Norwegian Dawn

3.6 out of 5
Price: $ $ $ $     Size: L     Refurbished: 6 yrs ago    
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About Norwegian Dawn

Norwegian Dawn is a large ship, carrying 2244 passengers and 1066 crew, and sails from Boston, Massachusetts and San Juan, Puerto Rico.

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Recent Review

judie069 says ...

Awful Bermuda Cruise

I had reservations about traveling on Norwegian as I usually use Celebrity, but thought... Read more
Read 2478 Norwegian Dawn reviews


Contributor Level: Deck Hand
3 out of 5

Boston to Bermuda cruise

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Sail Date: / Traveled As: Family (young children)

Improvements would be getting informed on BOSTON's play off games, the ship only played the 1st play off game, coming from Boston, you would think, the ship would be showing the Boston Celtics play off games, instead they had us watching soccer..... I think its worth the extra money to broadcast the play off game to keep your customers happy considering most of that ship is filled with Massachusetts residents.

2nd, I would recommend a little more band playing time by the pool during the day, they would perform once in the morning & then not again till 10 or 11pm.... would be nice to be entertained by pool area with more music.

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Contributor Level: Deck Hand
4 out of 5

cruise to bermuda

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Sail Date: / Traveled As: Singles/Friends

All was excellent.Would like to have spent more time in Bermuda.Was told when I booked the trip that we would spend 3 days in Bermuda, were there for 2 days  

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Contributor Level: Deck Hand
4 out of 5

Staff is Awesome..

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Sail Date: / Traveled As: Couple

Cruise was OK...need more time in Bermuda. Specialty dining was great. Had to complain about music in the Bliss Room at 1:30 in morning...VERY annoying! We had AFT room, so the music vibrated right to us. They gave us a $200 credit & did have them tone in down. Show was great..staff exceptional...all in all...we enjoyed it!

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Contributor Level: Deck Hand
2 out of 5

Awful Bermuda Cruise

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Sail Date: / Traveled As: Family (older children)

I had reservations about traveling on Norwegian as I usually use Celebrity, but thought to give a chance for the convenient departure out of Boston.  We booked a 2 bedroom penthouse as stated by the booking agent.  When we got there it was not '2' bedrooms, but 1 bedroom, then other bedroom consisted of a cubby hole of a room with a pull out sofa, the mattress encompassing the entire floor space - wall to wall, so in order to get into the bed you has to lunge from the middle of the bed- no floor space on either side- the mattress was neat with the walls.  The mattress was in fact on the floor.  Not ideal for passengers who are disabled, one with a walker, the other in a wheelchair.  The booking agent knew of this when the package was booked. 

NCL is NOT wheelchair/ handicap friendly.  There was no priority line to disembark the boat - we had to circle with the enormous lines and when we exited the boat, we were taken off the ship in a 'garbage' elevator!!!!  Never in my life!!!!  It smelt as though we were in a dumpster!!!  The crew to client ratio is extremely poor.  Most of the staff were not friendly. 

The unlimited drink package was sold as such.  Unlimited drinks.  When we arrived on board, we were told that water, canned soda and juice were not included.  You could purchase a 'hydration' package...but that did not include sparkling water.  a Bottle of San Pellegrino was $6+ and a diet Pepsi was approximately $3.50!!!  The soda they offered at no charge was fountain, which was not carbonated and basically syrup!

A disembarkation meeting for the suite guests was held the day before arrival back to Boston.  The main theme was to alert the suite guests that the gratuities paid daily per person, did not include gratuities for the concierge and the butler even though we paid more per day per person than non suite guests.  The day of arrival, knocks on the door revealed the butler awaiting her tip which envelopes were provided for.

All in all, not impressed.  Will never travel Norwegian again.  I would rather pay for a flight to NY or NJ to travel Celebrity.  Hope this review was helpful.

