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Norwegian Dawn

5 1
3.5
4 star4 star4 star4 half star empty star

Price: $     Size: L     Refurbished: 4 yrs ago    


What people said about this ship:

"...an excellent job, as did the various waiters in the dining room ." in 58 reviews.

"The specialty restaurants were good and the service was impeccable." in 9 reviews.

"And oh yeah, Gio the cruise director is hilarious as the emcee for most of the events." in 40 reviews.



Recommended Reviews


Traveled As:
Couple

Room Type:
Inside

Experience:
7+ cruises

4 star
4 star
4 star
4 star
empty star

Great time as usual

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Sep 05, 2014

I have gone on this cruise now 4 times and always have a great experience.  Bermuda is an awesome place to visit and Norwegian Cruise Line knows how to treat their guests.  There are lots of activities for every person and I do like the restaurant options as well - though I do hope they never do away with the complimentary dining rooms.  The food was excellent as always but missed out on the "midnight buffet". I do think once a week maybe at 10p-12a they should at least do it once.   I love the photograph packages they now offer and the prices are very reasonable.  Unfortunately, the ship itself is starting to show some minor wear in public area bathrooms but otherwise in good shape. Only other complaint is the chocolates at "turn down service" are now only for certain levels on the latitude program...come on really?   I will definitely be taking this cruise again.

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Traveled As:
Singles/Friends

Room Type:
Oceanview

Experience:
2-3 cruises

5 star
5 star
5 star
5 star
5 star

A fun vacation

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Sep 05, 2014

I planned this trip one week before I left and it turned out to be one of my best vacations.  I will definately take this cruise again - hopefully next summer.  Service was good, ship was clean, food was good and people were friendly.  There was only one problem that I experienced consistently and that was the poolside bar service.  The service was extremely slow.  I shouldn't have to wait 20 minutes for someone to even look my way or to take my order; not even an acknowledgement that I'm standing there waiting.  Not enough bartenders for all the people that were poolside.  Mid week I decided to go up a few levels (Poolside) to the Bimini Bar and the service was way better.  So next year it will be the Bimini :)

 

Loved my cabin Steward Tofon - he was awesome.  My cruise wouldn't have been this good if it wasn't for Tofon and his friendly face every time I walked out of my room.  Incredible!  He was always right there asking if we need anything.

 

Very pleasant vacation!

 

A Happy Cruiser :)

Catherine

 

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Was this review helpful? 5


jaxflboy
Purser

Traveled As:
Family w/older children

Room Type:
Suite

Experience:
7+ cruises

4 star
4 star
4 star
4 star
empty star

Great Cruise On the Norwegian Dawn

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Aug 29, 2014

We (party of three adults) arrived at the Port of Boston at 11 a.m. and were escorted to the VIP check-in. Karabi, the Concierge greeted us and a few minutes later a butler arrived to escort us to our suite. Suite 9006 (Owners Suite with two balconies) was available and in tip top shape. We were invited to explore the cabin, ship and have lunch at Cagney's until the 3:30 p.m. muster drill.

The service on this ship was excellent, in fact, the best I have experienced on any other NCL ship. Our butler, Juremar took care of our every want/need and delivered our meals, snacks and kept the Lavazza stocked. We had a "hot" breakfast delivered almost everyday.  It was nice sitting on the balcony or in the dining room having breakfast without having to fight the crowds. Edna, our steward was a work horse and she was our vacation hero. My mother misplaced her toothbrush and Edna volunteered to go to port and purchase her a new one. Simple requests like two bathmats were met without any hesitation.  Karabi, the Concierge made our vacation by completing the dream team. She reviewed our dinner schedule and made changes so that we could attend the VIP cocktail, Platinum Latitude and Cruise Critic parties. In addition, on the final day she confirmed our airline reservations, and printed our boarding passes. During the cruise we met another great couple and they were able to join us for dinner at Cagney's with a quick change to our reservation.

Our suite, 9006, Owners Suite with two balconies was beautiful and it provided enough space for three adults. The side balcony had a dining table and four chairs and the front balcony had two padded chaises, a table, and a side chair.  This was our second front facing balcony and only at full sail was it unusable due to wind.  The rest of the time it was great.  Just be aware that there is no privacy due to the Bridge and an upper viewing deck located directly above.  My mother slept like a baby on the pull out sofa in the living room. The stateroom had a full bath and a guest bath with a sink and toilet. The main bath had a walk-in shower, Jacuzzi tub, double sinks and plenty of plush towels.  Off of the bath is a "strange" little walk in closet with two safes. The closet seems like an after thought and it offers very little storage. NOTE to anyone booking this cabin...there is very little storage space so you have to be creative. We were able to close the doors between the bedroom and living area to give everyone privacy. There was a Lavazza coffee maker in the bar area and we thoroughly enjoyed the coffee on demand. The OS comes with three bottles of alcohol and our butler delivered OJ and Tomato Juice to us daily and he kept the refrigerator stocked with soda's, tonic water, limes and lemons.  There were three "older" poor quality televisions and one DVD player. This cabin is not like the OS on the Epic; however, the service more than made up for the lack of technology and WOW.   

