Norwegian Dawn

3.6 out of 5
Price: $ $ $ $     Size: L     Refurbished: 6 yrs ago    
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About Norwegian Dawn

Norwegian Dawn is a large ship, carrying 2244 passengers and 1066 crew, and sails from Boston, Massachusetts and San Juan, Puerto Rico.

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Recent Review

A Vacation to Remember

Wendy (my wife) and I enjoyed every minute of the cruise.  The dining and the shows were... Read more
Read 2352 Norwegian Dawn reviews


Contributor Level: Purser
3 out of 5

Disappointed!!

Verified Review
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Sail Date: / Traveled As: Singles/Friends

SadWell , I have travelled quite a lot in the last ten years and cruised a fair amount . I have been on Norwegian 3 other times I've been the pride of Hawaii , the Epic and the jewel ..so I know what to expect and I found the The Dawn to be disappointing . The bar staff ignored you , they also didn t communicate about port taxes , my bed was horrible very well used needed to be thrown out and the smoking on board not just in designated areas was awful . People could smoke in the promenade deck . I had a prepaid beverage package and compared to celebrity  it was just okay ..we had one day to be tendered off ship and it was unorganized , no onecommunicated what was going on and didn't get off ship until 11:30 am . Shows were mediocre and entertainment on midship didn't take place til late afternoon ..I think the Dawn needs to step up ,not cheap down which is what I felt on this cruise..

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Contributor Level: Purser
4 out of 5

LIKE THE NORWEGIAN CRUISE LINE

Verified Review
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Sail Date: / Traveled As: Family (older children)

MY ONLY FAULT WAS THE FORMAL NIGHT WAS ANY TIME SO THERE WAS NEVER REALLY A FORMAL.  ALSO NOW ALL THE GREAT ESCARGOT  AND 

FILET MIGNON LOBSTER IS ALL EXTRA CHARGES.   THAT SAID THE FOOD 

ON THE TRIP WAS ABOVE OTHER CRUISE LINES.  NOT OVER DONE WITH

TO MUCH SPICE HIDING INFERIOR QUALITY CUTS AND THE FOOD WAS WAYYY MORE THAN AMPLE.  I GAINED WEIGHT EVEN  THOUGH I PROMISED TO NOT ALLOW MYSELF TO.

    FINALLY THE GRATUITYS ARE ALL INCLUDED WHICH I LIKE TO CALL OUT WHOS SERVICE IS BEST GETS PAID ACCORDING TO MY CHOICES.

I DID WITHHOLD IN OUR ROOM OF 3 OCCUPANTS AND PUT MONIES AS I SAW FIT.  I HOPE THE ROOM STEWARD IS ALWASY RECOGNIZED BY

THE STAFF AND WHEN I ASKED CASH BREAKDOWN THEY SAID THEY DON'T KNOW.  SO I PUT IT IN FAVOR OF ROOM GIRL.  SHE WAS EXCELLENT AND GREAT ATTITUDE SUPER HELPFUL.

OF THE MAJOR CRUISE LINES THOUGH I THINK THEY COULD ALL USE HELP, NORWEGIAN SUPERSEDES THE OTHERS UNLESS IT IS OCEANA OR OTHERS THAT ARE A DIFFERENT COST VALUE WHICH IS WHY.

Beware of Costa Maya in Mexico.  Ask pricing before you buy at restaurants.

I went to drunk burrito and they gouged after we were trusting enough to ask for 

a couple of waters chips and dip taco  and bean and cheese burrito assuming

$15-$20  it was $60 and very poor quality food.  then they were insulted when I refused to leave a gratuity for being screwed. I assume they figure americans get money for nothing and we can waste it with no concerns.  Most of Mexico and foreign lands have always been very gracious.  I blame us for being a bit too

trusting.......... not again LOL

 

 

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Contributor Level: Purser
5 out of 5

A Vacation to Remember

Verified Review
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Sail Date: / Traveled As: Couple

Wendy (my wife) and I enjoyed every minute of the cruise.  The dining and the shows were our favorite experiences but there were no disappointing moments.

Free-Style dining is a great   When we wanted elegant dining, we went to the Aqua or the Venetian dining rooms.  when we wanted a more relaxed atmosphere, we went to the Garden or one of the bars.  La Cucina reminded me of the wonderful Italian restaurants in New York, Chicago or Rome.  Sampled a "flight of martinis" at the Gatsby Bar.

Every night there was a show.  we especially enjoyed the Second City productions and the final evening "Elements" Show.

Each port was different and interesting with no hassles getting to our activities ashore.

Our room was clean and comfortable.  Always enough hot water.  The view from the balcony is the reason that you take a cruise.  I love being at sea (an old Navy guy). Some impressive seas but the captain managed them well.

Thanks to all the Norwegian cruise staff on Dawn for their friendliness and willingness to go above and beyond to make our cruise the very special experience it was.  The only complication at this point is that Wendy is looking to book our next Norwegian cruise. 

