perfect which made every port so enjoyable. The itinerary is tiring but oh so very worth it! Please don't hesitate to book this ship! I miss it already
Being the first time cruiser I was totally amazed! Everything was 100 percent above and beyond what I expected. The stores on the ship had lots of excellent deals but very crowded when trying to look at things need to be organized a little better.
Norwegian compares well to other cruise companies. The Norwegian Epic is well appointed and had a functioning help desk while the itinerary and excursions were most interesting. We were particularly impressed by the food and restaurant dining, the latter consistently gourmet style.
the ship itinery was excellent . it would show who and what going on.
my suggestion for first timers is to bring your luggage aboard with them so they can change and be comfortable and not wait till 6pm for the luggage to arrive by staff, theyre to many passenger to expect luggage to be in room.
We wish the ship would have allowed us to buy pictures at a later date online. They are very expensive and most of the time at the end of the ship you have spent all your money. We know we would have bought online at a later time if we had the opportunity to do so.
Get a room near the front, the forward elevator goes right into the buffet, and don't miss the free liquor tasting each night at 8, they give out increasingly better scotch in the liquor shop each night.
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