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Contributor Level: Deck Hand
4 out of 5

The Dawn

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Sail Date: / Traveled As: Singles/Friends

This was a great time with friends. We enjoyed the food in all the dining areas but, felt like they should change things up in the Garden Café. (same thing everyday). We had a mini suite on deck 11 and heard the chairs moving above us all hours of the day in the garden cafe. The entertainment was great, as was the food, Gio and Agus who took care of our room. The port was horrible for getting on, no signs anywhere saying you couldn't carry the luggage on found out just prior to getting on escalator, it took 2 hours to get to our room from the start. Parking was great. It was nice to only drive 2 hours to get there.

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Contributor Level: Deck Hand
5 out of 5

Boston to Bermuda 2017 Experience

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Sail Date: / Traveled As: Couple

After sailing multiple times on NCL on The Boston / Bermuda cruise, NCL has created a wonderful cruise covering: Crews interface, Meals, Activities and Shows. The Food was exceptional and many activities were scheduled. The Live performance were the best we viewed over the last 20 years. This experience makes me not wait for our normal 5-year cycle time on repeat cruises.

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Contributor Level: Purser
4 out of 5

Almost a great cruise (except for last night)

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Sail Date: / Traveled As: Couple

Good time.  We may book with them again; but won't ever buy liquor on board.  The last night was a horror show trying to get a $22. bottle of vodka.  We were told 2 or 3 times that it was to be delivered; but were made to produce the receipt before it was delivered despite being told 3 times that it was being delivered.  The idea that we couldn't bring it back to the cabin when we purchased (so that we'd drink it instead of purchasing drinks was moot and unnecessary because we had purchased the drink package),  And the attitude that we got from the delivery person (no apology and accusatory manner were unacceptable).  No one should be treated in this manner.  Jim Riley

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Contributor Level: Deck Hand
4 out of 5

Bumpy Ride but Love the Destination

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Sail Date: / Traveled As: Couple

Bad weather made the trip down bumpy and wet so on-deck activities were limited.  Bermuda was great as usual although our stay was cut a bit short due to routing around a storm.  Recently renovated, the Dawn is a fine choice with a maximum of about 2,300 passengers.  Crew were friendly but not as attentive as those on other cruises we have taken.  The food in the specialty restaurants and dining rooms was quite good.  The cafe was, as is the case on other cruise ships, a bit of a zoo but the food was good.  Our major issue is smoking being allowed in the casino which spilled over into a lounge that we otherwise enjoyed.  NCL should ban smoking except in interior spaces reserved for the purpose and properly ventilated or specific areas on deck.  Otherwise we were quite satisfied with the experience and would do it again.  One last comment is about the "art" is the Venetian which presents defaced art as "art".   We disagree!

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Contributor Level: Second Mate
4 out of 5

Wonderful time, despite the weather

Verified Review
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Sail Date: / Traveled As: Family (older children)

We sailed from Boston in bad weather, which gave us major swells that rocked the ship on our way to Bermuda. The captain changed course slightly to try to avoid the worst of the swells. I was on deck five, cabin 5070, precisely because of rough water in the Atlantic--the lower your deck, the smoother the ride. My cabin was fine. The hairdryer worked, the A/C worked, the shower worked. Our cabin steward, Errol, was the sweetest guy in the world and very helpful. My brother had the next cabin, 5072, and he was lucky enough to have Errol, too. His safe needed to be reset by a technician; otherwise, he had no problems. My safe worked perfectly.

 

We had three excursions: Caves/aquarium,(booked through Viator, not NCL), a cruise to the Bermuda triangle at night, and a glass bottom boat cruise. We loved them all, but our guide for the caves/aquarium cruise was a dud. Book this excursion thru NCL, not through Viator, and you'll get a better company. I looked on NCL's site to book this tour, and couldn't find it, which is why I went to Viator. When I got aboard the Dawn, I found that NCL offered the same tour, different company (better company).