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Contributor Level: Purser
4 out of 5

Fun on a budget

Verified Review
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Sail Date: / Traveled As: Family (older children)

I just plain like the cruise vacation. Norwegian and the staff of the Dawn did well to deliver a nice sailing experience. Overall they did very well from housekeeping, restaurants and activities.  Having not booked any shore excursions, we have no insight on that, other than our family was going to make a pleasant trip out of this.

The cruise director, Dan and his assistant Fernando did a splendid job of putting energy and creativity into the many enjoyable activities. The shows were really good. The Elements show was over the top good.

On the improvement side, I would have liked somewhere to hang out and play a board game other than.in a restaurant. Bars with cocktail tables are the norm. Bigger tables for folks who are not very inclined to run up a big bar tab...I get that. I feel as though the cut rates to get on the cruise are being aggressively balanced by on board 'extras'. As I choose cut rate I would expect a certain degree of this.

I think the Bingo fell into this category of 'Lets make some Norwegian Money'. Rather than a fun game, throw a couple bucks in and add to the fun, I felt as though I had to win in order to justify the exorbitant expense. Our plans of playing Bingo were dashed.

One thing that did not set well with me was how the situation with the fan I packed was handled. I sleep with a fan. Without it sleep is fleeting. I got my baggage late, very late the first night only after asking whoever I could to help find it and get it to my room. It did make it, without my fan, and a note instructing me on how I could get it back upon disembarkation. I asked for further explanation about this the following day at the front desk. I was told it must be tested by the staff to verify its safety. If it passed I can have it back. I asked why this was not explained in the information I was given. No explanation was forthcoming. Once it passed the test I was instructed to retrieve it. I think it would have been a nice gesture to have it brought to the room.

Disembarking by tender in Grand Cayman was a bit laborious. Our family wanted a casual walk around the island and were able to do this. We got on a tender 2 hours after the first groups went ashore.Shore excursions booked through Norwegian got first priority everyone elses  plans fall somewhere behind that. Two gangplanks for docking at a pier, and one when tendering, the math does not work well.

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Contributor Level: Purser
3 out of 5

Ordinary

Verified Review
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Sail Date: / Traveled As: Couple

The crew to passenger ratio was good, meaning service was good everywhere on board ship. Great!

 

We enjoyed the open anytime dining schedule. However, we found the food (dinner) to be less than exciting - boring really - and not up to the standard of other cruise lines. The breakfasts in the dining room were good. The buffet dining was good, especially if you happen to enjoy Asian food.

 

We found the internet cost to be exorbitant! Unreasonable! Ridiculous!

 

In fact, everything on board this cruise was more expensive that every other line I have cruised. 

 

The entertainment was fine but unimaginative. The acts were good, but the same as we see on every cruise. (Except Cunard)

 

Our stateroom was modernized and clean. It needed a chair with a little back support. We had only a little stool! Like other cruise lines, the things we used to expect are no longer provided. Such as lotion, cotton balls, cotton buds, a robe and so forth. So take your own along.

 

All embarkations and disembarkations ran smoothly and efficiently.

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Contributor Level: Purser
3 out of 5

Average cruise stops

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Sail Date: / Traveled As: Couple

The food was excellent and the shows were superb.  However, the servers in the Aqua Restaurant where we dined 3 times were efficient but not at all friendly.  I don't believe one staff person in that restaurant smiled.  We highly recommend eating in the Venitian dining room instead.   Harvest Caye Belize was very commercialized; The "best of tour of Roatan" was a waste of money. 

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Contributor Level: Third Mate
3 out of 5

Norwegian Dawn - Western Caribbean

Verified Review
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Sail Date: / Traveled As: Couple

This was my first time on a cruise. I'm fairly certain I won't choose cruises as my primary way to vacation in the future. I like to explore destinations and countries more than cruises allow. I will probably go on an Alaskan cruise at some point and possibly cruise through the Greek islands. The Norwegian Dawn is an older ship but has been refurbished and is nice, although smaller than other ships. However, that means there are less people on board (about 2000). The service by the staff is outstanding - they feel like a family to me. We had an outside verandah which was small and could only hold chairs, no table. The room had only one place to charge your electronics - 2 outlets is all. The bathroom smelled like icky ocean water when we first boarded but that was generally fixed soon. The bed was huge and comfortable. The TV was small and channels were very limited: two movie channels, one TV show channel, two news channels (MSNBC and FOX, where was CNN?) The rest were ship channels like navigation, on board activities, and advertising basically. The internet (we got the 250 minute complimentary package through ) absolutely sucked. Very slow, and it used up your minutes just getting on. It was completely out for almost one whole day. It was a good thing I didn't pay for it. I like the Freestyle Dining that Norwegian has - two dining rooms and two other restaurants were free, in addition to the buffet. I did not think that the food anywhere was outstanding although the Irish bar had great food (shepherd's pie, reuben sandwich). Make reservations for every night in a free dining room (Aqua or Venetian - they have the same menu) or restaurant (Bamboo - we never did get in there because we didn't make a reservation) if you don't want to eat the buffet every night (it's not that good). You can make reservations before the cruise even starts online. 

