Norwegian Dawn is a large ship, carrying 2244 passengers and 1066 crew, and sails from New Orleans, Louisiana and San Juan, Puerto Rico.

Price: $     Size: L     Refurbished: 6 yrs ago    

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Overall a good erperience

jssinc reviewed 2 days ago

What people said about this ship:

"The Dining Room experiences were terrible." in 119 reviews.

"We did not eat in any of the specialty restaurant s and found the food in the Venetian to be just we..." in 14 reviews.

"The cruise director did his best to hide from everyone - his idea of a was..." in 81 reviews.


Where does Norwegian Dawn sail to?


2308 reviews from our community



Purser
4 out of 5

Overall a good erperience

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Ship: Norwegian Dawn | Sail Date:

NCL does a great job when it comes to their entertainment. The special entertainment is always good and the regular on ship entertainment does a very good job. We had a very nice mini suite for this cruise. Very comfortable. I wish they had more free movies in the rooms. Have basically a free on demand system like we have experienced on Celebrity. We enjoy renting in the room and watching a movie some times. Movie and general TV selections in the room are very limited. Our room steward was GREAT! What a very efficient and all around great guy. We enjoyed the large main dining room for breakfast. The Agua Dining room for some dinners and the 24 hour McSheenans pub themed sit down café for breakfast and lunch. We ate at this pub for all our lunches. We loved this place. Our three up charged package for fancy dining room experiences was  Great in the new Mexican Restaurant. Good dinner, great service and Fantastic Spicy Margaritas! Teppanyaki dinner was almost terrible. Our show was fine.  Very short, but OK. Very loud space! Could not hear anything but the large family of children screaming behind us. Food was extremely over salted and thus terrible. I ate it as I was hungry, but my gut, mouth and lips hated me for two days afterwards. The extreme salt literally burned my mouth and lips!  It was a total waist of our 2nd fancy dinner. Bummer. Final fancy dinner was the steak house. We should have known there was a problem with the very slow disorganized service to even get our order. The two couples next to us at the next table got up and had a total loud melt down about how bad the service was. Very upsetting to us as we were sitting there trying to enjoy our long wait for our food. The waiter we had seem to be having a personal melt down the whole evening. She would disappear for long periods of time. Other waiters were come over and apologize and try and get our meal going forward again. The food was clearly not freshly prepared for us and we ended up taking our dessert to go as we just did not want to sit there any longer and watch the continued melt down going on around us. It was not a good experience. A major bummer as we have eaten at the steak house several times on past cruises with NCL and had wonderful experiences. For the first time on NLC, the Aqua dining room had the fantastic food and service! Why upgrade to the fancy dining rooms? Not worth it this cruise. That is for sure! Only the Mexican Restaurant was a great experience. Over all, the crew were great. NCL does a goo basic job for the price you pay! They are a great less expensive cruise line. I feel the main dining rooms are getting better and better and the new addition of more included dining in other restaurants is great. The fancy dining is going downhill and not work the money when it comes to our experiences. Entertainment always the highlight of the cruise!

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4 out of 5

First Time Freestyle

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Ship: Norwegian Dawn | Sail Date:

Myself and my wife went on this cruise as a 36th wedding anniversary trip.  It was a special trip in all ways.  I am a big fan of the Freestyle venue.  We are not what you would call upscale by no means.  We do not enjoy the dress up and go to dinner aspects of fine dining.  This cruise fit us like a glove.  Dining options were fantastic especially the Specialty Dining Restaurants.  Very good food.  There were plenty of things to do on the ship to keep you busy while cruising and the crew took an interest in your well being.  I have to give a big shout out for our cabin steward.  It was like having a personal friend taking care of us.  A real credit to the Norwegian brand.  After all, your only as good as the people you employ.  The ports we visited were great as well.  I have to say my favorites were Costa Maya and Roatan.  I prefer the smaller crowds and the more quaint atmosphere.  If I were to mention areas I would like to see improvement or change.  The smoking policy.  I do not smoke cigarettes or cigars but I do vape.  I gave up tobacco 4 years prior.  I did however, have to set with all the tobacco smokers to enjoy my favorite vape.  This made me physically ill after a couple of days.  Please understand.  Cigarette smoke is nothing like vaping.  Vaping does not smell unpleasant and your clothes don't wreak afterwards.  My only other issue would be tendering at certain ports.  If you are not on a Norwegian excursion you have to wait until all the sponsored excursion passengers have tendered before you can get off the ship.  This made us 1 1/2 hours late for one of our excursions.  I have learned from this.  Norwegian need to explain this up front and announce the tendering ports prior to the cruise.  All in all we had a great time and would do it again.  We did not take advantage of the cruise next option but are already looking into our next adventure.  Thanks for a great time Norwegian.

