Advice

Norwegian Dawn

5 1
3.5
4 star 4 star 4 star 4 half star empty star

Price: $     Size: L     Refurbished: 3 yrs ago    

Recent Review

More reviews

What people said about this ship:

"The service was great everywyhere except the main dining room." in 50 reviews.

"Should n't have to pay extra for better food at specialty restaurants." in 8 reviews.

"The pool area was great also, I thought the pool was on the small side." in 34 reviews.



Recommended Reviews


Traveled As:
Couple

Room Type:
Inside

Experience:
7+ cruises

4 star
4 star
4 star
4 star
empty star

Great time as usual

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Sep 05, 2014

I have gone on this cruise now 4 times and always have a great experience.  Bermuda is an awesome place to visit and Norwegian Cruise Line knows how to treat their guests.  There are lots of activities for every person and I do like the restaurant options as well - though I do hope they never do away with the complimentary dining rooms.  The food was excellent as always but missed out on the "midnight buffet". I do think once a week maybe at 10p-12a they should at least do it once.   I love the photograph packages they now offer and the prices are very reasonable.  Unfortunately, the ship itself is starting to show some minor wear in public area bathrooms but otherwise in good shape. Only other complaint is the chocolates at "turn down service" are now only for certain levels on the latitude program...come on really?   I will definitely be taking this cruise again.

Read Full Review

Was this review helpful? 6


lovestocrusie
Second Mate

Traveled As:
Couple

Room Type:
Inside

Experience:
4-6 cruises

5 star
5 star
5 star
5 star
5 star

Another fun cruise on the Dawn

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Jul 18, 2014

Went on the new Breakaway last year and you know what? I liked it but loved the Dawn even more on my return to her. After such a big ship like the Breakaway, the Dawn felt so much more inviting. The food is much better now too. A few months ago they upgraded the menu. I was happy with the food before but was very happy now. Garden cafe was the same, but dining room was a step more. They had a steak there that was as good as anything in their specialty restaurant.

We had a few minor issues that took away from the cruise but I have learned to roll with stuff. Just deal with it on the boat and when you get home, write a letter to NCL and tell them the issues you had. Or let the lobby desk know while on the boat and they will probably toss you a bottle of wine to say sorry. They are great with wanting to work with guests once you're home though, and will often send a credit for a future cruise in apology. Hey, they can't control everything but wish they could.

Like always, the entertainment was fantastic. My wife and I our now loyal NCL guests. One more cruise and we're Gold members, which will be nice. Been on Royal and Carnival and we find NCL is the best for our personal needs. If you live in the Boston area and want an easy trip to Bermuda, the Dawn is a simple and easy way to do it. Black Falcon Port is run very smoothly. Parking is right next to ship if you need it too.

You don't have to spend thousands on a cruise. Get an inside cabin and spend all your time on deck, and by the time you return to the room at night, you won't care about anything but wanting want to sleep.

see you next cruise!

Read Full Review

Was this review helpful? 6


jaxflboy
Purser

Traveled As:
Family w/older children

Room Type:
Suite

Experience:
7+ cruises

4 star
4 star
4 star
4 star
empty star

Great Cruise On the Norwegian Dawn

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Aug 29, 2014

We (party of three adults) arrived at the Port of Boston at 11 a.m. and were escorted to the VIP check-in. Karabi, the Concierge greeted us and a few minutes later a butler arrived to escort us to our suite. Suite 9006 (Owners Suite with two balconies) was available and in tip top shape. We were invited to explore the cabin, ship and have lunch at Cagney's until the 3:30 p.m. muster drill.

The service on this ship was excellent, in fact, the best I have experienced on any other NCL ship. Our butler, Juremar took care of our every want/need and delivered our meals, snacks and kept the Lavazza stocked. We had a "hot" breakfast delivered almost everyday.  It was nice sitting on the balcony or in the dining room having breakfast without having to fight the crowds. Edna, our steward was a work horse and she was our vacation hero. My mother misplaced her toothbrush and Edna volunteered to go to port and purchase her a new one. Simple requests like two bathmats were met without any hesitation.  Karabi, the Concierge made our vacation by completing the dream team. She reviewed our dinner schedule and made changes so that we could attend the VIP cocktail, Platinum Latitude and Cruise Critic parties. In addition, on the final day she confirmed our airline reservations, and printed our boarding passes. During the cruise we met another great couple and they were able to join us for dinner at Cagney's with a quick change to our reservation.