This cruise had 4 ports - Costa Maya (Mexico), Harvest Caye (Belize), Roatan (Honduras) and Cozumel (Mexico). The Chacobben Extreme Tour in Costa Maya (through ) was a wonderful tour with a wonderful guide. You can book the same tour through "Native Choice" online. The ruins were very interesting and our guide Kasi was extremely knowledgable. They took us to a very nice restaurant which was complimentary and great food and after that to a private lagoon (lake) where they had free drinks, snacks and beach chairs. Harvest Caye (Belize) is a private island owned by Norwegian. Basically a beach and a lagoon with a zipline and a few animals to look at and limited shopping. Everything is an extra charge including food, beach chairs, kayaking, ziplining. Not worth the time hardly to walk off the ship and you are NOT visiting Belize. On Roatan, Honduras, the tour "Reef Snorkel by Boat" through was also a fairly good tour. They take you by van to a marina at Turquoise Bay Resort (which is very nice), and you snorkel by boat at Seastar and Turquoise Bay. The snorkeling was good and afterwards you can swim in the resort's pool, use their beach and eat at their restaurant (for $15 each). The boat driver, and two dive masters were great. Then you have a little time to shop in the little town where the ship docks. If you stay outside the pier area to shop, it is a little more authentic although no real bargains. On Cozumel, we booked our own tour (Mystic Snorkel - boat name APOLO) online before the trip. It was great - for $65 they took us to 3 reefs - Sky, Columbia and Palancar. Sky was very shallow - saw a variety of fish including eels, and lobster. Columbia was amazing - a little deeper, more fish and we saw several nurse sharks. Palancar was even deeper - not quite as many fish.

Back to the Norwegian Dawn - I did think that the entertainment was outstanding - several of the shows approached Las Vegas quality.

Other details - not much to buy on board - my husband forgot his flip flops, all they had were the basic rubber ones for $25. Ridiculous. The ship only had one pool - pretty small and one hot tub. They did have a great kids pool complete with water slides, and dinosaurs. The jogging track was good. The classes we took at the Fitness Center (which had a fair number of machines) were pretty good - morning stretch and abs class. You have to pay for the yoga and cycling classes. I did not do any of the spa services(they were quite expensive). After touring the spa area (a few pools, some hot relaxation chairs which were uncomfortable, and a sauna), I did not think it was worth the $150 or so for the 7 day pass.

Also, I forgot to say that they charge you extra for almost everything (bottled water, soda, and of course alcoholic drinks). The tap water onboard was not good and bottled water would be the only other option. So in conclusion, the cruise was nice but I probably would not choose Norwegian again.

 

 

 

 

 

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Contributor Level: Purser
4 out of 5

Christmas Cruise on the Norwegian Dawn!

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Sail Date: / Traveled As: Family (older children)

We really enjoyed this cruise.  There were Christmas shows and music, as well as a lot of decorations.  Also, if you go to Harvest Caye, the private cabins on the beach are fantastic!  They are pricey, but if you divide the price up between the number of people going, it is not too bad!  This was our favorite day off of the ship!

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Was this review helpful? 6
Contributor Level: Purser
4 out of 5

Great service, great food. Not sure if we like freestyle dinning. Nickle and dime you to death.

Verified Review
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Sail Date: / Traveled As: Family (older children)

The crew was very nice, always helpful and pleasant.  I feel like they could improve on not nickle and diming you to death.  On others cruises I have been on you could have all the options in the dining room without being charged extra and it seemed like they charge extra for more than other cruise lines.  I prefer other cruise lines so I am not sure I would recommend Norwegian, although it has been a while since I have cruised with them so I don't know if things have changed. If you like freestyle this might be a better option for you.  The jury is still out for me on freestyle.  We would try to make reservations because we had a large group  and most of the time it was full, although if we went early we could usually be seated except we had a 20 minute wait one night and I don't like how they charge extra for lobster etc.  

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Contributor Level: Purser
4 out of 5

NCL Dwan is much better than my last cruise on NCL Jewel

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Sail Date: / Traveled As: Family (young children)

This is a refurnished ship. looks news and beautiful. Cabin size a bite small. the foods at formal dinner is good but not great. dinner buffet almost same foods everyday but my kids love it not me! Nightly entertainment is very very good. The entertainment team and the cruise director is the best  Happy

 

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Explore Cabins

Norwegian Dawn has 1170 cabins and 36 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 145 sq. ft.
Avg. Cost: $113 per night

Avg. Size: 159 sq. ft.
Avg. Cost: $140 per night

Avg. Size: 247 sq. ft.
Avg. Cost: $196 per night

Avg. Size: 900 sq. ft.
Avg. Cost: $227 per night

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scober42596
Contributor Level: Third Mate

I like the smaller ships for you don't get overwhelmed as with the bigger vessels. It's a more personal and relaxing atmosphere.

cmorin41
Contributor Level: Purser

Get to know the layout of the ship on your first day at sea. It will help you plan your activities.

CarefulPlanner
Contributor Level: Third Mate

Staterooms were too small and cramped, but overall it was comfortable. Free room service for breakfast was a great option.

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$

Price

L

Size

Dec 2002

Built

6 yrs ago

Refurbished

2244

Total Passengers

2.11

Crew to Passenger Ratio

11

Number of Decks

1170

Total Cabins

36

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