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Norwegian Dawn is a large ship, carrying 2244 passengers and 1066 crew, and sails from New Orleans, Louisiana and Boston, Massachusetts.

Price: $     Size: L     Refurbished: 5 yrs ago    

What people said about this ship:

"The Dining Room experiences were terrible." in 107 reviews.

"We did not eat in any of the specialty restaurant s and found the food in the Venetian to be just we..." in 13 reviews.

"The cruise director did his best to hide from everyone - his idea of a was..." in 67 reviews.


2025 reviews from our community



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5 out of 5

Great cruise

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

 This was a very good cruise. the entertainment was fantastic. the food was great  and the staff  was friendly  and helpful. We got the drink package and  they made it very easy to use it.

 

 

 

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5 star
5 star
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5 out of 5

Had a great time!

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

This was my first cruise. I went with 5 other family members. We had a great time. The first night was karaoke, which was a blast. Spent time in the Casino, saw 3 of the 7 shows - they were very good. Went on one excursion to Mayan Ruins. All the islands were awesome.

The boat was clean and everything was in working order. I would have liked the hot tubs to be a little warmer.

The food was good and the service was excellent!

My Granddaughter spent most of her time with the teen group and she loved the activities!

Cruise Photos

The family soft sand Our monkey :)

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3 star
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3 out of 5

Problems we encountered on our cruise last week

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

This was our first cruise and all in all we really enjoyed the experience.  However, the managing staff was not very responsive when we had issues and treated us horribly.  First we had a problem with our luggage. 3 out of 4 bags were brought to our room.  When we finally found our 4th bag in a room full of baggage the bag tag was missing along with $500 cash that was missing out of it.  Nothing was done about it. The staff acted like they did not care and they were very rude about it.  Secondly, they kept cutting off our charge account, and charging us for charges that we had never made. Those were never fixed. When coming back to our room the second to last night we found our door left open after we had left it closed and a dress was missing. Again nothing was done and the staff acted like they didn't care. We spoke with Anna Marie several times and she was very rude and unhelpful.  We were never compensated for anything.  All they ever did was send a bottle of wine and some chocolate covered strawberries to our room.  Where we asked to speak to the cruise director Anna Marie denied that request. We had planned on coming home and booking again with the kids, but we see us taking many more cruises in the future, because we loved the experience. If there is anything you could do to help us out in fixing the problems we had please let me know 

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3 star
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3 out of 5

Cruising on Norwegian Dawn out of New Orleans January 2016

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

The Norwegian Dawn provided a great venue for family reunion with all couples in their 60's.  The ship is scheduled for refurbishing in the Spring of 2016 which will be a welcomed upgrade.  The service was great at the buffet lines but slow in the Venetian and Aqua main dining rooms.  The shows were excellent for the most part and the ports were very good.  There were a few too many smoking areas for our taste and they served Pepsi products vs. Coke products which was not to our liking.  Therefore we did not purchase the beverage packages.  All-in-all, the service was excellent by everyone we encountered with the exception of the two main dining rooms where it was slow as mentioned, but very good otherwise.

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4 star
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4 out of 5

A Very Nice week

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

   We were very happy with the service we received on the trip. The cabin steward was super, always had cabin ready and done as if reading our minds. The dining was good, used the Asian restaurant twice for dinner and really enjoyed that too. The buffet actually looked good, but not being a buffet guy, I didn't use. The shows were very good, I was surprised, though the seats in the theater were a bit worn and not too comfortable.   

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3 out of 5

Not as good as Norwegian used to be

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

Getting on board was long and difficult. Getting off was easy. We carried our bags off.  The service was far below what it was on our previous trips on Norwegian. I think the bar servers came around maybe 4 times during about 5 hours we spent on the deck.  Maybe thats because most people had the beverage package, and the cruise line didn't want to give out many drinks.  Who knows. Food in the main restaurants was OK, not excellent. I'd think twice before I choose Norwegian aver Princess. This was our first experience in an interior cabin.  We tried it and won't do it again.  The room steward was excellent.

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3 star
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3 out of 5

Relaxing but aslo disappointing

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

Our fist sailing with Norwegian Cruise Lines.

Ship was clean and well taken care of.

We were disappointed with the dinning room food.  The higher end selections that were part of our cruise price with other lines, were an additional cost here.  The dinning room staff were always busy but the service did not appear to run smoothly.  On some days, we had to ask for bar service with our meals and coffee with our desserts.  On two days were just skipped it.  Our waiters just seemed too busy to catch their attention.

  This sailing was a good price but with some  sacrifice on service and quality.

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1 out of 5

Missed the Whole Thing

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

i started experiencing stomach cramps the evening of departure.  The symptoms worsened and I went to the doctor the following day.  Was treated for urinary tract and kidney infection and sent back to my room.  Returned the next day to discover I had appendicitis and needed surgery.  Transferred to hospital and that was the end of my trip. 

 

I spent the majority of time in my room and only saw the steward once.  Was told later by my travel companion that he was sick too so couldn't clean our room.

 

So many problems with doctor, charges, latitudes problems for my friend, that I don't plan on going on another NCL cruise.

 

 

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4 star
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4 out of 5

A must

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

Probably one of the best cruises. entertainment was delightful. I wanted a large ship but the dawn is just the perfect size with friendly accommodations.

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4 out of 5

Pretty good, except for mess up.

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

The boat was good and the staff were nice, but we ran into a big problem the first day.  We had paid ahead for the beverage package, through a special offering by . However, the boat's reservation system didnt have it logged, and refused to honor our reservation, even after confirming with their own "shoreside" reservation system.  Also our cabin steward had a generally bad attitude and tried to correct our choices with our child.  Apart from that, it was great.  LOVED the entertainment. 

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1 - 10 of 2025 reviews

More about Norwegian Dawn


Features and Amenities

Explore 38 features and amenities on this ship.

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Cabins

Norwegian Dawn has 1170 cabins and 33 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 15 decks including cabins and venues for each deck.

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Popular tips for Norwegian Dawn.


I like the smaller ships for you don't get overwhelmed as with the bigger vessels. It's a more personal and relaxing atmosphere.

Get to know the layout of the ship on your first day at sea. It will help you plan your activities.

Staterooms were too small and cramped, but overall it was comfortable. Free room service for breakfast was a great option.

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