Our suite, 9006, Owners Suite with two balconies was beautiful and it provided enough space for three adults. The side balcony had a dining table and four chairs and the front balcony had two padded chaises, a table, and a side chair.  This was our second front facing balcony and only at full sail was it unusable due to wind.  The rest of the time it was great.  Just be aware that there is no privacy due to the Bridge and an upper viewing deck located directly above.  My mother slept like a baby on the pull out sofa in the living room. The stateroom had a full bath and a guest bath with a sink and toilet. The main bath had a walk-in shower, Jacuzzi tub, double sinks and plenty of plush towels.  Off of the bath is a "strange" little walk in closet with two safes. The closet seems like an after thought and it offers very little storage. NOTE to anyone booking this cabin...there is very little storage space so you have to be creative. We were able to close the doors between the bedroom and living area to give everyone privacy. There was a Lavazza coffee maker in the bar area and we thoroughly enjoyed the coffee on demand. The OS comes with three bottles of alcohol and our butler delivered OJ and Tomato Juice to us daily and he kept the refrigerator stocked with soda's, tonic water, limes and lemons.  There were three "older" poor quality televisions and one DVD player. This cabin is not like the OS on the Epic; however, the service more than made up for the lack of technology and WOW.   

Bermuda was beautiful; however, in my opinion not as welcoming as the Caribbean. The people, although polite, were a little reserved. The island had beautiful beaches but we found little else of to keep our interests. On the first day we went to Snorkel Beach. It was very small and due to high winds we were unable to use an umbrella for shade. We did see fish; however, not a huge variety. We had a good time, but I wouldn't do this beach again. I found the service lacking, even disorganized and I had to secure my own chaise lounges despite having booked through the NCL web site.  On the second day in Bermuda we booked a private tour of the island.  During the 5 hour tour we were driven over the entire "hook" of the island and we received a great overview. Ralph, our guide, was thorough and proud of his country and glad to show it off.  We were driven to Hamilton and watched to gossiping wench being punished. Afterward we were returned to the ship.

The ship is showing its age; however, it is still a beautiful vessel. I noticed that NCL needs to pay more attention to upkeep and conduct some general maintenance. Our cabin (9006) had rust on the balconies, minor fraying of the carpets and worn upholstery in the living room. The electronics were outdated and I struggled with trying to find the right time because most of the televisions did not recognize the year 2014.  Regardless, we made it work and we did not let it hamper our wonderful cruise.  

We purchased the Specialty Dining package and ate at Cagney's, La Bistro, La Cucina, and Tappanyaki restaurants.  Cagney's was awesome and the service was great.  Magnolia, our server, was professional, fun and extra special. We had several meals (Breakfast, Lunch and Dinner) and we were never disappointed. La Bistro was good and the food was flavorful. La Cucina was a big disappointment. The food was dry and over cooked. By far, the worst Italian that we have eaten on any of NCL's ships. We have sailed on many NCL ships and have always enjoyed the Italian but not on this ship.  Tappanyaki was another disappointment. The "show" was canned, dry and it matched the food. The rice was overcooked and tasteless...mush. The filet was tough and under seasoned. I walked away calling the meal "one note" nothing stood out and everything tasted bland.

One special treat that we purchased was the spa passes. Loved it! It was well worth the money. My wife and I would go each morning for about an hour and just relax without the hassles of fighting to find a chaise by the main pool.  Only draw back was an older gentleman who kept running around telling everyone to "shut up" and stop talking because he was reading a book. This put a damper on anyone who would talk...even with inside voices. 

On the last sea day we did a bridge tour. The officer was thoughtful, insightful and willing to answer everyone's questions. (We took one on The Freedom of the Seas and after searching us with a wand, inspecting our bags, we were escorted in, given a 5 minute tour and then shuffled out.) 

