Royal Caribbean was great, but was an awful experience!

Navigator of the Seas Cruise Review to Mexico

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 19

Overall rating:

4.8 out of 5
Verified Review
Navigator of the Seas

3 Night Ensenada (Los Angeles Roundtrip)

Sail date: January 28, 2022

Ship: Navigator of the Seas

Cabin type: Balcony

Cabin number: 1112

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The cruise was great, but had problems getting on the ship. had canceled the trip even after the cruise was paid in full! Had to spend 3 hours waiting on hold with and Royal Caribbean to get cleared up. My wife was so upset and got physically ill from the experience she didn't get to enjoy herself to the next day.

Embarkation

1 out of 5

Ship experiences

Food and Dining

5 out of 5
Food was great, services was great!

Onboard Activities

5 out of 5
we did it all very good

Entertainment

5 out of 5
enjoyed the shows, ice show was spectacular.

Service and Staff

5 out of 5
Staff was great

Ship Quality

5 out of 5
very clean

Cabin / Stateroom

5 out of 5
no problems

Ship tip

have fun

Disembarkation

5 out of 5
got off very easily
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