Bermuda was beautiful; however, in my opinion not as welcoming as the Caribbean. The people, although polite, were a little reserved. The island had beautiful beaches but we found little else of to keep our interests. On the first day we went to Snorkel Beach. It was very small and due to high winds we were unable to use an umbrella for shade. We did see fish; however, not a huge variety. We had a good time, but I wouldn't do this beach again. I found the service lacking, even disorganized and I had to secure my own chaise lounges despite having booked through the NCL web site.  On the second day in Bermuda we booked a private tour of the island.  During the 5 hour tour we were driven over the entire "hook" of the island and we received a great overview. Ralph, our guide, was thorough and proud of his country and glad to show it off.  We were driven to Hamilton and watched to gossiping wench being punished. Afterward we were returned to the ship.

The ship is showing its age; however, it is still a beautiful vessel. I noticed that NCL needs to pay more attention to upkeep and conduct some general maintenance. Our cabin (9006) had rust on the balconies, minor fraying of the carpets and worn upholstery in the living room. The electronics were outdated and I struggled with trying to find the right time because most of the televisions did not recognize the year 2014.  Regardless, we made it work and we did not let it hamper our wonderful cruise.  

We purchased the Specialty Dining package and ate at Cagney's, La Bistro, La Cucina, and Tappanyaki restaurants.  Cagney's was awesome and the service was great.  Magnolia, our server, was professional, fun and extra special. We had several meals (Breakfast, Lunch and Dinner) and we were never disappointed. La Bistro was good and the food was flavorful. La Cucina was a big disappointment. The food was dry and over cooked. By far, the worst Italian that we have eaten on any of NCL's ships. We have sailed on many NCL ships and have always enjoyed the Italian but not on this ship.  Tappanyaki was another disappointment. The "show" was canned, dry and it matched the food. The rice was overcooked and tasteless...mush. The filet was tough and under seasoned. I walked away calling the meal "one note" nothing stood out and everything tasted bland.

One special treat that we purchased was the spa passes. Loved it! It was well worth the money. My wife and I would go each morning for about an hour and just relax without the hassles of fighting to find a chaise by the main pool.  Only draw back was an older gentleman who kept running around telling everyone to "shut up" and stop talking because he was reading a book. This put a damper on anyone who would talk...even with inside voices. 

On the last sea day we did a bridge tour. The officer was thoughtful, insightful and willing to answer everyone's questions. (We took one on The Freedom of the Seas and after searching us with a wand, inspecting our bags, we were escorted in, given a 5 minute tour and then shuffled out.) 

Overall, our experience on the Dawn was excellent and we would sail it again. We were pleasantly surprised by the service and we are grateful to the hard working crew who made our vacation special.  Looking forward to an upcoming sailing on another small ship, the Sun, in January 2015. We have been on several big ships (Epic, Freedom of the Seas) and I am convinced that the personal service goes away with the larger vessels and massive peoples.  We love NCL and trust them with our vacations.

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grampyb
Purser

Traveled As:
Singles/Friends

Room Type:
Balcony

Experience:
7+ cruises

5 star
5 star
5 star
5 star
5 star

Great Cruise

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Sep 05, 2014

We thoroughly enjoyed this cruise, even though we had the next door neighbors from Hell.  The crew was top notch.  Always a smile and a hello from whichever crew member you would encounter throughout the ship.  A few "heroes" were Eugene - our room steward.  Always a smile and remembered our names from the very first day.  Kept our room in perfect condition.  Irene - poolside drink server.  Remembered our names, our preferred drinks and was always there when we wanted a drink, but, not overbearing.  Shirley - cruise director's staff.  Funny, funny, funny.  You've got to see her in the Losers Lounge during Dancing with the Dawn Stars.

 

The ship was fine.  Our room comfortable and in good shape.  The entertainment was great. Especially, Jose and Patty, the singers and dancers and the production shows were top notch, especially Elements.  Second City was same old stuff, though.  They should think about replacing them with a funny comedian.