 

The food on the ship was wonderful. I especially love NCL's cream soups, which are super. I also got prime rib and their breaded flounder, both of which were perfect. As usual, the desserts were irresistable. Try the chocolate lava cake--you'll think you've died and gone to heaven. The tiramisu is out of this world.

 

The entertainment was very good. The ship's band and the ship's dancers and singers are all professional quality. We got two shows from the magician, David Haines, and we liked Second City a lot. One comedian, Julie Barr, was not very funny. My recommendation to NCL is to replace her with someone who had more topical material.

 

Our trip home was a lot smoother than our earlier voyage. The seas had calmed down. 

 

I was a little disappointed that we only had two days in port. On the previous Bermuda cruise I took (years ago) with NCL, we had four days in port, at St. Georges wharf, which the bigger cruise ships can no longer use. Still, it seems that NCL should be able to squeeze out three days in port, not just two.

This is my only complaint about the destination--I would have liked to have a third day in Bermuda, to see more of the island.

 

What NCL needs to do:  bring back the Andes mint candies that the steward used to put on our pillows at night. I really missed them. And bring back the Godiva chocolates that Platinum latitudes used to get. Why did you get so cheap, after raising the prices? NCL can afford the candies, all of them. And I'd really like to have a game room, for those of us who don't spend our time drinking and gambling on the ship. 

 

 

 

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Contributor Level: Purser
4 out of 5

Gorgeous

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Sail Date: / Traveled As: Couple

The ability to get whatever you want. I didn't always like the upselling on the Cruise but the workers are so very kind. The new ship was fun and very well kept.

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Cruises and Itineraries

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Explore Cabins

Norwegian Dawn has 1170 cabins and 36 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 145 sq. ft.
Avg. Cost: $113 per night

Avg. Size: 159 sq. ft.
Avg. Cost: $138 per night

Avg. Size: 247 sq. ft.
Avg. Cost: $200 per night

Avg. Size: 900 sq. ft.
Avg. Cost: $234 per night

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Deck Plans

Explore the layout of all 11 decks on
Norwegian Dawn.

Deck 12

Deck 12 features staterooms in categories SA, SD, SJ and IC, as well as the Library, the Oasis Pool, Topsiders Bar, Sprinkles Ice Cream Bar, Kid's Cafe,...

Explore Deck 12

Deck 7

Deck 7 is completely surrounded by a teak promenade, and features the Stardust Theater, Bamboo Restaurant, Sake Bar, Sushi Bar, Java Cafe, The Pearly Kings...

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Deck 6

Deck 6 features staterooms in category O1, as well as the Dawn Club Casino, Gatsby's Champagne Bar, Impressions Italian Restaurant, Havana Club, Wine Cellar,...

Explore Deck 6

Deck 13

Deck 13 is devoted to fun in the sun with acres of teak deck space, jogging track, sports deck, and a whirlpool. Other entertainment options include T-Rex...

Explore Deck 13
scober42596
Contributor Level: Third Mate

I like the smaller ships for you don't get overwhelmed as with the bigger vessels. It's a more personal and relaxing atmosphere.

cmorin41
Contributor Level: Purser

Get to know the layout of the ship on your first day at sea. It will help you plan your activities.

CarefulPlanner
Contributor Level: Third Mate

Staterooms were too small and cramped, but overall it was comfortable. Free room service for breakfast was a great option.

Cruises:
7 Night Western Caribbean (Tampa Roundtrip)
11 Night Southern Caribbean Holiday (San Juan Roundtrip)
7 Night Southern Caribbean (San Juan Roundtrip)
10 Night Southern Caribbean (San Juan Roundtrip)
7 Night Bermuda (Boston Roundtrip)

$

Price

L

Size

Dec 2002

Built

6 yrs ago

Refurbished

2244

Total Passengers

2.11

Crew to Passenger Ratio

11

Number of Decks

1170

Total Cabins

36

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