Advice

Norwegian Dawn is a large ship, carrying 2244 passengers and 1066 crew, and sails from New Orleans, Louisiana and Boston, Massachusetts.

Price: $     Size: L     Refurbished: 5 yrs ago    

What people said about this ship:

"The Dining Room experiences were terrible." in 107 reviews.

"We did not eat in any of the specialty restaurant s and found the food in the Venetian to be just we..." in 13 reviews.

"The cruise director did his best to hide from everyone - his idea of a was..." in 67 reviews.


2022 reviews from our community



Purser
3 star
3 star
3 star
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3 out of 5

Relaxing but aslo disappointing

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

Our fist sailing with Norwegian Cruise Lines.

Ship was clean and well taken care of.

We were disappointed with the dinning room food.  The higher end selections that were part of our cruise price with other lines, were an additional cost here.  The dinning room staff were always busy but the service did not appear to run smoothly.  On some days, we had to ask for bar service with our meals and coffee with our desserts.  On two days were just skipped it.  Our waiters just seemed too busy to catch their attention.

  This sailing was a good price but with some  sacrifice on service and quality.

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Purser
1 star
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1 out of 5

Missed the Whole Thing

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

i started experiencing stomach cramps the evening of departure.  The symptoms worsened and I went to the doctor the following day.  Was treated for urinary tract and kidney infection and sent back to my room.  Returned the next day to discover I had appendicitis and needed surgery.  Transferred to hospital and that was the end of my trip. 

 

I spent the majority of time in my room and only saw the steward once.  Was told later by my travel companion that he was sick too so couldn't clean our room.

 

So many problems with doctor, charges, latitudes problems for my friend, that I don't plan on going on another NCL cruise.

 

 

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5 star
5 star
5 star
5 star
5 star
5 out of 5

My Cruise on the Dawn

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

Had the best cruise I've ever been on.  I could not have ask for better service.  Everyone was very friendly.  I'm not much of a fan of the Buffet, but the food and the service at the restaurants was great.

 

If I had to list any concerns, it would be two safety items.  In Roatan Honduras, we were stuffed into a van style bus and 3 strollers were placed in front of the only passenger door, preventing anyone from exiting the van until the strollers could be lifted up in the air to allow the door to open in.  Exiting this van in a hurry would have been impossible.  The other Item, concerned the Tender from the ship to  Belize.  The water was very rough.  One passenger, walking to his seat, grabbed on to the back of the Captain's chair, which was not bolted down, and fell onto the floor.  Two other elderly passengers mistook a large cooler as a seat.  When the boat pulled away, these people fellover.  The Captain and the crew of this Tender showed no concern for these people.  The rid back was with a different crew and was much better.

 

Overall, had a great time.

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Purser
3 star
3 star
3 star
empty star
empty star
3 out of 5

Problems we encountered on our cruise last week

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

This was our first cruise and all in all we really enjoyed the experience.  However, the managing staff was not very responsive when we had issues and treated us horribly.  First we had a problem with our luggage. 3 out of 4 bags were brought to our room.  When we finally found our 4th bag in a room full of baggage the bag tag was missing along with $500 cash that was missing out of it.  Nothing was done about it. The staff acted like they did not care and they were very rude about it.  Secondly, they kept cutting off our charge account, and charging us for charges that we had never made. Those were never fixed. When coming back to our room the second to last night we found our door left open after we had left it closed and a dress was missing. Again nothing was done and the staff acted like they didn't care. We spoke with Anna Marie several times and she was very rude and unhelpful.  We were never compensated for anything.  All they ever did was send a bottle of wine and some chocolate covered strawberries to our room.  Where we asked to speak to the cruise director Anna Marie denied that request. We had planned on coming home and booking again with the kids, but we see us taking many more cruises in the future, because we loved the experience. If there is anything you could do to help us out in fixing the problems we had please let me know 

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3 star
3 star
3 star
empty star
empty star
3 out of 5

Cruising on Norwegian Dawn out of New Orleans January 2016

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

The Norwegian Dawn provided a great venue for family reunion with all couples in their 60's.  The ship is scheduled for refurbishing in the Spring of 2016 which will be a welcomed upgrade.  The service was great at the buffet lines but slow in the Venetian and Aqua main dining rooms.  The shows were excellent for the most part and the ports were very good.  There were a few too many smoking areas for our taste and they served Pepsi products vs. Coke products which was not to our liking.  Therefore we did not purchase the beverage packages.  All-in-all, the service was excellent by everyone we encountered with the exception of the two main dining rooms where it was slow as mentioned, but very good otherwise.

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Purser
4 star
4 star
4 star
4 star
empty star
4 out of 5

A Very Nice week

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

   We were very happy with the service we received on the trip. The cabin steward was super, always had cabin ready and done as if reading our minds. The dining was good, used the Asian restaurant twice for dinner and really enjoyed that too. The buffet actually looked good, but not being a buffet guy, I didn't use. The shows were very good, I was surprised, though the seats in the theater were a bit worn and not too comfortable.   

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5 star
5 star
5 star
5 star
5 star
5 out of 5

Had a great time!

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

This was my first cruise. I went with 5 other family members. We had a great time. The first night was karaoke, which was a blast. Spent time in the Casino, saw 3 of the 7 shows - they were very good. Went on one excursion to Mayan Ruins. All the islands were awesome.

The boat was clean and everything was in working order. I would have liked the hot tubs to be a little warmer.

The food was good and the service was excellent!

My Granddaughter spent most of her time with the teen group and she loved the activities!

Cruise Photos

The family soft sand Our monkey :)

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Purser
4 star
4 star
4 star
4 star
empty star
4 out of 5

A must

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

Probably one of the best cruises. entertainment was delightful. I wanted a large ship but the dawn is just the perfect size with friendly accommodations.

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5 star
5 star
5 star
5 star
5 star
5 out of 5

Wonderful 1st Cruise

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

Wonderful 1st Cruise on Norwegian Dawn. We had a great time on the ship. The shows and entertains were top quality. Couldn't ask for a better variety of food.

The excursions needed more time.

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3 star
3 star
3 star
empty star
empty star
3 out of 5

Poor Management

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date:

The Parking Garage

They  were collecting the Parking Fees before you could park

Backing up Traffic for a mile

One hour to park after getting to the Terminal

 

Check in

2 hours to check in

I was already check-in on line

Had to Check-in again

Why did I waste my time on line

I had a check-in time of 1:30

 

First time on Norwegian and last time

Norwegian is like a china fire drill nobody knows what going on

 

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1 - 10 of 2022 reviews

More about Norwegian Dawn


Features and Amenities

Explore 38 features and amenities on this ship.

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Cabins

Norwegian Dawn has 1170 cabins and 33 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 15 decks including cabins and venues for each deck.

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Popular tips for Norwegian Dawn.


I like the smaller ships for you don't get overwhelmed as with the bigger vessels. It's a more personal and relaxing atmosphere.

Get to know the layout of the ship on your first day at sea. It will help you plan your activities.

Staterooms were too small and cramped, but overall it was comfortable. Free room service for breakfast was a great option.

Roll Calls


Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: Feb 21, 2016

Ship Name: Norwegian Dawn


65 Ship Mate app members

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Norwegian Dawn

14 Night Caribbean Adventure (Boston To New Orleans)

Sail Date: Oct 28, 2016

Ship Name: Norwegian Dawn


55 Ship Mate app members

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Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: Feb 14, 2016

Ship Name: Norwegian Dawn


51 Ship Mate app members

View Roll Call

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