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4 out of 5

FABULOUS CRUISE

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Ship: Norwegian Dawn | Sail Date:

Loved this cruise ... worth every penny.  The staff was exceptional.  My only complaints:

1.  my stateroom had some kind of "leak", and the room had an unpleasant odor for the last week of the cruise.

2.  Within the first week the ship ran out of Pinot Grigio.

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Purser
4 out of 5

14 day Repositioning Cruise on NCL Dawn

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Ship: Norwegian Dawn | Sail Date:

We sailed on the Dawn several years ago and were happy to see that the ship has recently been updated. Most of the public areas have been updated but the gift shops are still too small. Our balcony room was very clean, but there is a lot of empty wall space that could be used for hanging items if hooks were available.The food in the main dining rooms has also improved!

This cruise was 14 days, 7 sea days and 7 ports.  The crew and staff are very courteous and willing to go the extra mile to accommodate the passengers.

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Third Mate
5 out of 5

14 nights of fun and relaxation!

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Ship: Norwegian Dawn | Sail Date:

With NCL, there is lots of value.   We had the beverage package deal and it was great!  We have never been disappointed with NCL so expected that this cruise would be no different!   There were a few things we were disappointed in though....with our trip on the Dawn out of Boston we had the expectation that we would be able to see our New England Patriots game but due to a change in NCL cable contracts this was not available on the NFL package they had.   We were not alone in our disappointment as a majority of cruisers were also fans of the PATS.  We made the best of it.   Kudos to all the waitstaff, cabin stewards, and crew members for their great service and attention given.  We had a great time with the Cruise Activities Staff and found all of them very personable, friendly and fun!   Great Halloween Party too!

Happy

 

 

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Third Mate
3 out of 5

Nothing upscale about this cruise

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Ship: Norwegian Dawn | Sail Date:

Considering I had sailed on Norwegian Dawn a couple of years back I think it has gone downhill. I found the food in the restaurants to be quite disappointing, The buffet wasabi improvement. Iordered veal Oscar in the dining room, by the way both included restauransn have the same menu, was more like dog meat Oscar, mushy and no likeness to veal. As the week progressed and I tried of the entrees they only got worse. The safest thing to eat was the steak on the menu. I refuse to pay $30 up charge for a specialty restaurant with an added 18% service charge when I'm already being charged a service charge for the freestyle restaurants. We did try the Chinese restaurant which was included in the package and that was no better. And average cocktail was $15 with 18% service charge. The entertainment wash boring and the comedians were far from funny. Considering I have traveled on Princess and Celebrity in the past I think I will stick with Celebrity since it's only a couple of hundred dollars. In the long run you get more for your money and it is like night and day. Dinner dress was supposed to be business dress but they allowed people in wearing anything from shorts, t shirts, etc. Even didn't comment when one young woman say at the table next to us crossed legged!  Far from classy, we dressed as we would when dining at a nice restaurant at home.

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Second Mate
4 out of 5

14 great days on the new Dawn

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Ship: Norwegian Dawn | Sail Date:

We sailed in late October on the newly refurbished Norwegian Dawn. The ship is very beautiful in all areas except for the absolutely hideous artwork in the Venetian main dining room. The paintings look like members of a rival cruise line snuck on board and defaced the original art the night before she was to be released out of dry dock and put back into service, before the artwork could be replaced.....Seriously, you would have to book a cruise on the Dawn to see that I am not exaggerating.

 That aside, We had a wonderful time and the cruise itself was a great value and the ship had an above average itinerary. We got in Boston and had no problems. It went fast and smooth.

We were at sea for the first 4 days and had some rough seas in the North Atlantic for a couple of days, but that is to be expected for that time of year.

Our first stop was San Juan and we have been there before. The ships dock close to downtown in old San Juan and you can take a free trolley to see all of the sites near the ship. You can hop on and off anytime and it costs nothing. We went to the Fort and the Castle and then into Old San Juan for some shopping. 

We then stopped at 3 of the best islands to see in the Southern Caribbean. They were Aruba, Curacao, and Bonaire. They are all 3 owned by the Netherlands and they are all very clean safe ports to visit.

 We then sailed to Ocho Rios, Jamaica, where we went for a day at the beach and had a great time, followed by Grand Cayman, where we took a city tour, and then we sailed to Cozumel, Mexico where we took a glass bottom boat to the reefs off the island. We saw an amazing amount of sea life at the reef. This was well worth the money.