Overall, our experience on the Dawn was excellent and we would sail it again. We were pleasantly surprised by the service and we are grateful to the hard working crew who made our vacation special.  Looking forward to an upcoming sailing on another small ship, the Sun, in January 2015. We have been on several big ships (Epic, Freedom of the Seas) and I am convinced that the personal service goes away with the larger vessels and massive peoples.  We love NCL and trust them with our vacations.

Read Full Review

Was this review helpful? 5


Traveled As:
Singles/Friends

Room Type:
Oceanview

Experience:
2-3 cruises

5 star
5 star
5 star
5 star
5 star

A fun vacation

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Sep 05, 2014

I planned this trip one week before I left and it turned out to be one of my best vacations.  I will definately take this cruise again - hopefully next summer.  Service was good, ship was clean, food was good and people were friendly.  There was only one problem that I experienced consistently and that was the poolside bar service.  The service was extremely slow.  I shouldn't have to wait 20 minutes for someone to even look my way or to take my order; not even an acknowledgement that I'm standing there waiting.  Not enough bartenders for all the people that were poolside.  Mid week I decided to go up a few levels (Poolside) to the Bimini Bar and the service was way better.  So next year it will be the Bimini :)

 

Loved my cabin Steward Tofon - he was awesome.  My cruise wouldn't have been this good if it wasn't for Tofon and his friendly face every time I walked out of my room.  Incredible!  He was always right there asking if we need anything.

 

Very pleasant vacation!

 

A Happy Cruiser :)

Catherine

 

Read Full Review

Was this review helpful? 5


Traveled As:
Couple

Room Type:
Inside

Experience:
7+ cruises

4 star
4 star
4 star
4 star
empty star

Great ship, much better than the giant ones

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Jul 11, 2014

We had a great cabin steward who was very attentive And friendly. We purchased the specialty dining plan andthoroughly enjoyed all of the restaurants. Teppanyaki, LeBistro, Cagneys and La Cucina were all excellent. There was plenty of seating at the pool area. The shows were very entertaining and I liked not having to make reservations like on the breakaway. The only reason for 4 stars was the disembarkation process was a crowded mess and the dining room for breakfast took us over 2 hours.

Read Full Review

Was this review helpful? 5


Read all 1119 reviews

More about Norwegian Dawn


Cabins

Norwegian Dawn has 1170 cabins and 33 categories. Explore each cabin type and read cabin reviews from the community.

Explore Cabins


Deck Plans

Explore the 15 decks including cabins and venues for each deck.

Explore Deck Plans


Dining

Explore the 17 dining options including complimentary and up charge restaurants.

Explore Dining


Entertainment

Explore the 17 entertainment options on this ship.

Explore Entertainment

Popular Tips for Norwegian Dawn


Enjoyed breakfast as well as dinner in the dining room

KCGile
Purser

Timing is everything!! Get your deck lounge chair early on sea days, only book in the dining room if your prepared to waste 3 hours, the main buffet is great but watch your time as it can get crowded quickly and the pools are salt water not chlorine!! Prepare for the SUN, sunscreen is not optional!!

If you go to the 4th deck and make your way to the back of the ship you can get some excellent pictures!

Roll Calls


Norwegian Dawn
31
Members on Cruise

14 Night Caribbean Escape (Boston To New Orleans)

Sail Date: Nov 07, 2014
Ship Name: Norwegian Dawn
31 Ship Mate app members

View Roll Call »

Norwegian Dawn
15
Members on Cruise

7 Night Bermuda (Boston Roundtrip)

Sail Date: Oct 31, 2014
Ship Name: Norwegian Dawn
jerseygirl12
NANACANDI
+ 13 Ship Mate app members

View Roll Call »

Norwegian Dawn
12
Members on Cruise

7 Night Western Caribbean (New Orleans Roundtrip)

Sail Date: Dec 07, 2014
Ship Name: Norwegian Dawn
cruiser33
+ 11 Ship Mate app members

View Roll Call »



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.