This was our first cruise on Norwegian Cruise Lines and the most enjoyable of the seven cruises we have taken. The Freestyle Dining allowed us to spend each day as we wished without being on a schedule. We had the Unlimited Beverage Package which allowed us simply relax and let our cares slip away. We also enjoyed that there were only a few announcements and all information could be found on the daily activities bulletin and on TV. The food and entertainment was outstanding. We enjoyed meeting and interacting with members of the staff. My only negative comment would be that some of the bartenders, especially at Topsiders, did not acknowledge guests waiting for service and were impatient in their interactions with them.
Good cruise overall for the money. Well organized. Good food. On time. Good shore excursions. I understand this cruise was the first time to Guatemala which I would not recommend. The beach excursion there was an unattractive muddy beach with poor service and an old cracked pool. The only complaint I have about the cruise is that there is only one pool (there is a kiddy pool complete with dinosaurs and slides) however at the adult pool the reggae band blast the same songs over and over and the volume is soooo loud you cannot have a conversation and your ears are left ringing.
Decent cruise, ten days at sea prior to drydocking. Six ports. Ship clean but ready for a sprucing up. Dined in MDR as well as five nights at Bistro and Cagneys. Food, ok for convention food, gets old quick. Crew mostly friendly, cabin steward outstanding. Very snippy future cruise representative, she gave a confusing speech about future bookings, and when visited in her office was rude and condescending. She would drive business away, NCL needs to have better marketing representatives.
Physically this is a nice ship...mid size, nice floor plan, etc. However it is very dated and showing its' age. The good news is that on May 19, 2016 immediately after our cruise was over it went into dry dock for a multi-million dollar makeover. I'm sure when it resumes cruising that the décor, furnishings, floors and cabins will have a much improved feeling.
To be honest, I was very skeptical about this cruise having been a faithful Royal Caribbean cruiser, but what a pleasant surprise! The ocean view cabin was great and very well designed for comfort and plenty of storage room for clothes & stuff, and the bathroom was so very well designed and laid out. There is not enough space here to go into the culinary experience, in one word "fantastic". I enjoyed the "Freestyle" dining arrangement. The entertainment (shows) were some of the best I've ever seen on a cruise. There was always some activity going on that was of interest during the day, and plenty of music and dancing at night. A great cruise. I am sure the ship will be even better after the dry docking and I look forward to going on it another time.
the itinerary was the best. Ship does not take an interest in handicapped people. Long lines with no places to sit. Balcony was disgusting with a floor that got on your feet and some kind of goop that had melted it. Could not sit on the balcony- People next to us smoked. We did complain several times.
Most all the crew and entertainment folks were outstanding.
Had to use ship Dr. that will NEVER happen again except for a extreme emergency.
Food and service were great. Couldn`t believe they now charge for lobster and prime rib!!
Loved the ship...would love to sail again after it has finished at dry dock and completed renovations. Im not a fan of the real big ships, too many people and it seems to be a battle over lounge chairs. The Dawn as well as the Jewel class ships seem to be in that perfect mid range. Musical performers were very talented and wonderful people. As always the hardest part is leaving the ship on the final day...I'll miss the people i've met and ill miss the dawn. But there's always another cruise
This was the first cruise we have taken on Norwegian. We have been cruising for 25 years on various cruise line and thought we would try Norwegian. This ship was in horrible condition in bad need of repairs that were visible to all passengers, The pool was never clean and the water was cloudy. We disembarked from New Orleans and the water looked like the Mississippi River, just filthy.
The food was horrible in the dinning rooms. The quality of the steaks tasted wild and was not eatable. The lobster was grilled too long and it stuck to the shell and could hardly be pulled out of the shell. The waiters and the staff in all the dining rooms did not make you feel special, and were difficult to get their attention when we needed something. We did pay extra to eat in the French Restaurant and the food was good. Based on that fact it was obvious that Norwegian was just trying to push people into buying the dining package..
The buffet actually had better food and a better menu. What a waste to take the time to have a nice sit down dinner.
The casual dress (anything goes) for dinner was disappointing. Norwegian definitely set a tone for low class cruising.
I doubt that we will ever cruise with Norwegian again. Even though we understand that the "Dawn" is now being refurbished it should have been taken out of service long before our cruise. The carpets were filthy, and obviously very old.
The caribbean is a favorite cruise for us and we have been there over a dozen times. The Dawn and the Norwegian cruise employees were the worse experience we have had in 25 years of cruising.
My sister and I booked a discounted NCL cruise out of NOLA to Mexico, Belize and Honduras for 7 days on the Dawn. It was an excellent value for the price paid. The food was excellent and the service of the staff was excellent. However the room and ship appeared a bit shabby. We were told that the ship was going into drydock within the month for renovations that were needed. The shops on the ship were grossly overpriced and some of the personnel in them seemed like carnival hawkers, far different than the staff who were worth every penny of the predetermined service fee.. I would greatly suggest the formal dining room, The Venetian, for all meals as they were superb and the service was great. Entertainment varied with those "partying hardy" and more quiet venues. Jose and Patti were an excellent musical duo that should be enjoyed by most. I had not cruised for years and was very surprised by the good service.provided. Also we booked two excursions thru NCL; a dolphin encounter in Cozumel and a Belize River Trip. Boith were very good. Also to me a balcony is now a must have. Was not happy about no internet without paying a fortune. Should be available for free in this day and age.
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