We then sailed to New Orleans where we got off the ship.

We had cabin 5528 Port side (left)Ocean view. We had 4 of us in this cabin for two weeks and we made it just fine. Myself, my wife , our daughter and our 4yr. old granddaughter. The granddaughter slept in the pulldown bunk with her mother and we folded the bed against the wall during the day so we had the normal amount of room during the day. we put the suitcases under the bed by putting the largest one open with the next sizes inside that one etc. Works well if you have one very large one. We had an excellent room steward named Tommy. He was from Indonesia and out of 20 cruises he was as good as we have ever had.

Our only low breath grumble was the food, and I say low breath because we ate good every single day, but the main dining room menus were hit and miss for us. This may just be a matter of taste, but we ate many meals in the Garden Buffet at night and on many occasions I believe the food was a better choice than what we saw on the MDR menu. I would go down to the MDR and take a cell phone photo, bring it back to the room and we would study it and decide if we wanted to try it or head to the Buffet. 6 nights out of 14 we headed to the buffet and out of 19 previous cruises I have never eaten at the ships buffet at night. The combination of the two options for us, up on 12 buffet or down in the MDR on 7 we never had a bad meal. One of our dining attendants in the garden Buffet was Mr. Jose Alvarez. He took extra time to carry on with our 4 yr. old granddaughter and made her smile every night. He made buffet dining an enjoyable experience for her as well as the rest of us.

The Shows and music on the ship were tops. there was always something to do or go to see on the ship.

I have two more cruises booked with Norwegian and I have never had a bad experience sailing with this line. They are like any business, They do there best and most of their people will bend over backwards to resolve any issues that may arise. I am Platinum with Carnival and by the end May 2017 I will be Platinum with Norwegian. For us it boils down now to the price and the duration and where they sail to. All in all I give Norwegian a 4 1/2 star rating. Food and the bump in the Gratuity charges to $13.50 a day per person including for a 4 yr. old is what kept them out of 5 star territory.

 

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5 out of 5

Late summer bermuda getaway

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Ship: Norwegian Dawn | Sail Date:

Friendly staff. Great food choices. We ordered flowers for the room prior to boarding and they were lovely. We also ordered chocolate covered strawberries which were delivered. The only problem we had the all you can drink beverage option. This option does not include soda or bottled water. That I found annoying! It also had a limit on cocktails. If it exceeded $15 then they would have to pay the difference and also it was an additional surcharge for each. Talk about nickel-and-diming.

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3 out of 5

Great service - Average entertainment

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Ship: Norwegian Dawn | Sail Date:

We had a fine cruise.  The food and wait staff were excellent.  the biggest problem was where the entertainment took place.  While in the piano bar in the evening you can hear and see the cleaners vacuuming on the floor above because the roof goes up 2 floors.  We actually saw fellow cruisers get water dripped onto them from the cleaners mopping the floor on the deck above.  Also the band in the Atrium has to overcome a lot of noise from the customer service desk and other ongoing business in that location.  Restaurant and buffet service was excellent.  Plenty of room on the pool deck for everyone. Our housekeeper did a great job.   All in all we will definitely consider cruising with Norwegian again ( this was our seventh Norwegian cruise ) but probably on another ship.

 

We definitely wish that the Bus service from Massachusetts would start up again for traveling to departures from New York 

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4 out of 5

Boston to Bermuda

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Ship: Norwegian Dawn | Sail Date:

We had a wonderful time on the cruise to Bermuda.  Loved the location of our room...enjoyed the balcony very much. Food was great especially at Cagney's, one of the best meals on the ship! The show was fabulous. The only downside for us was the smoking on the ship. There was a designated side for smokers outside and that was fine, but the smoke in the casino traveled into another area of the ship (Gatsby's) and it smelled awful. Otherwise the experience was great. A big suggestion might be to have an extra day actually in Bermuda and arrive home a day later. The cruise was nice but it seemed a bit rushed to have a day and a half to see different areas. (2nd day we had to get back to the ship by 4 which seemed rushed).  Also, the elevators were super slow. I was lucky/healthy enough to be able to use the stairs (great exercise!!) A most wonderful experience!! Happy

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scober42596
Third Mate

I like the smaller ships for you don't get overwhelmed as with the bigger vessels. It's a more personal and relaxing atmosphere.

Get to know the layout of the ship on your first day at sea. It will help you plan your activities.

Staterooms were too small and cramped, but overall it was comfortable. Free room service for breakfast was a great option.

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