 

Food was good.  We dined in the main dining rooms, Venetian or Aqua all but one night.  Choices were good, service was great!  One night asked for a special preparation of a meal choice (no cheese on chicken parm) and had a bit of a wait.  Otherwise no problems.  On the last night of the cruise went to the Garden Café for Prime rib.  It was the best piece of Prime Rib we have had in a long time.  Delicious and tender.

 

This is the fourth time we have done this cruise and we are always extremely satisfied.  As for our problematic neighbors - they were newlyweds who fought the first four nights of the cruise.  We didn't complain - our own fault - but we lost lots of sleep.  On the fifth night, they were taken to the brig.  Finally Peace!  They were quiet from then on, thankfully.  God bless them in their marriage.

Cruise Photos

Seal Snake Elephant

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Was this review helpful? 4


Traveled As:
Couple

Room Type:
Oceanview

Experience:
7+ cruises

4 star
4 star
4 star
4 star
empty star

Great cruise, more than I had anticipated!

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Aug 08, 2014

Norwegian wasn't my fist pick as a cruise line. I had read reviews and articles that claimed that Norwegian was the "budget" cruise line. I found that not to be the case. While the line doesn't have the glitz and the shine of the other ships I've been on, it puts it's money where its mouth is. The room we booked was clean, comfortable and better set up than any of the others I have been in (we had an ocean view cabin.) The bathroom was much better organized and set up than anything I had experienced before. The room itself was a decent size with out being extravagant. We tried the two main dining rooms and both were very good, with great service and very appealing food. The Lido deck Garden Café was well set up with none of the lineups I had experienced in the past on cruises. There was really good food, some that I didn't recognize. The pastry products weren't all that good, in my opinion. Many of the rolls, pastries and even the pizza available in the Garden Café seemed to be from a box and formerly frozen. This wasn't the case for the pastry in the main dinning rooms. It all seemed fresh that day.

The ship had plenty of activities and the cruise director (I'm assuming that he is responsible) deserves recognition for the organizing of these activities. Other cruises I've been on had activities that were disjointed and seemed to be individually planned. On Carnival the DJ's were responsible not only to keep the music going, but to keep the crowd going as well. This never seemed to work well and the dance bars often remained empty. On the Norwegian Dawn the cruise directors staff was present at every activity, engaging the crowd, drawing the people and making one activity flow into another. This resulted in a large crowd at every activity, every bar, every dance floor. It made for a lot of fun in the evenings.

The cabin and restaurant staff were exceptional. They did their job, were polite, helpful and professional. I would like to also point out that we weren't constantly being remained to "remember" the staff with our pocket book. The last few cruises I've been on were pretty steady with requests for more tips than the standard daily rate.

The entertainment onboard was exceptional in many ways. There was a Caribbean rock band on the main pool deck that was exceptional. A duo in the atrium that held a crowd of over 100 people daily, another band that played classic music and was very entertaining. The theatre shows were ok, but the final "Elements" show was very well choreographed, and exceptional. There was also a comedian that we thoroughly enjoyed.

 

One thing we both noticed on this cruise was how smooth the ship sailed, even in 15 foot seas. I have been on 8 cruises and many rocked and bobbed. A couple times there were people ill from the motion of the ship. The Dawn never seemed to even move with the waves. We heard noise off and on, but never felt we needed to get our "sea legs" as the ship was level and calm throughout the voyage.

 

For a trip to a place like Bermuda, where the cost can be prohibitive for many people, this is a great way to visit.

 

Given the experiences onboard the Norwegian Dawn to Bermuda we have a new appreciation for NCL and would definitely book with Norwegian again. Our experience with Cruises.com was outstanding and we would definitely call them again as well to do the booking for us.

 

SM

 

 

Cruise Photos

the view was great! not huge, but functional...hey who spends the day in the cabin?

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Dining

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Popular tips for Norwegian Dawn.


Enjoyed breakfast as well as dinner in the dining room

KCGile
Purser

Timing is everything!! Get your deck lounge chair early on sea days, only book in the dining room if your prepared to waste 3 hours, the main buffet is great but watch your time as it can get crowded quickly and the pools are salt water not chlorine!! Prepare for the SUN, sunscreen is not optional!!

If you go to the 4th deck and make your way to the back of the ship you can get some excellent pictures!

Roll Calls


Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: Dec 07, 2014

Ship Name: Norwegian Dawn


cruiser33
+ 11 Ship Mate app members

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Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: Feb 01, 2015

Ship Name: Norwegian Dawn


11 Ship Mate app members

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Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: Nov 30, 2014

Ship Name: Norwegian Dawn


TroyMason75
BillM265
+ 9 Ship Mate app members

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