Norwegian Dawn Disgraceful!

Item: Norwegian Dawn
Rating: 1.9
Author: Dtame

Norwegian Dawn Cruise Review to Other (Asia/Africa/Middle East)

Dtame

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

1.9 out of 5

12 Night Africa: South Africa & Madagascar (Port Louis To Cape Town)

Sail date: January 20, 2024

Ship: Norwegian Dawn

Cabin type: Balcony

Cabin number: 9096

Traveled as: Couple

Reviewed: 3 months ago

Review summary

Will never use NCL or sister brands Regent and Oceania

Embarkation

1 out of 5

Over 3 hours in 30C+ with no explanation or any facilities.

Ship experiences

Food and Dining

1 out of 5

Buffet, poor quality ingredients served mostly lukewarm. Main dining rooms little daily change again food served lukewarm and more canteen quality than restaurant. Cagneys the only speciality restaurants worth paying for.

Aqua Main Dining Room

1 out of 5

Haphazard service, lukewarm food of poor quality.

Los Lobos

1 out of 5

Overcooked meats and cold side dishes.

Gatsby's Champagne Bar

4 out of 5

Great bartenders, good service but no quality mixers, gun only.

Cagney's Steakhouse

3 out of 5

Worth paying for

Onboard Activities

2 out of 5

Pools well kept not enough sunbeds and passengers allowed to reserve them all day.

Entertainment

3 out of 5

Ships entertainers good guests less so

Children's Programs

Did not travel with children

Service and Staff

2 out of 5

Guest Services and management/Officers poor. Bartenders, waiters and stewards good

Ship Quality

3 out of 5

This is an old ship and badly needs a refit or replacement.

Cabin / Stateroom

1 out of 5

Cabin seemed small. Reported a rattle/scratching noise to Guest Services - ignored, no action

Ship tip

Choose another cruise line. Norwegian are cutting costs, ports without facilities, poor quality food and entertainment. One port we docked in a coal port, Richard's BY

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